It should be said that the room facilities are not bad, there is air conditioning, the bathroom has a bath heater, and the bath will not be cold. And the room facilities on the 2nd floor are newer than the 4th floor that I lived on later. It may be that there are fewer people staying and it is maintained well, but the view will be a little worse and the room is slightly darker. Later, I changed the room to the 4th floor. The bathroom basin in the room I stayed in was extremely untidy. It looked uncomfortable. The wall of the shower room was damaged and repaired, but it was ugly. The side seams of the shower room were yellow and black. And the sewer in the shower room on the 4th floor was biased and the water was not smooth.
Breakfast is average, with porridge, steamed buns, small meat buns, milk with milk powder, boiled eggs, peanuts and a few stir-fried dishes. There is a little to complain, give 2 bottles of water a day, never give more.
But the service at the front desk was too bad. The day of check-in was October 19. At that time, it was after 7:30 in the evening. The waitress at the front desk loved to ignore it. She said that there was a second floor, and the room window was a big platform. It looked so uncomfortable. I asked if I could see if there were any other rooms. I said no. All were full, let us go to other hotels, I was a little angry, there was a front desk to push the guests out, said the attitude is so bad, then give a bad review. This is amazing. I originally went there for a night online and the price was 278 yuan. After I said this sentence, the price suddenly changed to 289 yuan. I was really surprised. The price jumped to 298, and then in a blink of an eye, it went to 318 yuan. I watched the price jump from 278 to 318 yuan in a few seconds. I know that this is the woman at the front desk who has done her hands and feet. She wants to go to other hotels, but there are not many hotels in Xiangcheng County. The other is also owned by Tashi Group, and the room has 22㎡, a bit small, and the decoration style is not what I like. It’s past 8 o’clock in such a toss. The stinky front desk is using Tibetan to hand over the shift. I think it’s changed. I don’t want to change the hotel anymore. Fortunately, the price of Trip.com has not changed. I placed an order in Trip.com , but the new front desk is also pulling a face, impatient with a face, After repeated requests, he said that there were rooms on the 2nd and 6th floors, and later changed a room on the 2nd floor for us. Because we have a lot of luggage, we told her if we could let someone help us carry the luggage. She ignored it, just like not hearing it. When she asked again, she said at the front desk with a round face: You ask the security guard outside the door. Fortunately, at this time, two men came over and had a very good attitude. They helped us take the luggage upstairs and asked that it was the hotel management staff.
Unfortunately, the water in this room was blocked, and the water accumulated by washing my feet, which was disgusting (see Figure 1). And after turning on the air conditioner and turning off, the quilt was too hot to sleep at night. I didn't sleep well all night, and I fell ill on the second day.
Here, I want to praise the foreman Quguai too and the front desk for the color. The color service attitude of the next day at work is not bad. She can answer patiently. We don't have enough water to drink. She also gave us 2 bottles of water. Because I was sick, I couldn't leave on the second day. I could stay for a few more days to rest. The foreman Quguai gave us a preferential price after reporting to the leader and helped us change the room. The hotel Mr. Da also personally asked about this matter and handled it. Thank you Mr. Da. I also hope that the two front desks of Tashi Hotel will recognize their shortcomings, strengthen their service awareness and correct attitude, because your front desk is the face of wine, and the guests feel about the hotel from the front desk.
Perfect
22 Reviews