Spa Hotels in Zermatt

Overall experience is good. Through we did not get the ideal room (high floor) due to full booking, we got a bigger room on the first floor. Cleanliness and location was great, walkable to the train station and it was accessible to the main street. Amenities were good - kettle was provided to boil hot water, tv could login to your own netflix account, there was tea time provided at 4pm daily.

This hotel is an easy 5 minute walk to the train station. Check-in was welcoming and the room was fine. It is spacious enough with plenty of closet space. Comfortable bed, good shower and bathroom amenities. We liked having a little fridge and Nespresso type coffee maker. Breakfast was excellent with many hot and cold options. I ate much too much! In the afternoon they offer coffee and homemade cake in the lobby. An English language chanel on the room TV would have been nice. The hotel has a pool and a sauna which we did not have a chance to use.

Located in the center of the city on the main road. It is about a 5-minute walk from the train station. But the view of the Matterhorn peak cannot be seen from the room. The restaurant on the ground floor has good taste and is authentic Swiss food. Breakfast has many options to choose from. Fresh fruit smoothies are very delicious.

The service facilities are very good. The family room I booked is on the top floor, and the balcony can directly see the Matthorn Peak, which is a great experience. The dinner restaurant is also quite classy, ​​unlike the restaurants in ordinary scenic hotels.

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

It was an unforgettable stay. It is halfway up the Matterhorn. It is very convenient for those skiers. When you arrive at the transit station, you can contact the hotel staff to pick it up. It is very quiet at night. You can't miss the hotel's SPA!

That is the fantastic hotel in Zermatt; the service and facility are excellent, and the room has a good view of the mountain and Matterhorn. The price of the room is already included the swimming pool and gym and Sauna, that is the excellent price that gives you the service. I will book this hotel again.

It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.

The hotel is the best spot for the whole Zermatt. The suite with Matterhorn view is very nice. I love the color matching of the hotel. Even the toilet is in a healing light green tone. The hygiene is very good. The breakfast is great. There are steamed dumplings with a slightly spicy taste.

Pleasantly surprised by how big the room was! A rarity in Switzerland for sure. Modern furnishings a plus! Lovely surprise balcony with a sideways view of the town, nice to sit outside to unwind at the end of the long day. Bathroom was rather lacking in character compared to the room and bath tub/screen was quite inconvenient. But basic amenities are there, two sinks + separate WC were appreciated. Breakfast was average, adequate but not great spread. No swimming pool, bare gym, uninspiring suana area for a 4* hotel so manage your expectations accordingly. Location very close to train station (5 mins), off a quiet corner, complimentary luggage shuttle would be nice instead of charging CHF12 for what is literally a 1 minute ride in a buggy.