Xi'an Xincheng District Hotels

The hotel location is perfect. Right next to a metro station and within walking distance of the Bell Tower, Drum Tower, Muslim Quarter and City Wall. The room was clean and comfortable. The only negative point I have for this hotel would be if you are a light sleeper you may want to request a room away from the main road at the front of the hotel, as the windows are not particularly sound proof and there is a busy road with associated noise if you are facing it. The staff were very friendly and helpful.

The Novotel Xian Bell Tower is a highly recommended choice for its prime location and comfortable accommodations. Our single-night stay was very pleasant, and we appreciated that the hotel offers complete and modern amenities for guests.Having access to a well-equipped gym and a free self-service laundry facility significantly enhanced the convenience of our visit. We want to specifically recognize Serena Zhao and Faye Mu for their warm welcome and exceptionally helpful assistance throughout our stay ☺️☺️☺️☺️☺️

Came with my dad but I wish I had brought all my friends and family so they could all experience this amazing accomodation!! Absolutely fantastic experience here, I could not recommend it more! This place is incredibly foreigner friendly with quite a few staff who can speak English and the amenities are beyond outstanding. Even for foreigners who know a fair bit of Chinese like me, it was so easy to talk to all the staff and I felt so at ease. Every picture I took made me think I was nestled in the forests of Japan. From the rooftop gardens, to the tea rooms, to the front communal space, and personal rooms, everything is curated to perfection and tech filled to the max! Expect vintage stereos, vinyl players and projectors at every communal area! All the staff are so friendly and create the welcoming community energy that tremendously enriches your experience in Xi’an. There is also a pub opposite the road for complimentary happy hours, communal hot pots and dumpling making on different nights! I cannot wait to recommend this hotel to everyone I know, and I am beyond excited to bring my family and friends back here!

I randomly picked a hotel on Ctrip and was pleasantly surprised. The front desk staff provided excellent service; they were very friendly, and check-in was exceptionally quick. The hotel lobby is also quite spacious. I was even given two complimentary breakfasts, and I noticed their comprehensive anti-fraud information. The staff also recommended local attractions, specifically Yongxingfang. I went there, had a great time, and the local snacks were delicious. Right next to the hotel, Zhongshan Gate offers access to the city wall, so I took the opportunity to explore it. Walking along it, I truly understood why it's celebrated as the largest and best-preserved ancient city wall existing today – it was incredibly impressive. With 18 picturesque city gates, it's definitely worth a visit. Later, feeling quite tired, I took a taxi back to the hotel using the business card the front desk had provided. Once back, I rested in my room. Upon check-in, I had also received two complimentary bottles of water. The room itself features a lovely Chinese-style decor, is very spacious and roomy, feeling not at all cramped. It appeared newly renovated and was spotlessly clean. The mattress was incredibly comfortable, which I truly appreciated. The next morning, I went to the fifth floor for breakfast. It was a Chinese buffet offering a variety of home-style dishes, which were quite good and delicious! The hotel's location is fantastic, being very close to the subway station, making getting around incredibly convenient. It's served by both Line 4 and Line 1. Line 4, in particular, gets you to popular attractions like Datang Everbright City, Big Wild Goose Pagoda, and Datang Furong Garden in just 5-6 stops. It's genuinely super convenient! Highly, highly recommended!

Not sure how they got the trip partner award but I have strong doubts - I paid more to stay at this hotel over many others on the same street and was sorely disappointed. Firstly, hotel is on 2 levels of a bigger building. The entrance looked extremely dodgy, especially when there’s no building light in the late night. The lift also takes forever to come. My biggest pain had to be the extremely thin walls!!! I could hear the family in the next room all night as well as the cleaner lady clearing her throat excessively in the early morning. I’m a light sleeper so I basically had an awful time for several nights. Charging port was not working well (i could not insert my adaptor and had to use the bathroom port). There was also no type c port which was terribly inconvenient since the main plug was already not working. Marketed that they have a minibar (one would assume a small fridge) but there wasn’t any - I couldn’t keep any of my food deliveries. There were daily cleaning services but air was dusty and you can probably see it. The only pro is the location which was close to the metro and attraction sites. Room was spacious with a smart toilet as well. You can deliver your courier packages to the reception but for food delivery it’s restricted to the first floor ******* lockers.

This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again.

Amazing hotel, superb value for money! Haven't seen anything within SEA that comes close to this pricing. Location is very close to the Bell Tower (＜10 min walk). Room was extremely spacious with very modern facilities, including a Japanese-style toilet and an Alexa-equivalent smart control device (requires knowledge of Mandarin to control and obviously has no access to Google, YouTube etc.). Cleanliness was top notch and service staff were very friendly & helpful. 24/7 concierge with a security guard. Only downside is that indoor smoking remains a big issue in Mainland China, although the hotel does it best to remind guests to not smoke in the rooms etc. There's also robot room delivery service which works great at all times of the day; just get the service staff to key in the hotel's mobile number for ******* deliveries.

Fantastic, I would definitely stay at this hotel again. Very clean, very pretty, and very carefully decorated. The room is very comfortable, the bed is perfect, with air conditioning and a smart toilet. They have taken great care with every detail, offering toiletries and even hair conditioner. We loved it. The breakfast was very well presented, but a little sparse (too much bread), the only thing that could be improved.

The hotel is well located. Near zhonglou metro and bus stop is right in front of hotel. The hotel staff 小王is very friendly and went the extra mile to accommodate my request. Hotel breakfast was good with some items changed every day. Coffee is good. Would stay here again when I next visit Xi An. Almost forgot to mention, I was given a fridge magnet upon checkout.

My first time in Xi'an. The hotel was great value. The staff were courteous, friendly and very efficient. The room was a nice size with a good size TV. Toiletries were good quality. Housekeeping efficient. Excellent cleanliness. Good storage. Breakfast was amazing and the staff and chefs should be commended on the huge choice of foods available and the professionalism and friendly demeanour of the staff. The position of the hotel is very good for access to all of the local and national attractions. Thank you to all that made our stay at Ramada Xi'an so happy and memorable.