To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(111)
Positive reviews(11)
Reviews with photos/video(4)
Guest User
Deluxe Two Queen Room
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Jan 2, 2025
The room service is not good, the floor with coffee splash is not cleaned while the bath towels replaced.
The laundry is a headache, no coins available and I waited for 40 minutes but the person responsible for the coin exchange is nowhere, and finally the manager exchanged some coins for me somewhere else.
The location is good and easily go to to the old San Juan and airport, many restaurants nearby and gift store options.
Marie
Oceanfront Two Queen Room with Balcony
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Beautiful view and my 3 year old son enjoyed the water slide.
Iris
Oceanfront King Room with Balcony
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Beautiful place
Guest User
Deluxe Two Queen Room
Stayed in Jun 2022
Family
5 review
5.0/5
Outstanding
Posted on Jul 14, 2022
Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
Guest User
Mobility Accessible King Room with Bathtub and Balcony
Stayed in Mar 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 19, 2022
Great place
Great hotel
But not a best service
Guest User
Oceanfront King Room with Balcony
Stayed in Dec 2024
Family
22 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Yes, the scenery is great.
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Xiaopengyoumingtianbushangxue
Mobility Accessible King Room with Roll in Shower
Stayed in Feb 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 18, 2022
The scenery is really beautiful, the room is big, near Condado beach