Atour X Hotel, Xiamen SM Plaza District Government Reviews

Excellent service. Homely feeling. One regret is that there's a cigarette smell initially upon entering room, but was gone after leaving the doors and air-conditioning opened a while

The hotel's location is a bit off the busy area of Xiamen, but is peaceful and accessible by hail rides and bus. Staff is very friendly and helpful with your needs. Rooms are large and well heated during the cold winters. Highly recommended!

hotel new and clean

so far so good

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Facilities: There is a gym and a laundry room, and the soundproofing is OK. It is in a very quiet location. Environment: Relatively new, clean and tidy, and comfortable to live in Service: Very good, basically responsive, very satisfied, and very friendly. The ladies at the front desk are very gentle, meticulous, and thoughtful. The cleaning aunt is also very polite and neat. The overall experience is still good. It would be better if the room could prepare disposable face towels, bath towels, and toilet mats.

This hotel is great. We traveled to Xiamen with our family for four days and stayed in the family room of this hotel. The service was great and the hotel was very clean. There is a big square nearby for shopping.

The hotel was very thoughtful and prepared fruits. Due to an emergency, I was pleasantly surprised when I checked in. The hotel staff provided very heartwarming care and service. I would recommend this hotel to friends who come to Xiamen.

The room is still the usual standard of Atour, clean and simple, you don't have to ask for too much. It's just that the price has increased a bit during the Chinese New Year, usually 400 or 500 yuan, but now it's a thousand yuan.

I have always liked Atour. The transportation is quite convenient, there is a parking lot, it is close to the bus station, and the subway station is a little distance away. The service is also very good. The New Year atmosphere of the hotel is also good. There are free porridge and side dishes at night. The only thing is that the central air-conditioning in the duplex room is opened upstairs, so it is very hot upstairs and very cold downstairs... The only thing I am not satisfied with is that when the front desk opened the membership, they opened a WPS membership for me without asking my opinion, and I don’t need it. I hope it will be improved next time!

The room was very satisfactory, duplex, two large beds, spacious, clean and refreshing. The front desk lady enthusiastically introduced the taxi route. Except that it was a little far from the various attractions and needed to take a taxi, everything else was very satisfactory. When checking out, they also gave us warm mineral water and peace cakes! ! Good reviews! !

There is a huge parking lot in front of the hotel, which is easy to find and convenient, and is self-driving friendly. The staff are very friendly, enthusiastic and patient. The room is very large, with two floors, which is a layout that children like very much. The hotel is far from Dongdu Wharf, Zhongshan Road, etc., and there is no subway around. Everyone can choose according to their needs.

Very suitable for taking children out to play, there are many room types to choose from, free porridge is provided in the evening until 21:00-23:00, which is very considerate. There were problems with the intermediate equipment, and they were actively solved and handled.

The service is warm and thoughtful. There was an earthquake on the day we stayed. The staff carefully comforted us and patiently explained to us. The environment and service are very good, and the hygiene is good. I will come again next time. In addition, they will ask for customer feedback in time and make up for the shortcomings immediately, which is very good.