Baina Hotel (Xiamen Airport Huli Avenue Branch Reviews

Response from Property: Dear, hmm! Sure enough, it’s a different review! Smile is really a magical thing, making people feel attached to it without any defense. Sometimes it’s sunny, sometimes it’s windy, sometimes it’s rainy, you can’t compete with the day and night, but you’re still thinking about the past. The scenery along the way is a good choice for you. Xiaobai is willing to accompany you to enjoy every scenery. The wind in summer allows imagination to change at will; the rain in summer clearly conveys love. A comment reply conveys my best wishes; a few words of greeting convey my care. Dear, I hope you come again, I will always be here!

Response from Property: 🌟免費升級房型🌟尊敬的賓客：您好！ 非常感謝您對我們酒店的好評！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，把品質和服務做得更好，在柏納酒店（廈門機場湖裡大道店）等候您的來臨！不見不散哦！ 祝： 笑口常開！

Response from Property: 🌟自助早餐🌟親，麼麼噠！果然是不一樣的點評！笑容真是一個神奇的東西，讓人毫不設防的心生眷戀。晴時有風陰時有雨，爭不過朝夕又念着過往，沿途的風景都是您不錯的選擇。小柏願意一直陪伴着您一起欣賞每一個風景。夏天的風，讓想象任意改變；夏天的雨，清清楚楚的進行着愛的傳遞。一條點評回覆語，傳我祝福意；幾句寒暄，寄我關懷情。親，盼君再來，我一直在！

Response from Property: Dear guest, hello! Thank you for your review. We apologize for not bringing you a good stay experience! First of all, we need to explain to you about your question. The four diamonds of our hotel are evaluated by the Ctrip platform based on the three indicators of diamond evaluation, namely "Historical Transaction Price", "Facility Richness" and "Consumer Recognition". However, since the hotel was renovated in 23 years, our main body is Xinmei Hotel Co., Ltd., and the predecessor of joining the Bona brand is Xinmei Hotel, so some of the hotel items are still marked with the previous logos, because some materials are still very new, so they are reserved. We are very sorry for this, and the hotel is also slowly updating and replacing them! Regarding the room hygiene issue you mentioned, we have fed back this situation to the housekeeping department and asked them to immediately conduct thorough cleaning and disinfection to ensure that all rooms can meet high standards of hygiene requirements. At the same time, we will also strengthen the supervision and inspection of room cleaning to prevent similar situations from happening again. We apologize for the poor breakfast environment. We have learned about your dissatisfaction with the tight breakfast seats and food quality, and conveyed this feedback to the catering department. We will take measures to optimize the breakfast seating arrangement and improve the variety and quality of breakfast food to meet the taste needs of different guests. We attach great importance to the opinions and suggestions of every guest. Your feedback is the driving force for our improvement and improvement. We sincerely invite you to visit our hotel again and give us the opportunity to provide you with better service. If you have any other questions or needs, please feel free to contact us. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again and wish you a happy life!

Response from Property: 🌟Free room upgrade🌟Companionship is not only the longest confession, but also the bravest choice. Thank you for your recognition of our front desk lady. We are so happy. The world is so big and the crowds are so surging. There are thousands of reasons to find excuses to leave. Xiaobai has always been here, never forgetting his original intention, working hard to become a better self every day, and never leaving. Xiaobai feels very honored to add a gorgeous rainbow to your journey~~!!

Response from Property: 🌟Buffet breakfast🌟Dear customer: Thank you very much for your praise! Muah! True understanding is a kind of mood, an appreciation, and a tacit understanding of the heart. Understanding is unintentional and silent. Xiaobai will redouble his efforts, just for you who understand! Bona Hotel (Xiamen Airport Huli Avenue Branch) is located at the junction of Huli Avenue and Huatai Road, close to Huli Metro Apartment and Huli Park Metro Station. It has a superior geographical location and convenient transportation. The sun in early summer is as warm as fire, and the sunshine is warm and bright; I will give you a cup of tea, looking forward to your early return; I will make an appointment with happiness to stop, embrace happiness and dance, and wish you happiness and happiness forever!

Response from Property: 🌟Buffet breakfast🌟Dear customer: Thank you very much for your praise! Muah! True understanding is a kind of mood, an appreciation, and a tacit understanding of the heart. Understanding is unintentional and silent. Xiaobai will redouble his efforts, just for you who understand! Bona Hotel (Xiamen Airport Huli Avenue Branch) is located at the junction of Huli Avenue and Huatai Road, close to Huli Metro Apartment and Huli Park Metro Station. It has a superior geographical location and convenient transportation. The sun in early summer is as warm as fire, and the sunshine is warm and bright; I will give you a cup of tea, looking forward to your early return; I will make an appointment with happiness to stop, embrace happiness and dance, and wish you happiness and happiness forever!

Response from Property: 🌟Free parking🌟Dear customer: Hello! Thank you for choosing Urbain Hotel and giving your affirmation. Xiaobai has gained a lot of happiness and touching, and will continue to work hard to improve service and management. Urbain Hotel (Xiamen Airport Huli Avenue Branch) is located at the junction of Huli Avenue and Huatai Road, with a superior geographical location and very convenient transportation. It is 410 meters away from Huli Park Metro Station-Exit 4, about 6 minutes walk; in the wind and rain, Xiaobai is waiting for you here: I wish you happiness every day! We look forward to meeting you again.

Response from Property: 🌟Free breakfast🌟Thank you for your hard work. You took the time out of your busy schedule to give us a review~ Thank you for your support and encouragement to the hotel. It makes Xiaobai more motivated. Hahaha, I hope to pass on this love and let love continue. It’s great to have you. You are especially welcome to stay next time. I wish you happy every day!

Response from Property: 🌟Free parking🌟Wow! Such a high evaluation, please allow me to be proud. The friends of Bona Hotel (Huli Bona Hotel Huli Avenue Branch) have been working hard to provide thoughtful and exquisite services. I believe that with your company, we will go more smoothly. Thank you for having you and look forward to your next stay!

Response from Property: 🌟Self-service tea🌟Hello, distinguished guest! Welcome to the Berna Hotel (Huli Berna Hotel Huli Avenue Branch). We are very glad that you have a pleasant stay. We are honored that our service has been highly recognized by you. We will continue to maintain this enthusiasm and sincere service for our guests. A comfortable, warm, elegant and quiet accommodation space is the lifestyle that we Berna people are committed to creating for you. We look forward to your visit again! I wish you a smooth work!

Response from Property: 🌟Relaxation Gym🌟Dearest friend, your praise is like a warm current that pushes us and ignites us. The Berna Hotel (Huli Berna Hotel Huli Avenue Branch) operates with the feelings of a homestay and the standards of a star hotel, so that every guest can feel at home. I hope to bring you unexpected warmth again!

Response from Property: Dear guest, hello! Thank you for your review. We apologize for not bringing you a good stay experience! First of all, we need to explain to you about your question. The four diamonds of our hotel are evaluated by the Ctrip platform based on the three indicators of diamond evaluation, namely "historical transaction price", "richness of facilities" and "consumer recognition". However, since the hotel was renovated in 23 years, our main body is Xinmei Hotel Co., Ltd., and the predecessor of joining the Bona brand is Xinmei Hotel, so some of the hotel items are still marked with the previous logos, because some materials are still very new, so they are retained. We are very sorry for this, and we have learned lessons and will report to the leaders. The hotel is also slowly updating and replacing it! Another thing is that you place an order with an English name. The staff will search for your reservation name on the system according to the ID card you present at the first time, so there may be some misunderstandings in the middle. It took one or two minutes to query. I am really sorry! Regarding the hot water problem, we did not receive any feedback that there was no hot water on the day you checked in, so this needs to be verified. And because you did not report any problems to us during the period from your check-in to your check-out, we did not answer the call when we called you the first time after you checked out early. We tried to contact you through the Ctrip platform many times, but the Ctrip staff could not contact you. The staff also told us that they sent you a message but received no response. We contacted you in the hope of listening to your suggestions. If you really feel that the hotel stay experience is not good or there is any problem, we will deal with it for you as soon as possible, because there must be a reason for leaving the hotel early. We have reported your comments to the leaders. If it is the hotel's responsibility, we will pay attention to it and correct it. Thank you for your suggestions. If there are any shortcomings, we will gradually improve them. I wish you a happy life.

Response from Property: Dear guests: Hello! Thank you very much for your review. I apologize for not bringing you a good experience this time. The hotel will be renovated in 2023. There are many deficiencies that we are slowly improving. We also appreciate your feedback. Your feedback is very helpful. We are very precious and hope you can accept our sincere apology. We have taken this opportunity to review the service standards and hygiene standards. We hope that you will choose our hotel again next time so that we can have the opportunity to provide you with high-level facilities and services. We look forward to your next visit and wish you a happy life!