Floral · King Royal Hotel YunFu City Reviews

Response from Property: 尊敬的閣下： 你好！非常感謝您選擇下榻花築·雲浮金采萊酒店，以及您如此用心的點評。 我們一直致力於給每一位客人提供賓至如歸的服務，讓您在入住同時能得到放鬆和喜悦的心情。 您對我們的認可是我們不斷進步的最大鼓勵，金采萊全體成員都期待與您的再次見面，祝您有美好的一天！ ——酒店品質總監Joanne

Response from Property: Dear guest, I am very sorry to hear your dissatisfaction with your hotel room. We understand that this has troubled your rest and sincerely apologize. Your feedback will be passed on to hotel management to ensure that similar issues do not recur. If you would like to resolve this matter further, you can contact the hotel's customer service team, who will go out of their way to provide you with assistance and solutions. Again sorry for the unpleasant experience, we will try our best to improve to provide a better service experience!

Response from Property: Dear customer:Thanks your comment, warmly welcome and service quality are our pursing. Moreover, the guest room will be renovated as hotel's plans and schedule, we are hopely welcome if you travel in Yunfu next time.

Response from Property: Dear E26915： Thanks your comment, we’re sorry to know that you hadnt a satisfying experience in King Royal Hotel. We’re here for you,and kindly provide any assistance to you. We’ll keep promoting the service quality and meanwhile treating as our pursing! Hopefully see you soon!Kind regards General Manager,Joanne

Response from Property: Dear Mr.D298954： Thanks your likes and supportiveness, we’re glad to know that you had a wonderful experience in King Royal Hotel. There’s no doubt that warmly welcome and serviced quality are our pursing! Hopefully see you soon;)) We do hope you'll come next time. Kind regards General Manager,Joanne

Response from Property: Dear guests, thank you for choosing to stay at Yunfu Jincailai Hotel, and for taking your precious time to write us your support and recognition for the hotel! We are very honored to provide you with hotel services, and with your encouragement, we will make persistent efforts and live up to your praise of the hotel! ·All members of our hotel have always been the relentless pursuit of bringing meticulous and comfortable services to guests! ·Thank you again for your feedback, we are very honored to have you as a guest of Jincailai. Yunfu Jincailai Hotel looks forward to serving you again in the near future. have a beautiful day!

Response from Property: Dear Excellency, thank you for staying at Jinkailai Hotel and giving your affirmation. Jinkailai Hotel is located in the central block of Yuncheng District. Guests of KTV or spa! The hotel's eager service attitude towards customers is to ensure that the guests' arrival is like returning home. Your recognition and evaluation of this is an encouragement to our work! All staff of the hotel will continue to move forward to live up to your expectations. Jinkailai Hotel welcomes you to come back next time!

Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Yunfu Jincailai Hotel. We are very sorry to know that you have an unsatisfactory experience with our guest rooms. I have recorded it and will immediately report it to the department head and strengthen inspection and maintenance. Regarding the old rooms you mentioned, the hotel has renovated the rooms in October 2020. Please know that we are constantly listening to our guests' feedback and making positive improvements. All our staff look forward to your stay at our hotel again and try to stay in business deluxe rooms next time. These are all renovated rooms in the hotel. I wish you and your family good health! Kind regards Joanne Quality Inspection Manager

Response from Property: Dear guest, thank you for choosing Jincai Lai Hotel. We regret that we did not allow you to have a pleasant stay experience. We are deeply sorry. Thank you for your comments and comments. We will report them to the relevant departments for improvement. We hope to give you A comfortable environment for the next guest! We also sincerely inform you that you can call the front desk for any room problems during your stay. We will immediately arrange personnel to solve the problem for you. We hope you will understand our sincerity! ! We welcome you to come back next time to test our services and work. I wish you all your wishes come true and your family is happy!

Response from Property: Dear guest, thank you for choosing Jincai Lai Hotel. We regret that we could not give you a pleasant stay experience. We are deeply sorry. Thank you for your comments and comments. We hope to give the next guest a comfortable stay. environment! We also sincerely inform you that you can call the front desk for any room problems during your stay. We will immediately arrange personnel to solve the problem for you. We hope you will understand our sincerity! ! We welcome you to come back next time to test our services and work. I wish you all your wishes come true and your family is happy!

Response from Property: Dear guests: On the journey, there is always warmth that comes unexpectedly. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review 🌹. We are extremely honored to provide hotel services for you and receive your encouragement. We hope to be with you all the time! ——Flower Hotel Yunfu Jincailei

Response from Property: Dear Sir and Majesty: Hello! Thank you very much for choosing to stay at Floral Hotel Yunfu Jincailai Hotel and for your thoughtful review. 😊We have been committed to providing every guest with a home-like service, so that you can relax and feel happy while staying. Your recognition of us is the greatest encouragement for our continuous progress. Thank you and look forward to your full five-point review🌹All members of Jincailai are looking forward to seeing you again. Wish you a good day! ——Joanne, Quality Director of the Hotel

Response from Property: Dear guest: Hello, thank you for choosing Floral Hotel Yunfu Jincailai. Yunfu is famous for its stone materials, and Jincailai also displays its charm with stone rhyme. The marble decoration in the guest rooms has a natural texture. It is noble and elegant, and respects quality in the big places. It is exquisite and magnificent in the small places. It is colorful to look at, delicate and smooth to touch, and the wall absorbs sound and reduces noise, and the floor is cool and heat-insulating. It is a rare Yunfu characteristic experience. Jincailai Hotel has 200 quality guest rooms, distributed on the 11th to 24th floors. It can be said that it is high above the mountains of Yunfu. The room area is more than 40 square meters, and the floor-to-ceiling windows have a wide view. During the day, the sun is full of the room to see the beautiful scenery, and at night, the neon lights are colorful and the stars are flickering. The guest rooms are equipped with bathtubs and "tropical rainforest" high-pressure showers to wash away your travel fatigue; wireless WIFI, one room and one router, free Internet access; water filter fresh air system, environmentally friendly skin moisturizing, healthy and fresh; high-count bedding, rubbing texture, skin-friendly and sleep-aiding. The lobby tea bar helps business talks, the KTV downstairs is for foot bathing and leisure, convenient for meeting friends and entertainment, free parking in the basement, surrounding catering and shopping, entertainment and leisure are all available. Whether you come for leisure or business, Jinkailai is your only choice in Yunfu. Green mountains and green waters are like clouds, and the elegant stone wind carries ups and downs. All the staff of Jincailai Hotel look forward to your visit again! I wish you a good day! ——Joanne, Quality Director of the Hotel

Response from Property: Dear guest: Hello, thank you for choosing Floral Hotel Yunfu Jincailai. Yunfu is famous for its stone materials, and Jincailai also displays its charm with stone rhyme. The marble decoration in the guest rooms has a natural texture. It is noble and elegant, and respects quality in the big places. It is exquisite and magnificent in the small places. It is colorful to look at, delicate and smooth to touch, and the wall absorbs sound and reduces noise, and the floor is cool and heat-insulating. It is a rare Yunfu characteristic experience. Jincailai Hotel has 200 quality guest rooms, distributed on the 11th to 24th floors. It can be said that it is high above the mountains of Yunfu. The room area is more than 40 square meters, and the floor-to-ceiling windows have a wide view. During the day, the sun is full of the room to see the beautiful scenery, and at night, the neon lights are colorful and the stars are flickering. The guest rooms are equipped with bathtubs and "tropical rainforest" high-pressure showers to wash away your travel fatigue; wireless WIFI, one room and one router, free Internet access; water filter fresh air system, environmentally friendly skin moisturizing, healthy and fresh; high-count bedding, rubbing texture, skin-friendly and sleep-aiding. The lobby tea bar helps business talks, the KTV downstairs is for foot bathing and leisure, convenient for meeting friends and entertainment, free parking in the basement, surrounding catering and shopping, entertainment and leisure are all available. Whether you come for leisure or business, Jinkailai is your only choice in Yunfu. Green mountains and green waters are like clouds, and the elegant stone wind carries ups and downs. All the staff of Jincailai Hotel look forward to your visit again! I wish you a good day! ——Joanne, Quality Director of the Hotel