Zhengzhou Airport Hotel

Zhengzhou Airport Hotel Reviews

Zhengzhou Airport Hotel

No.1 Yingbin Avenue, Xinzheng, Henan, 451161, ChinaView Hotel Details
Zhengzhou Airport Hotel
Zhengzhou Airport HotelZhengzhou Airport HotelZhengzhou Airport Hotel
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Zhengzhou Airport Hotel Guest Reviews

4.4/5
654 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(654)
Positive reviews(618)
Reviews with photos/video(44)
Offers pick-up/drop-offs(164)
Close to airport(117)
Convenient location(104)
Easy to get around(103)
Delicious breakfast(53)
Friendly front desk staff(15)
Average decor(14)
Tasty restaurant(7)
Negative reviews(36)
cel / icy
2-bed Room
Stayed in Dec 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jan 4, 2025
It was so near the airport and the price is reasonable. Free drop off shuttle is very punctual. Will definitely stay again if I have long layover
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different travel experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time. Wishing you a happy life and all the best!
Teiooq
Guestroom (2 Beds) (Building 1)
Stayed in Jul 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Oct 30, 2024
Breakfast was good, great location, food options at the airport. However, no direct way to get to the airport other than taking a taxi or the provided shuttle, which ends quite early if you plan on arriving after dinner time.
Response from Property: We are glad that you are satisfied with our breakfast. Our catering team has carefully prepared a wide variety of delicious food to start your day. We will continue to pursue the quality of breakfast, constantly enrich the dishes, and provide guests with a better dining experience.Looking forward to your visit again, we will continue to provide you with high-quality service and comfortable accommodation environment.Wishing you a happy life and a smooth journey! "
Guest User
2-bed Room
Stayed in Aug 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Sep 26, 2024
Comfortable and clean. Shuttle to airport starts a early as 5 am. Good restaurant.
Response from Property: Thank you very much for your positive review! We are delighted to hear that you found our hotel comfortable and clean. Our shuttle service to the airport starting at 5 am is designed to meet the needs of guests with early flights. We are also glad that you enjoyed our restaurant. We will continue to maintain our high standards of comfort, cleanliness, and service to ensure that every guest has a pleasant stay. Looking forward to welcoming you back again soon.Best regards
David Edward
Guestroom (Double Bed) (Building 1)
Stayed in May 2024
Solo travelers
6 review
3.7/5
Posted on Jun 21, 2024
You need to either arrange a pickup or get a taxi to this hotel, but it’s convenient if you have a layover in Zhengzhou.
Response from Property: Thank you for your stay.The hotel is 700 meters away from Terminal T2 of Zhengzhou Xinzheng International Airport in a straight line, and can be reached by car in 3 minutes. There is a free shuttle bus service available.Wishing you a pleasant journey.
John
2-bed Room
Stayed in Jan 2024
Family
2 review
2.7/5
Posted on Feb 28, 2024
The service is very bad and the personnels is not polite. The room and the hallway are filled up with the smoke and odd mole smells. The shower hot water is very difficult to adjust.
Response from Property: Thank you for your feedback. We apologize for not meeting your satisfaction. The hotel will continue to optimize hardware facilities and strive to meet everyone's satisfaction. We wish you a pleasant journey.
Jackson
2-bed Room
Stayed in Dec 2023
Solo travelers
5 review
4.5/5
Great
Posted on Mar 30, 2024
Booked one night as our flight arrived too late for our onward journey. Hotel arranged to pick us up from the 4th floor of the airport and it was quite straight forward, despite the snow storm. Hotel was very close to the airport. Hotel was clean and staff were friendly. Arrived late and left early so not much else to say except it’s a very convenient hotel for an overnight stopover if you have a late or early flight.
Response from Property: We are glad to hear that our airport pickup arrangement and the convenience of our location met your needs. Thank you for your kind words about the cleanliness and friendliness of our staff. We look forward to welcoming you back again in the future.
JJ VAN WYK
2-bed Room
Stayed in Dec 2023
Solo travelers
14 review
4.0/5
Very Good
Posted on Feb 1, 2024
The staff is very kind and helpful and very efficient. The air conditioner in the room was unfortunately not effective. It was very very cold in the room although the air conditioner ran.
Response from Property: Thank you for your recognition of the hotel. Due to the recent low temperature, the air conditioning unit has been fully loaded. We apologize for not meeting your satisfaction and will continue to work hard to meet your expectations.
Pei Khee
2-bed Room
Stayed in Nov 2024
Business travelers
18 review
4.2/5
Very Good
Posted on Dec 12, 2024
simple convenient hotel
Response from Property: Dear valued guest, hello. The hotel is approximately 700 meters away from Zhengzhou Airport T2 Terminal in a straight line and can be reached in 3 minutes by car. We offer free airport transfer services and look forward to your next visit. Wishing you a pleasant journey!
Guest User
2-bed Room
Stayed in Aug 2023
Business travelers
3 review
4.5/5
Great
Posted on Nov 6, 2023
Good location next to airport with shuttle. A little worn out but firs the purpose. Requested to change room as initial one was next to the road and noisy. Upgraded me without anybectra charge to a room that looked in much better condition and cleaner. Good customer service.
Response from Property: Thank you for your recognition of the hotel service. We will continue to work hard to provide better service for everyone and look forward to serving you again
Tarraleah
Guestroom (Double Bed) (Building 1)
Stayed in Jul 2023
Solo travelers
25 review
4.7/5
Amazing
Posted on Aug 24, 2023
A good hotel very close to Zhengzhou airport. It’s not walkable, but only cost 12 RMB for a taxi (avoid the touts in the airport - follow the signs to the taxi zone and take a proper taxi). Them there’s an excellent free shuttle from the hotel every half an hour to go back to the airport. The hotel decor is looking a little old, but room facilities are excellent, and the staff very friendly and helpful, easily overcoming the language barriers.
Response from Property: Dear guests, thank you for choosing to stay in Zhengzhou Airport Hotel and giving us satisfactory comments. The hotel is close to Zhengzhou Xinzheng International Airport, with a straight-line distance of only 700 meters and convenient transportation. It provides free shuttle service. It takes 2 minutes from the hotel to the terminal. We always adhere to the service concept of "sincere, warm, and pleasant", and strive to show high-quality products and services to families from all over the world. Looking forward to meeting you again! I wish you and your family success and good health.
Pierre
2-bed Room
Stayed in Jun 2023
Solo travelers
14 review
3.7/5
Posted on Aug 24, 2023
Great hospitality. Cleanliness so so. The room smell cigarettes. Ok for a quick stop over near the airport. Shuttle service was convenient, easy to find and frequent.
Response from Property: I'm sorry that this stay did not fully meet your satisfaction. The information you provided has been conveyed to the relevant departments to strengthen training and inquire about the needs of the guests during their stay. If you find similar problems during your stay again, you can directly contact the hotel front desk. We will handle and solve them as soon as possible. We look forward to your continuous support for the hotel and wish you a pleasant journey.
HW34
Guestroom (Double Bed) (Building 1)
Stayed in Dec 2022
Travel with friends
18 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Very friendly and helpful staff. Room was nice and comfortable. Perfect breakfast
Response from Property: Thank you for staying at the Airport Hotel. Your five-star praise is the best compliment to all staff of the Airport Hotel. It is the honor of all staff of the Airport Hotel to provide services for you during your journey. We look forward to serving you again. I wish you a smooth work and a happy life.
Mark. H
Guestroom (2 Beds) (Building 1)
Stayed in Jun 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Jul 5, 2023
I have stayed at this hotel before due to its location to the airport. As before the star are friendly and helpful and the regular shuttle to the airport is great too.. I will be sure to stay again when I have an early flight or a later arrival.
Response from Property: Thank you for your affirmation and support. We hope you have a pleasant journey and look forward to visiting again.
Elick Narayan
Guestroom (Double Bed) (Building 1)
Stayed in May 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Jul 1, 2023
Very friendly staff and great location. The best thing was the free shuttle service to the airport. Perfect location if purpose is to stay overnight for next day flights. Food was very much chinese but delicious. Definitely a great place to stay.
Response from Property: Thank you for your affirmation and support. We hope you can book our hotel again.
Pitak Kiatdechpanya
Guestroom (2 Beds) (Building 1)
Stayed in May 2023
Business travelers
5 review
3.2/5
Posted on Aug 2, 2023
This hotel is old but for one night for early flight can be a good deal. No service but it is convenient to go to airport.
Response from Property: Thank you for your affirmation and support. We hope you have a pleasant journey and look forward to visiting again.