Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)

Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area) Reviews

Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)

No. 88 Jinzi Street, Xiaojin, Sichuan, ChinaView Hotel Details
Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)
Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area)
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Siguniangshan Tianyun Renji Hotel (Changpinggou Scenic Area) Guest Reviews

4.4/5
589 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(589)
Positive reviews(554)
Reviews with photos/video(87)
Convenient parking(69)
Friendly front desk staff(49)
Close to scenic area(48)
Loved the view(47)
Large rooms(45)
Well decorated(29)
Well designed(20)
Nice elevator(7)
Negative reviews(35)
Guest User
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Oct 2024
Travel with friends
2 review
3.7/5
Posted on Jan 27, 2025
Normal hotel but reasonable price. Breakfast not good but free of charge. Walk down from hotel for small sightseeing and local food in the evening.
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. As for the breakfast problem, due to the limitation during the Spring Festival, we have informed you to add different flavors. We hope to bring you a more satisfactory experience next time. I wish you a happy life!
Alex solo traveler
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Sep 2024
Solo travelers
34 review
4.2/5
Very Good
Posted on Jan 27, 2025
I had an exceptional stay at Siguniang Shan Tianyun Renji Hotel! The owner was incredibly hospitable and went above and beyond when our air conditioner wasn't working—upgrading us to a fantastic room that truly enhanced our experience. The hotel is conveniently located near charming cafes and just a short drive from all the local attractions. While the breakfast offered was quite basic and could use a few more options, the overall experience was lovely. I highly recommend this hotel for its warm service and great location!
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Thank you!
Richie Zhou
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Sep 2024
Solo travelers
18 review
1.7/5
Posted on Oct 23, 2024
staff can't speak english difficult for forigner. staff not help communicate for taxi, inter city bus breakfast have small and per set Actually admin not read inbox wechat ไม่เหมาะกับนักท่องเที่ยวต่างชาติ เนื่องจากพนักงานสื่อสารอังกฤษไม่ได้ เวลาติดต่อให้ช่วยเรื่องสื่อสารลำบาก และไม่ได้ช่วยติดต่อให้ ๆใาแต่เบอร์โทรซึ่งเราสามารถใช้ได้แค่ wechat ยากกะการสื่อสารกะคนท้องถิ่น แอดมินไม่ค่อยอ่านแชท
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your stay experience. We are deeply sorry for the issues you have raised and will take your feedback seriously. Employee English communication skills: We have realized the inconvenience caused to you by employees' insufficient English communication skills. We will strengthen English training for our employees and improve their language skills to better serve international guests. Communicating with taxis and intercity buses: To improve this situation, we plan to add multilingual service guides at the front desk and provide translation tools to help employees communicate effectively with foreign guests. At the same time, we will also work with local taxi companies and intercity bus service providers to ensure that they can provide better services to our guests. Breakfast issue: We will optimize the multi-lingual version of the breakfast menu and add multi-lingual signs in the restaurant to facilitate foreign guests ordering. At the same time, we will strengthen the training of our employees to ensure that they can better understand and meet the needs of our guests. WeChat message viewing: We have noticed that the administrator's response on WeChat is not timely enough. To this end, we will develop a stricter message response mechanism to ensure that administrators can view and respond to guests' messages in a timely manner. Thank you again for your valuable feedback, we will take measures to improve service quality as soon as possible. We hope to have the opportunity to provide you with a more satisfactory service experience in the future. Best wishes!
Guest User
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Mar 2024
Family
8 review
4.5/5
Great
Posted on Apr 6, 2024
The Hotel was clean and the heating system was good. Hospitality was good and we received the necessary amenities.
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
MEI KENG
Serene Boutique Twin Room (Heated Floor + Comfortable Bedding)
Stayed in Feb 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Apr 12, 2024
Location abit out of main street. Room is clean & with floor heating.
Response from Property: 感謝您的好評,歡迎你的再次光臨,祝您生活愉快,工作順利,扎西德勒!
Guest User
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Very satisfied, Hygiene: clean Service: very good Provide ******* clothing experience, guests can take photos by themselves: you can wear ******* clothes to take photos, very good
Original TextTranslated by Google
Response from Property: [Siguniang Mountain Changpinggou Scenic Area] Thank you for your praise and welcome to visit again. I wish you a happy life and smooth work. Tashi Delek!
Guest User
Serene Boutique Twin Room (Heated Floor + Comfortable Bedding)
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 14, 2025
We decided to go to Siguniang Mountain on a whim. We were shocked by the snow scenery along the way. We chose a hotel at random and it didn't disappoint us. It was convenient to park at the door. The service of the lady at the front desk was also very good. She was afraid that we would be cold and turned on the floor heating for us in advance. When we arrived, the hotel room was quite warm and the room environment was also good. The overall stay was quite satisfactory. Hygiene:
Original TextTranslated by Google
Response from Property: [Siguniang Mountain Changpinggou Scenic Area] Thank you for your praise and welcome to visit again. I wish you a happy life and smooth work. Tashi Delek!
Yanjuguluya
Liu Yun Time Double Bed Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Oct 2024
Other
5 review
4.2/5
Very Good
Posted on Nov 12, 2024
Auntie is very nice. We got up late in the morning and it was past the breakfast time. Auntie also warmly invited us to stay for breakfast. The warmth was very considerate. Thank you. I hope Auntie is happy and healthy every day.
Original TextTranslated by Google
Response from Property: [Near Visitor Center] Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue to have the same good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Ipang Na nan
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Sep 2024
Family
15 review
3.2/5
Posted on Oct 24, 2024
Pros: There is an elevator, no need to carry your own bags. It is close to Shangping Park, but you have to walk down quite a few stairs, so it is not suitable for people who go by themselves. The staff are not very helpful. Asking about booking a bus is also not helpful. There were 2 of us, asked for a spoon for breakfast, and they said there was only 1. Breakfast has one boiled egg per person, a steamed bun, rice porridge, pickled vegetables, and the table looked very cold. At first, we sat at a table with a sheet, and then they chased us to sit at the table in the picture, hahaha.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to provide feedback on our service. First of all, we sincerely apologize for the inconvenience and dissatisfaction you encountered during your stay. We have recorded the issue you mentioned and will investigate the specific situation immediately. Regarding deficiencies in reservation information inquiries and breakfast provision, we will strengthen professional training for our staff to ensure that every guest can receive timely and effective help and support. Once again, we sincerely apologize for the unpleasant experience I have brought to you. We hope that we will have the opportunity to win your satisfaction and recognition with better services in the future. If you have any other suggestions or needs, please feel free to contact us and we will do our best to solve it for you. Wish you a happy life!
Guest User
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good hotel including breakfast, beautiful environment, next time I come to Siguniang Mountain, I will book this hotel. It's a great experience to see the beautiful scenery when you wake up!
Original TextTranslated by Google
Response from Property: [Siguniang Mountain Scenic Area] Thank you for your praise and welcome to visit us again. I wish you a happy life and smooth work. Tashi Delek!
Cunchangbodezhizi
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Aug 2024
Solo travelers
50 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is just opposite the Changpinggou Visitor Center. The room is clean and tidy, the mattress is thick and warm at night. There are many restaurants near the hotel, and it is very convenient to eat and park. There is a public parking area opposite the hotel. There is also an underground garage.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
jjmm13
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Facilities: The hotel has an elevator. Although the room is small, the facilities are relatively complete. There is no air conditioning, I don't know if it will be cold in winter. Hygiene: Clean and hygienic, the quilt and sheets feel relatively stiff, very dry and not damp. The Xingyuanju Hotel, which was of the same price, where I stayed the night before was not only dirty and messy, but also had very narrow rooms. Environment: The hotel has a lobby, which is clean and bright. Service: Breakfast was provided, not a buffet, but it was enough to fill my stomach.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Guest User
Snow Mountain Fresh Twin Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Jul 2024
Travel with friends
25 review
4.5/5
Great
Posted on Oct 12, 2024
The room is good. It is convenient to eat nearby. The breakfast is simple. The price is cheap. It is quiet at night. This hotel is good value for money.
Original TextTranslated by Google
Response from Property: [Near the Visitor Center] Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy every day!
Guest User
Liu Yun Time Double Bed Room [Tranquil Lower Floor, Whole House Floor Heating]
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The waiters were very good. I was in a hurry and forgot to take the charging cable and the small backpack. The two waiters found the charging cable and the backpack and lent them to me, which solved my big problem. This trip was very pleasant! Thank you!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Woyaozhongdajianghhh
Serene Boutique Twin Room (Heated Floor + Comfortable Bedding)
Stayed in Jan 2025
Other
13 review
2.7/5
Posted on Feb 4, 2025
The soundproofing of the room is not very good. We booked a twin room on the second floor. The third floor is probably the mahjong room. People were still playing mahjong at one or two o'clock in the morning, and there was a beeping sound, which was very noisy. The hot water was not hot enough, and it was cold when I took a shower.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,未能帶來滿意深表遺憾,關於隔音問題咱們做了隔音裝置,另外針對睡眠淺的提供了一次性耳塞,可以找前台領取,熱水因最近天氣冷可以加温度調節,祝生活愉快