Zao Onsen 2, Zao onsen, Yamagata City, Yamagata Prefecture, 990-2301, JapanView Hotel Details
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Zao Plaza Hotel Guest Reviews
4.2/5
Very Good
14 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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Positive reviews(14)
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Anonymous User
Japanese-Style Standard Room with Mountain View
Stayed in Nov 2024
Family
153 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Very nice hotel and close to the ski area and ski equipment rental. Just like 1 min walk. Hotel also have both internal and external onsen. Daily meals are wonderful too.
Junyuan Liang
[Non-Smoking] No Room Type Specified, No Bath [Room Type Chosen By Hotel] [Non-Smoking] [Mountain View]
Stayed in Feb 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Mar 22, 2024
It is a very great location if you want to ski in Zao Onsen ski field. Literally the hotel is 200 meters away from the ski field base and 100 meters from a few gears rental stores.
Chris
Japanese-Style Deluxe Room with Mountain View
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 26, 2024
facilities a bit old but the breakfast and dinner are good
Guest User
Japanese-Style Room *Has Bath
Stayed in Jan 2025
Travel with friends
4 review
4.8/5
Amazing
Posted on Mar 1, 2025
Very good hotel, with everything you need, and the room is quite spacious. Change shoes when you enter the door. The hotel you choose is old, but it is well maintained and refreshing. You can call the hotel when you arrive at the Zao bus terminal, and they will drive to pick you up. They will also send you to the bus station on the return trip. The hotel is only 50 meters away from the ticket center for Cable Car No. 4 and Cable Car No. 5. It should be the closest hotel to these two cable cars. You can buy cable car coupons at the front desk. 7000 a day. Very ski-friendly. The hotel has a spacious ski drying room on B1. I stayed for three days, and the three dinners were slightly different, especially the main course of meat was different. It was not too greasy. The hot springs are indoors and outdoors, and basically there are few people who book the venue. A very cost-effective hotel. The only thing is that there are no convenience stores nearby. If you want to eat snacks, it is recommended to bring some in.
Hygiene: Good
Environment: Good
Service: Very good
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Miaoxiangbaozhu
Japanese-Style Room *Has Bath
Stayed in Jan 2025
Couples
8 review
4.7/5
Amazing
Posted on Mar 2, 2025
A Japanese-style hotel with a great location. The No. 4 cable car station is less than 100 meters away, which is very convenient for skiing. The hotel is quite old. Although the facilities are a bit old, there is no separate shower in the room (you can only take a shower in the hot spring public bath), only a washbasin and a toilet, but the overall style is very Japanese, and the food and service are very good. In particular, the hotel's hot spring is very good. After soaking, the skin is smooth. The open-air hot spring downstairs can also be bathed while watching the snow, which is really a wonderful enjoyment.
The hotel can provide short-distance pick-up and drop-off services, such as from the Zao bus station to the hotel or from the hotel to the ski lift station, etc., just call the hotel front desk. The hotel service staff mainly speaks Japanese, but can also communicate in simple English.
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Anonymous User
Japanese-Style Room *Has Bath
Stayed in Jan 2025
Travel with friends
1 review
4.2/5
Very Good
Posted on Feb 16, 2025
Very good 😁 Good service attitude. The staff can pick up and drop off at the station
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Guest User
[Non-Smoking] No Room Type Specified, No Bath [Room Type Chosen By Hotel] [Non-Smoking] [Mountain View]
Stayed in Sep 2024
Travel with friends
2 review
3.7/5
Posted on Nov 10, 2024
The hotel room was very clean, the dinner was very rich, and the breakfast was average. I went there during the off-season, and compared to other hot spring hotels I've been to, the hot spring facilities were a bit shabby. It's very close to the ski resort, so it should be good in winter. Overall, it feels like a warm old Japanese hotel.
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Guest User
Japanese-Style Room
Stayed in Nov 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on Dec 21, 2024
It’s quite nice to have a hot spring where you can take a dip.
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Xiongxiongkenxigua
Japanese-Style Room *Has Bath
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Feb 13, 2024
The room is neat and clean ~ the service is also OK ~ very friendly to Chinese people and the food quality is online ~ it is very convenient to travel, the nearest ski resort is only 5-8 minutes walk ~ there are many restaurants in the surrounding area, it is on the left hand side when you go out, and the location advantage is obvious ~
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6/7
rubytei
Deluxe Japanese Style Room with Mountain View
Stayed in Nov 2022
Travel with friends
39 review
5.0/5
Outstanding
Posted on Feb 28, 2023
Satisfied, there is a restaurant within a few minutes walk next to the hotel, the taste is not bad, but opposite is the cableway
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CHI HO TONY
Deluxe Japanese Style Room with Mountain View
Stayed in Jan 2023
Travel with friends
8 review
4.2/5
Very Good
Posted on Feb 11, 2023
onsen fine
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Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 17, 2024
I stayed at Zao Plaza Hotel in Zao. The lobby is spacious and has a relaxing atmosphere. The rooms are spacious and relaxing. The view from the rooms is also very good at this time of year, with a great view of the autumn leaves. There is an indoor bath and an open-air bath. The indoor bath is not very large, but it smells of sulfur and feels like a hot spring. The open-air bath has a view of the outside and is just right for cooling down a body that has become hot from the hot water. It is also very nice to take a bath and do a little something in your room. For dinner, we drank a whole bottle of sake and ate a lot. We had stuffed kido, grilled eel, seared bonito, tuna and shrimp with machi sashimi, braised pork, and domestic beef teppanyaki. The meat was especially delicious. The braised pork was softly stewed, and the horse mackerel was firm, making it a good side dish for rice. The beef was fatty and soft. It was delicious when eaten with salt. As expected, we had a great time drinking sake. It feels like we ate too much. Breakfast was Japanese food. There was a wide variety of hot dishes, including taro stew, grilled salmon, hot springs* and salad. The taro stew in particular had a lot of beef in it and was very filling. It had a slightly sweet yet rich taste, which was nice. The salad was also very filling, so you could eat a lot of it. The rice was also delicious. If you come to Zao in the fall, the autumn leaves are beautiful, the hot springs are just the right temperature and you can relax. You can spend a happy time here.
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Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Feb 10, 2023
This classic hotel is located near the Uenodai lift platform. There is a ski drying room and a small souvenir corner. The hot spring is small, but there is a large public bath full of sulfur and an open-air bath with a snow-covered roof on another floor. Meals are served at the venue. The breakfast is Japanese, and the main dish for dinner can be changed daily, such as shabu-shabu or sukiyaki, and there is a lot of meat. (There are rice, tea, and water in the self corner, and coffee and juice are added at breakfast) The room also has a toilet, bath, and washbasin corner, as well as a water heater and an empty refrigerator. Toothbrushes, hair dryers, yukata robes, and large and small towels are provided. The TV is a small screen about the size of two iPads and is only terrestrial digital. The room tends to be very dry. It takes about 10 minutes from the bus stop on a steep slope. You can pick me up as soon as you call, and I can send you back at your favorite time.
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Guest User
Stayed in Apr 2022
Other
4.0/5
Very Good
Posted on May 15, 2022
Stayed on a tour. The room was a spacious Japanese-style room, and the futons were already laid out. The entire hotel has a Showa-style feel to it, with slippers lined up at the entrance and decorations everywhere, making you feel the good old days. The large public bath is a little darkened due to corrosion of sulfur and mirrors, and the open-air bath has no washing area, but the hot water was very good.