Xana Deluxe Yinchuan Jinfeng Wanda Plaza Hotel Reviews
Xana Deluxe Yinchuan Jinfeng Wanda Plaza Hotel
70 Zhengyuan South Street, Jinfeng District, Yinchuan, Ningxia, ChinaView Hotel Details
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Xana Deluxe Yinchuan Jinfeng Wanda Plaza Hotel Guest Reviews
4.7/5
Outstanding
1026 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1026)
Positive reviews(1003)
Reviews with photos/video(206)
Friendly front desk staff(142)
Classy environment(125)
Delicious breakfast(64)
Near shopping area(36)
Convenient for shopping(34)
Perfect for business trips(21)
Offers pick-up/drop-offs(11)
Excellent afternoon tea(5)
Negative reviews(23)
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is clean and hygienic! Very little noise!
There is music in the bathroom🎵Oh!
There is also afternoon tea at the front desk!
Booked airport pick-up is also very convenient!
There is also a steam eye mask, which is very considerate.
Original TextTranslated by Google
6/16
Response from Property: Service requires enthusiasm and action, service requires hard work and diligence, service requires a proactive, automatic and spontaneous spirit, and the fun in service requires us to experience it with our hearts. Your satisfactory check-in experience is Xiaoxi's greatest pleasure and the source of motivation to continue to move forward to provide more high-quality and satisfactory services! Looking forward to your visit again! May happiness be with you every day!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
59 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very good hotel, with pick-up and drop-off service, quite punctual 👍
The hotel is large, has many rooms, and is actually full. Business is very good. This is inseparable from the hotel's location, service and price!
The location is perfect: the hotel is located in the city center, 600 to 700 meters away from Wanda Plaza. There is a fruit supermarket next to it. The "Yisheng Shou" where you can eat hand-made sheep is only 100 meters away... In short, it is very convenient to eat and order takeout.
Attentive service: Call the front desk and the problem can be solved immediately. The room cleaning staff cleaned up the leftovers from our morning meal as soon as they arrived at work at 8:30 in the morning.
Original TextTranslated by Google
Response from Property: Service requires enthusiasm and action, service requires hard work and diligence, service requires a proactive, automatic and spontaneous spirit, and the fun in service requires us to experience it with our hearts. Your satisfactory check-in experience is Xiaoxi's greatest pleasure and the source of motivation to continue to move forward to provide more high-quality and satisfactory services! Looking forward to your visit again! May happiness be with you every day!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel environment is very good, the service attitude is very warm and enthusiastic, especially Xiao Yang and Xiao Gao at the front desk are very enthusiastic, the location is excellent, and the room is clean and tidy.
We stayed at Joy City Xi'an the night before. The room was older and there was a man at the front desk who was a bit indifferent. His attitude was so different from Wuhai Xi'an. Decisively switching to Wanda's side, it is intelligent, which is quite good. When I finally left, I was given a souvenir. The children had a lot of fun eating snacks, hahahaha
Original TextTranslated by Google
Response from Property: Service requires enthusiasm and action, service requires hard work and diligence, service requires a proactive, automatic and spontaneous spirit, and the fun in service requires us to experience it with our hearts. Your satisfactory check-in experience is Xiaoxi's greatest pleasure and the source of motivation to continue to move forward to provide more high-quality and satisfactory services! Looking forward to your visit again! May happiness be with you every day!
xiahouse
Business 2-bed Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel is quite new. I like the decoration style. The room is relatively large. The double bed is 1.35. It is very suitable for bringing children. The breakfast is also very rich. The room is very smart. There is music in the shower. The service attitude of Xiao Shen and Xiao Ha at the front desk is very good. , I also gave my child a souvenir when I left, which was great👍🏻But the shower head is a bit broken and the water comes out very unevenly. Please replace it as soon as possible.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation to Xi'an Deluxe Hotel! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. We will not let you down! Wish you all the best!
Response from Property: 尊敬的客人,您好!我們非常感謝您抽出寶貴的時間為我們提供反饋。您的積極評價是對我們工作的最大鼓勵。我們很高興看到您對我們的服務、房間和設施都有很高的評價。非常感謝您的誇獎!我們的服務員們非常專業、友好和熱情,我們會讓她們繼續保持這種優秀的服務態度。以便為您提供更優質的服務體驗。感謝您的支持和肯定,期待您的再次光臨!
Response from Property: 尊敬的賓客,窗外的風景四季變幻,春風輕撫的温柔,夏日艷陽的熱情,秋天收穫的金黃,冬日飄落的雪花。喧囂塵世,旅途有希岸Deluxe相伴,風景一路獨好!期待您的再次光臨! 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Response from Property: 尊敬的客人,您好!非常感謝您的讚揚和評價,您的滿意和好評讓我們感到無比的榮幸和欣慰,我們會一如既往地保持高品質的服務和舒適的住宿體驗,讓您在這裏度過美好的旅程。在未來的日子裏,我們期待能夠再次迎接您的光臨,繼續為您帶來愉悦和難忘的住宿體驗。同時,我們也非常歡迎您隨時致電前台向我們提出任何寶貴的意見和建議,幫助我們不斷提升服務質量。再次感謝您的支持與喜愛,願您一切順利,生活愉快!
Guest User
Deluxe Elegant Smart Room (Zero-Pressure Pillow)
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
前台服務態度很好,房間很乾凈衞生,衞生也好,性價比很高,還會再次入住的。
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Response from Property: 尊敬的客人,您好!非常感謝您的讚揚和評價,您的滿意和好評讓我們感到無比的榮幸和欣慰,我們會一如既往地保持高品質的服務和舒適的住宿體驗,讓您在這裏度過美好的旅程。在未來的日子裏,我們期待能夠再次迎接您的光臨,繼續為您帶來愉悦和難忘的住宿體驗。同時,我們也非常歡迎您隨時致電前台向我們提出任何寶貴的意見和建議,幫助我們不斷提升服務質量。再次感謝您的支持與喜愛,願您一切順利,生活愉快!
Guest User
Deluxe Elegant Smart Room (Zero-Pressure Pillow)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
房間設施不錯,裏面還有眼罩還有塞,每天下午都有水果送到房間,前台服務也很好,客房打掃細緻
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Response from Property: 尊敬的客人,您好!非常感謝您的讚揚和評價,您的滿意和好評讓我們感到無比的榮幸和欣慰,我們會一如既往地保持高品質的服務和舒適的住宿體驗,讓您在這裏度過美好的旅程。在未來的日子裏,我們期待能夠再次迎接您的光臨,繼續為您帶來愉悦和難忘的住宿體驗。同時,我們也非常歡迎您隨時致電前台向我們提出任何寶貴的意見和建議,幫助我們不斷提升服務質量。再次感謝您的支持與喜愛,願您一切順利,生活愉快!
Response from Property: 尊敬的賓客,感謝您的好評,我們始終把賓客對酒店的體驗感放在首位,熱情的服務讓賓客感覺到家的温曖,我們的床墊與枕頭都是零壓的,能夠有效的緩解疲勞並且自助洗衣,自助健身,免費下午茶,歡迎水果處處體現了酒店對賓客的用心。同時酒店地處金鳳萬達廣場核心商圈方便出行,房間配備智能客控系統更加便捷操控房間設施,給你帶來更加舒適的入住體驗,非常期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客,感謝您的點評。接到您的反饋,我們進行了自查,深入瞭解小希的內心,才發現房間的智能控制小希是個被寵壞的“傲嬌”的小姑娘,需要每一位與小希接觸的朋友,在房間大聲地説出“你好,小希”她才會勇敢的做出迴應。我們已與這位“傲嬌”的小姑娘進行深入談話與培訓,立志將這位傲嬌的姑娘培養為温柔細心有求必應的“小天使”,最後小希攜全體員工在銀川金鳳萬達廣場希岸Deluxe酒店期待您的再次光臨,等待您檢驗小希的改變,祝您生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 11, 2025
前台服務非常 特別熱情
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Response from Property: 尊敬的賓客,窗外的風景四季變幻,春風輕撫的温柔,夏日艷陽的熱情,秋天收穫的金黃,冬日飄落的雪花。喧囂塵世,旅途有希岸Deluxe相伴,風景一路獨好!期待您的再次光臨! 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Response from Property: 尊敬的賓客,感謝您的好評,我們始終把賓客對酒店的體驗感放在首位,熱情的服務讓賓客感覺到家的温曖,自助洗衣,自助健身,免費下午茶,歡迎水果處處體現了酒店對賓客的用心。同時酒店地處金鳳萬達廣場核心商圈方便出行,房間配備智能客控系統更加便捷操控房間設施,給你帶來更加舒適的入住體驗,非常期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心 服務的服務理念,讓您在希岸DELUXE酒店的居停感受到家一般的温暖。酒店該電梯地墊正在進行更新,期待您能再次光臨檢閲我們的 進步,祝您開心每一天!
Guest User
Deluxe Elegant Smart Room (Zero-Pressure Pillow)
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
酒店服務很好
Translate
Response from Property: 尊敬的客人,您好!非常感謝您的讚揚和評價,您的滿意和好評讓我們感到無比的榮幸和欣慰,我們會一如既往地保持高品質的服務和舒適的住宿體驗,讓您在這裏度過美好的旅程。在未來的日子裏,我們期待能夠再次迎接您的光臨,繼續為您帶來愉悦和難忘的住宿體驗。同時,我們也非常歡迎您隨時致電前台向我們提出任何寶貴的意見和建議,幫助我們不斷提升服務質量。再次感謝您的支持與喜愛,願您一切順利,生活愉快!