4 Chome-1-15 Kyutaromachi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0056, JapanView Hotel Details
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Osaka Excel Hotel Tokyu Guest Reviews
4.6/5
Great
1120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1120)
Positive reviews(1096)
Reviews with photos/video(328)
Easy to get around(214)
Large rooms(175)
Close to metro(136)
Delicious breakfast(67)
Convenient for shopping(67)
Well designed(37)
Loved the view(32)
Nice bathtub(13)
Negative reviews(24)
J_8897
Superior Double Room
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 11, 2025
Amenities:
Love that the hotel tv was able to use Netflix/Youtube.
Location:
Walkable to dontoburi, approximately 10-15mins to the main area with shops along the way.
Located at Hommachi station, take exit 18 for lift access. Cross the road and walk straight you will reach the hotel after seeing Starbucks. The hotel lobby is located at 16th floor, downside is we have to change lift at 16th floor to hotel room. Otherwise, great location.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. In addition to the hotel, our hotel also houses restaurants and other complex facilities, and for security reasons, the elevators to the guest rooms are on separate bases. We apologize for any inconvenience this may cause, and we appreciate your understanding.
We will continue to strive to provide better service in the future. We look forward to your visit.
Osaka Excel Hotel Tokyu
Ke Love Tim
Superior Double Room
Stayed in Nov 2024
Family
28 review
4.2/5
Very Good
Posted on Dec 20, 2024
A great location to shopping and go to anywhere.
The room size also bigger than same grade hotel in Japan .
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. We will continue to strive to provide you with better service in the future. We look forward to seeing you again.
Osaka Excel Hotel Tokyu Front Desk
PeaceBeUponUs
Superior Double Room
Stayed in Nov 2024
Family
65 review
4.5/5
Great
Posted on Dec 21, 2024
We picked this hotel as we wanted to enjoy the Midosuji Iluminations are on the road where the hotel is.
Other than that, there is simply nothing.
No eateries just a konbini 200 metres away.
Along the road on the opposite sides are big boutique famous brands like Dior, Boss, can't recall the rest.
Rooms are nice btw. Lobby is on the upper floor. Most hotels along this block have lobbies not on the ground floor to avoid the super noisy disturbing motorbikes sounds during nighttime.
Far from city centre.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. We will continue to strive to provide you with better service in the future. We look forward to seeing you again.
Thank you for posting the photos.
Osaka Excel Hotel Tokyu Front Desk
Lyra
Superior Double Room
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Nov 16, 2024
Hotel is very accessible to Osaka Metro Line, Staff are nice and accommodating.
Very good with family traveling with small kids.
2 stations away from Namba :)
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. We will continue to strive to provide you with better service in the future. We look forward to seeing you again.
Osaka Excel Hotel Tokyu Front Desk
Guest User
Superior Twin Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Pretty nice hotel especially the bath room accessories like shampoo and body wash
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. We will continue to strive to provide you with better service in the future. We look forward to seeing you again.
Thank you for posting the photos.
Osaka Excel Hotel Tokyu Front Desk
Boon Huang
Superior Twin Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Enjoyed the 1-night stopover stay. Good location.
Response from Property: この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 フロント
Guest User
Superior Twin Room
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 16, 2024
Love the breakfast and staff are nice and always helpful. Hotel room is spacious. Location is close to Hommachi 御堂筋station, walking distance to Shinsaibashi 心斋桥shops. Will book again if we return to Osaka.
Response from Property: この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 フロント
Anonymous User
Superior Double Room
Stayed in Sep 2024
Couples
14 review
4.7/5
Amazing
Posted on Oct 16, 2024
Hotel was a stone throw away from Hommachi Station exit 13 (only stairs no lift) and was walking distance to Shinsaibashi and Dotonburi. Was located in a slightly quieter area away from the buzz and nearer to the office areas I believe. Definitely a great hotel to check out if you’re into the buzz but want a quieter area to rest. There’s also a dessert shop near the hotel that I didn’t get to try but saw a queue forming even at 8am so I guess it was popular. Will definitely revisit
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. The cafe shop "Hanaful" on the first floor is selling limited-time items and has seen long queues. We hope you will visit us again.
We will continue to strive to provide even better service in the future. We look forward to seeing you again. Thank you for posting your photos.
Osaka Excel Hotel Tokyu
Anonymous User
Superior Double Room
Stayed in Jul 2024
Family
14 review
4.2/5
Very Good
Posted on Aug 9, 2024
Overall a pleasant stay, rooms are clean and staffs are helpful! As it was located away from the shopping district, we enjoyed the peace in this neighbourhood. The only trade off was a longer walk from the train station to the hotel.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you had a relaxing time during your stay. We will continue to strive to provide you with better service in the future. We look forward to seeing you again. Osaka Excel Hotel Tokyu Front Desk
Emerge
Superior Twin Room
Stayed in Nov 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Highly recommend to stay
Response from Property: この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 フロント
Sylvi
Superior Twin Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 20, 2024
Very clean and nice amenities in the room. Service was friendly and efficient. Well located with Starbucks on ground floor and many convenience stores around. Walking distance to shinsaibashi - many restaurants and shopping areas.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you enjoyed your stay and that you enjoyed it. We will continue to strive to provide even better service in the future. We look forward to seeing you again. Osaka Excel Hotel Tokyu Front Desk
Guest User
Superior Twin Room
Stayed in Jun 2024
Couples
42 review
4.5/5
Great
Posted on Jul 17, 2024
Good service!! Big n clean hotel. The lobby is so big n bright also the front desk genki!! Next time come back Osaka will book again👍🏻
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We hope you enjoyed your stay and that you enjoyed it. We will continue to strive to provide even better service in the future. We look forward to seeing you again. Osaka Excel Hotel Tokyu Front Desk
Lee
Superior twin (extra bed)
Stayed in Dec 2024
Family
6 review
3.2/5
Posted on Jan 16, 2025
Nice hotel with modern room design. Staffs are nice and helpful.
Location is not near shopping center and department store.
Response from Property: この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 フロント
Nicoletteeeee
Superior Double Room
Stayed in May 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jul 13, 2024
It's a decent location, few mins walk from Hommachi Station, whereby it's between Osaka Jr stn (to travel elsewhere in Kansai area or so) and Shinsaibashi walking street (walking distance about 750m).
Cleanliness is good.
Staff are helpful too, as I did used luggage delivery services and they had placed my luggage in my room upon receiving it even before I did my check in.
Will be better if their window/door is more soundproof.
Response from Property: Thank you for staying at Osaka Excel Hotel Tokyu. We are very happy to receive many compliments during your stay. We also apologize for the inconvenience caused by the soundproofing outside. We will continue to strive to provide better service in the future. We look forward to seeing you again. Thank you for posting the photo of the bar. Osaka Excel Hotel Tokyu Front Desk
Stanley Sar
Superior Double Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Spacious hotel that is in a very good and accessible location, and the hotel is clean and new which i will definitely stay again the next time im here
Response from Property: この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。ご滞在中ごゆっくりお寛ぎ頂けましたでしょうか。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 フロント