Xi'an Lanbo Hotel (Xijing Hospital, Kangfu Road)

I booked a room on July 10th and was to check in on July 13th. They first asked my name and confirmed that I had booked a double bed room. Then they told me that the hotel would have a power outage at night and sent me to another small hotel. I was speechless because I was there for an exam and specifically filled in a place that was close. At that time, I was still thinking that I would understand the hotel, so I agreed to go to the place they arranged. After arriving at the arranged hotel, I gave feedback to the customer service of Qunar.com, and the customer service said that they would give me 20 yuan platform consumption credit. I agreed and hung up the phone when I was very busy. When I checked my phone in the afternoon, I found that their room price had increased on the 13th. On the afternoon of the 13th, my friend called the front desk and asked if there were any double beds available. The front desk clearly replied that there were double beds and we could check in immediately. I really don’t understand. They deceived consumers for a few dollars and gained sympathy. This kind of operation really opened my eyes. Moreover, the platform did not solve my problem very well after knowing my situation. If there is no good solution, I will just wait for the call from the Market Supervision Administration.

房間衞生很好服務也好

很不錯的啦