Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)

Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal) Reviews

Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)

Zone H, Airport International Business Center, Airport New City, Xi Xian New Area, Weicheng District, Xianyang, Shaanxi, ChinaView Hotel Details
Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)
Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)
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Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal) Guest Reviews

4.7/5
Outstanding
1644 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1644)
Positive reviews(1617)
Reviews with photos/video(123)
Offers pick-up/drop-offs(518)
Close to airport(225)
Easy to get around(212)
Delicious breakfast(153)
Friendly front desk staff(88)
Perfect for business trips(38)
Average lighting(14)
Delicious buffet(10)
Negative reviews(27)
Peeradej
Business Queen Room
Stayed in Jul 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Still need to take a car from the airport. However there is a service from the hotel, but you need to have Chinese mobil number.
Response from Property: Hello dear guests! Thank you for choosing Yi Hotel Xi'an Xianyang International Airport. The hotel is a few minutes' drive from the airport. A professional fleet provides free pick-up and drop-off 24 hours a day. If you like it, you can come again. I am greeting you at the airport, looking forward to meeting you again!
Grace
2-bed Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 24, 2024
Nearby to hotel and quick check in even we arrive after midnight lobby receptionist is efficient but breakfast needs to be improved as limited choice available with coffee not refilled and served cold even though still within breakfast timing.
Response from Property: Dear guests: Hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your satisfaction. We will immediately rectify the breakfast problem you reported. Later, we will promptly consult guests' opinions and change the dishes regularly to avoid any inconvenience caused to you. We apologize, and your tolerance and understanding are an encouragement and support for our work! Sincerely look forward to your visit again!
Barrito
Business Queen Room
Stayed in Feb 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Mar 12, 2024
Hotel was quiet and clean. Bedroom was comfortable with good mattress and linen. Restaurant buffet provided good selection of foods. Language always a challenge, but use of language helps, although staff at this hotel were not as accommodating in using the app
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The hotel management attaches great importance to your feedback. We will immediately rectify and solve the problem, train the front desk to download and train to use translation software proficiently, and ensure that multiple languages ​​​​except English and Chinese can communicate with guests smoothly. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
2-bed Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Good location, friendly staff.
Response from Property: 親愛的賓客，感謝您選擇和頤-西安咸陽國際機場店，酒店是首旅如家酒店集團旗下的中高端品牌，酒店地處機場商圈，距離西安咸陽國際機場和地鐵14號線機場站4.5公里，且酒店提供24小時免費接送機服務。歡迎您再來！祝：安好Liufanlei
MiffyOnTravel
Business Queen Room
Stayed in Nov 2023
Solo travelers
16 review
4.7/5
Amazing
Posted on Dec 26, 2023
Included the airport pick up even at midnight. The service is so convenient and make people less worry. 👍🏻
Response from Property: 尊敬的賓客您好，感謝您選擇和頤酒店西安咸陽國際機場店。因為有您的支持，我們會更加的努力。我們堅信，用我們真心，用心，暖心，能換取您的滿意。希望您常來，您的到來，是我們的榮幸。酒店距離機場幾分鐘車程，專業車隊24小時免費接送機。自助早餐5:00-9:00。您有任何需求，可直接致電前台，我們會及時跟進處理，我們一直在。祝生活愉快。Liufanlei
Saikhnaashi
Superior 2-bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Great location
Response from Property: 尊敬的賓客您好！感謝您選擇和頤酒店西安咸陽國際機場店，看到您對我們滿意與支持，我們非常感動呢，酒店有專業車隊24小時免費接送機。我們會繼續努力，時刻準備，歡迎您隨時回來。Liufanlei
Guest User
Business Queen Room
Stayed in Dec 2024
Solo travelers
3 review
2.7/5
Posted on Jan 11, 2025
Simple airport
Response from Property: 尊敬的賓客您好！感謝您選擇和頤-西安咸陽國際機場店，酒店距離咸陽機場幾分鐘車程，專業車隊24小時免費接送機。期待您再次回家。
Dr.Manny
Business Queen Room
Stayed in Jun 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The service is great and the hotel is in close proximity to the airport. They also have an airport shuttle so that’s a plus you don’t need to wait for taxis
Response from Property: Dear guest, hello! Thank you for choosing Heyi Hotel Xi'an Xianyang International Airport. We are very moved to see your satisfaction and support for us. We will continue to work hard, be ready, and welcome you back anytime.
Guest User
2-bed Room
Stayed in Feb 2025
Family
20 review
3.0/5
Posted on Mar 13, 2025
To be honest, the breakfast was good. It was really delicious. The airport pick-up service was also good at 5am. However, the front desk was average. The room was not soundproof. You could hear the planes. In the early morning, it was probably the sound of people catching a flight. It was very loud and annoying. Overall, it was okay. After all, the food was good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！感謝您選擇首旅如家旗下和頤-西安咸陽國際機場客運大樓店。入住期間給您帶來不好的體驗我們深感抱歉，我們會加強員工培訓，相信您下次到來會有不一樣的體驗。
Fuyiyi
2-bed Room
Stayed in Feb 2025
Other
52 review
5.0/5
Outstanding
Posted on Mar 14, 2025
The airport pick-up service must be praised. You can be picked up individually without waiting for a carpool. The hotel environment is ok, the breakfast is satisfactory, and the price is very cost-effective.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！感謝您選擇首旅如家旗下和頤-西安咸陽國際機場客運大樓店。酒店距離T2T3客運大樓車程6分鐘，距離T5客運大樓車程10分鐘左右。提供24小時免費接送機，自助早餐5：00-9：00，是您乘機的不二之選。酒店全體員工期待您的到來。
Guest User
2-bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel environment is very good, the room is clean and sanitary, the staff is warm and thoughtful, the facilities are complete, and free laundry is available. It is rare for a hotel to start breakfast at 5 o'clock. This hotel is very user-friendly and provides free airport pick-up and drop-off services. In a word, I am very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您對我們服務的肯定，看到您的好評，小頤也是心裏美滋滋的，小頤會保持低調謙虛的態度，再接再厲把服務做得更好，為您提供盡善盡美的服務使我們酒店小夥伴共同的目標，為您打造獨特的體驗是我們酒店小夥伴共同的心願，為您創造一個舒適安逸的入住環境是我們酒店小夥伴的共同使命。期待與您再次相會，為您送上更加愉悦美好的入住體驗!
Guest User
2-bed Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
This is a very cozy hotel with a great location and convenient transportation. It only takes 6 minutes from the terminal to the hotel. There is a night market nearby. The room is spacious, the hotel facilities are complete, the room is clean and tidy, the front desk service is very attentive, the front desk staff is very polite and considerate, especially when I left something behind, they called to inform me and sent it back. There is a self-service laundry service, the environment is great, the indoor environment is also good, and the cost performance is high. I will choose here next time👍👍👍👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好， 感謝您抽出寶貴的時間對我們的服務給予點評和肯定。您的評價和肯定，如陽光雨露般滋潤了我們的心田，如一束閃爍的光芒照亮着我們前行的方向，在帶給賓客美好的入住體驗這件事情上，我們將不斷開拓創新，我代表酒店全體同事表示對您最誠摯的感謝和美好的祝福，在未來的悠悠歲月裏，期待着一直都有您的陪伴。
Guest User
2-bed Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Very friendly to people who take planes. After getting off the plane, there is a 24-hour free airport shuttle, a self-service laundry room, a gym, and most importantly, breakfast is available at 5 o'clock, so you can eat it even if you take an early flight. It is the only one in the country, good, thumbs up 👍 Service: Professional and enthusiastic. From the team master to the front desk girl, every staff member of the hotel greets with a smile. The hotel also has a laundry room, and the front desk girl will take the initiative to help wash clothes and dry them and send them back to the room.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！感謝您的選擇和美好分享！您不但有一雙善於發現美的眼睛，且更具有一顆易感知温度善良的內心！我們抓不住流淌的時間，但是仰望天空時欣遇那滿天繁星的瞬間，足以讓我們感受到幸福滿懷！小頤感謝您這份真摯且美好的入住體驗，我們正前行在越來越好的路上，歡迎您繼續選擇體驗，期待再次體驗時留下您最美好的入住體驗！
Guest User
Business Queen Room
Stayed in Jan 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel has a specially arranged airport pick-up service, which is very convenient. It is very close to the airport and only takes 5 or 6 minutes to get there without traffic jams. The room is very quiet and there is a wake-up service. Because we were catching an early flight, the hotel also thoughtfully prepared an accompanying breakfast. (We got up at 4 o'clock, and breakfast started at 5 o'clock).
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您選擇和頤酒店西安咸陽國際機場店！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
Guest User
2-bed Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The first choice hotel for catching the first flight, the location is a little off, but the airport pick-up service is in place, and the breakfast is also very considerate for those who are catching the flight. It starts at 5 o'clock in the morning, and the variety is complete, meeting the needs of health and nutrition. The hotel facilities are complete, and the room environment is clean, quiet and comfortable!
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您選擇和頤酒店西安咸陽國際機場店！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！