Yuzawa Hotels with Gym

The hotel is new and clean. The food is so good and the portion is a good fit for a lady. The onsen is wonderful with very nice cosmetic supply. However, the room may be a bit small if you have many luggages; but so comfy for solo travellers.

Ski in ski out. Have hourly shuttle to and from train station, but you need to find way to book, can be full. Can get very crowd for ski rental during peak.

Good location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service. Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most. The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine. There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.

Friendly & Accommodating Staff. Welcome us from the JR train station and handled our luggage and send the luggage to the room direct. Very helpful as they helped us to liaise with Gala resort to get back our lost bag left in the free shuttle by calling and communicating from A to Z. Clean & Efficient. The Impeccable Service. We had a Pleasant Stay. Excellent Service. Bedding very comfortable. An enjoyable and Comfortable Stay.

Travelled here with 2 toddlers and the place is fantastic. We took the room with the open air bath for them to enjoy and it comes with our very own one backyard of snow! The kids were playing in the snow and jumping jn the Bathtub after. The hotsprings are fantastic , they have a huge variety and they switch the female and males after every few hours so you will enjoy diff type of hotsprings.. they even had a tea hotspring where they full up the tub with tea leaves. The amenities provided is great, you literally do not need to bring any of yours, everything is provided, even pajamas. The skii resorts are convenient to get too and when you reach echiga Station, you can ask the tourist centre to call the Hotel for a pick up

A short walk of about 10 mins from the train station. Hotel staff are very helpful and professional. The room is very spacious and clean. Onsen is great and so is the breakfast. There is also complimentary shuttle service to the train station every 20 mins. If you are here for winter activities, there is also a separate storage at the basement for your boots, snowboard etc so you keep your room clean.

Staff service is very good, very professional. Ski rentals are available at the hotel, which is cheaper than ski resorts and other ski resorts. Ski tickets at the hotel are also available at discounts. There is also a special car transfer, when you see everyone waiting for the bus in a long queue, your special car is already waiting for you at the door, when it snows, feel warm. It is only a 5-minute walk to Yuehou Tangyu Station and 7-11.

Very attentive service. There is a Chinese-speaking front desk. It’s super convenient to use the car. We picked up and dropped off at the ski resort. The driver was very enthusiastic. We took the Shinkansen from the ski resort to Tokyo the next day. The front desk directly helped us deliver our luggage to GALA Snow Resort. Field, so convenient. The room is large, although it is a bit old, but it is very well maintained. There is also a free sake lees facial mask in the large bathing hot spring on the first floor. My skin was very smooth and tender the next morning. Coffee and ice cream are also provided for free, and it's particularly refreshing after bathing. The furniture in the study room is all made of old camphor wood. Sitting there and reading a book, the smell of fragrance is very healing. We arrived on Monday and originally wanted to make a reservation for dinner the next day, but unfortunately the chef was closed on Tuesday. You can also dine directly in the hot spring street or Yuzawa Station, and there are almost no surprises. On Monday and Tuesday, there are slightly fewer people in the ski resort, which makes the experience better. Thank you again to all the service staff at Gaoban for giving us a particularly pleasant holiday experience. Next time, we will come again.