Xiamen Gaoqi Airpor Atour S Hotel( Huli District Government) Reviews
Xiamen Gaoqi Airpor Atour S Hotel( Huli District Government)
No. 930, Fanghu North 2nd Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
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Xiamen Gaoqi Airpor Atour S Hotel( Huli District Government) Guest Reviews
4.7/5
Outstanding
169 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(169)
Positive reviews(166)
Reviews with photos/video(54)
Easy to get around(29)
Delicious breakfast(27)
Awesome amenities(23)
Convenient location(22)
Large rooms(15)
Friendly front desk staff(10)
Close to airport(8)
Would stay again(5)
Negative reviews(3)
Zhen Q Harman Lin
Superior Queen Room
Stayed in Feb 2025
Couples
61 review
5.0/5
Outstanding
Posted on Mar 12, 2025
This is a very new Atour hotel. Very high quality with the rooms' amenities , beddings and their pillows as already known. Good breakfast varieties. Very happy with all the staffs from managers to security officer on front door. Will use the hotel again next trip. The location is just next to Metro and BRT station.
6/9
Response from Property: 親愛的朵友,看到您的好評,朵兒頓時覺得渾身都充滿了力量呢,首先非常感謝您的信任在眾多酒店中選擇了亞朵,給您提供優質貼心的服務是我們義不容辭的責任,讓您在陌生的城市也能感受到温暖,亞朵就是為在路上的旅客提供一個能夠放鬆休息的第四空間,希望您的每一次旅途都有亞朵相伴,為您的生活帶來意外的感動哦!
Guangdechengnuo
Executive 2-bed Room
Stayed in Jan 2025
Family
33 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel has very convenient transportation, with BRT and subway just around the corner. It is only 50 meters away from the subway. Everything in the new hotel is clean and smart, and the breakfast is rich and exquisite. The most noteworthy thing is that the handsome guy at the front desk was polite and efficient when checking in, and recommended the best products from the guest's perspective, which was very impressive.
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6/9
Response from Property: The happiest moment for a person is to find the right person, and the happiest moment for a journey is to find the right "nest". Duoer is determined to do the best, and you are our best appraisers. If you like it, come back often. I will let you see a more beautiful and better me next time! Duoer wishes you good health~
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
2 review
4.8/5
Amazing
Posted on Feb 10, 2025
Gold members showed that there was breakfast and room type upgrade but the front desk said no, later breakfast was given the room type still did not upgrade. The front desk business is a bit unfamiliar, it would be better to be a little more humane. In the morning, an alarm suddenly sounded asking everyone to evacuate, which resulted in a drill and later gave souvenirs when checking out.
The room is quite large, standard deep sleep pillow deep sleep mattress smart toilet fresh air system, etc. are excellent, worthy of being s. However, breakfast is a bit unsatisfactory with late-night congee, too few varieties, late-night supper says until 23:00 but 22:20 past has been all swept away...
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Response from Property: Dear, thank you for your comments on Duoer. It’s a pity that we didn’t get your full marks this time. We hope we can get your full marks next time. We will work hard to do better and better. We look forward to your visit next time to see a different Duoer.
Guest User
Executive Queen Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Facilities: Atour's bedding is really excellent. I feel that the quality control of this hotel is similar to that of Atour S.
Hygiene: The room is very clean
Environment: The environment is very good and not noisy at night
Service: Breakfast is rich, especially the late night porridge
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Response from Property: Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. Duoer strives to be the person who understands you the most. Your praise is warmer than the winter sun. Regardless of wind or rain, Duoer is always waiting for you. Remember to come back~
Guest User
Executive 2-bed Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This is a newly opened hotel with excellent ventilation and odor removal. You can stay here with confidence! The service is very considerate and the sanitary environment is first-class! Breakfast also features local specialities. Very close to the airport, with subway and bus stops just outside, making travel very convenient!
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Response from Property: Thinking about what you think and what you have, this is what Duoers have always believed in. Satisfaction is just the starting point. Surprise and touching are what we are looking for. Thank you for your evaluation. We will continue to work hard and keep it up. We look forward to your next stay. Waiting for you~
Hand Road
Superior Queen Room
Stayed in Jan 2025
Couples
13 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Excellent. Newly opened. Very cozy and clean. Large rooms. Very good gym. Good breakfast.
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Response from Property: When we meet again, I hope there will be light in your eyes, your dreams will come true, your actions will come true, and your smile will always be with you! May you be loved and lovely all your life! See you next time~
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
5 review
1.0/5
Posted on Feb 21, 2025
The cleaning lady knocked on the door several times at 11 o'clock in the morning. What was she doing? I wasn't staying there for just one day, so I just kept knocking when no one responded. Then the door opened directly after I swiped my card, and when it saw that it was locked from inside, it didn't open it again. The hotel should provide some training. Don't keep knocking on the door. If it doesn't open, just swipe the card.
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Response from Property: Dear guest, thank you for informing us of the problems you encountered during your stay. We are very sorry that we failed to meet your expectations. Please allow Duoer to express our sincerest apologies to you. The housekeeping department saw that you had placed an order for multiple days. After 11 o'clock, they thought you had left the room and wanted to clean the room for you. If you do not want to be disturbed, please inform the front desk or hang a do not disturb sign at the door. We apologize to you again.
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Other
25 review
1.0/5
Posted on Feb 2, 2025
The service at the front desk was really bad and unprofessional. We stayed for two nights in total. On the first night, there was no hot water in the room and the water temperature was very cold. I reported it to the front desk and they told me that the water heater was under maintenance and would be fixed by tomorrow night. The feedback was that the room was very cold and the heating could not be turned on. There was no solution and they didn't even send me a bed or quilt. The next night there was still a problem with the hot water. I waited from 11:30 pm until 1:00 am and they told me they were repairing it. I called the front desk again and they told me to wait another hour and take a shower at 2 am? ? At 11:30, I asked the front desk for more quilts, but they said they didn’t have any. Is it possible that such a big hotel doesn’t even have one quilt? When I checked out in the morning, the manager told me that there was a heater at the front desk, so I kept complaining about the cold room during my two nights stay, but they were unwilling to send me a heater. What did that mean? There is no solution to the problem, but only shirking of responsibility. Please improve the service level and attitude of the front desk staff. This is really too much
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Response from Property: Dear guest, please calm down. We are also very disappointed and sorry that we couldn't let you spend a pleasant experience day! We still have a lot of things that we haven't done well. I hope you can point out the shortcomings when you come next time. Your suggestion this time is very good. You pointed out the problems of Duoer's home. Duoer's home will definitely make improvements in time. Duoer needs you to give us the opportunity to improve and improve! I look forward to your visit to Duoer's home again and waiting for you!