I am a customer who stays in the hotel again. I am very satisfied with this accommodation experience, especially the service of your concierge department makes me very surprised and satisfied. First of all, I would like to say that the parking lot is very large, just on Weiyang Road, which is convenient for parking and easy access. The hotel takes 10 minutes by subway to the Bell and Drum Tower in the city center, and 25 minutes to seamlessly connect to the high-speed rail station. The parking lot is equipped with hundreds of parking spaces and multiple charging piles. New energy vehicle owners and self-driving passengers can enjoy worry-free free parking. There are also charging piles. Although it is located on the main road, it is like an urban oasis. The parking lot is covered with green grass and flowers and trees. The room is soundproofed. It is an ideal choice for vacation and leisure in Xi'an. I am very satisfied with the accommodation experience, especially the service of your concierge department makes me very surprised and satisfied. When I checked in, the concierge ran up to salute and open the car door, and took the luggage for a very thoughtful reception, including taking my luggage to the room, introducing me to the hotel's various value-added services, breakfast, upper and lower midnight tea, a bowl of noodles late at night, and free parking. There are also national hand-pulled lamb on both sides of the hotel, a special delicacy of Huaiyang cuisine. And explained to me in detail the details that need to be paid attention to during the stay, which made me feel very considerate and at ease. Finally, thank you for your concierge who took the initiative to wash my car for free. I was really touched and felt the warmth of home. During my stay, the concierge patiently introduced the characteristics of the hotel and provided a lot of practical suggestions and help. For example, there is a 24-hour supermarket diagonally opposite, a nearby restaurant, and introduced a lot of food and entertainment activities, which made me really enjoy the charm of local culture and life. In short, I am very satisfied with the hotel's services and facilities. This is an unforgettable experience during my stay in the hotel. I hope that my records and sharing can make you more motivated to promote your work, and also encourage your team to continue to carry forward the fine traditions and provide customers with a more perfect service experience. I sincerely wish all your employees a happy life. I wish the Meihao Lizhi Hotel City Library Branch a prosperous business. Thank you!
Facilities: good
Hygiene: good
Environment: good
Service: good
First day car cleaning and washing service: very good
Happy afternoon tea: OK
Late night bowl of noodles: warm
Outstanding
6440 Reviews