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Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(2240)
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Negative reviews(30)
Stefan
1 King Standard
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Super location and swimming pool, also the food was nice and the gym.
Response from Property: Dear Guest, thank you for staying in HUALUXE Wuxi Taihu. We will work harder, to bring you a better experience. Thank you again for your support and wish you all the best.
Seba79Ingolstadt
1 King Premium
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Dec 4, 2022
Great hotel and service, clean rooms and especially in rainy weather the more reasons to enjoy the stay to the fullest. Extra wishes were made possible prompt and quickly. Highly recommend!
Response from Property: Dear Guest, thank you for staying in HUALUXE Wuxi Taihu. We thank you for your great supprot and recognition. We will work harder, to bring you a better experience. Thank you again for your support. We look forward to your visit to HUALUXE Wuxi Taihu again and wish you all the best.
Response from Property: 尊敬的賓客,您好,很高興看到您對此次的入住感到滿意。感謝您對酒店的喜愛,賓客的入住滿意度一直是我們追求的目標。再次感謝您的點評,熱切期待您的再次光臨!——無錫太湖華邑酒店總經理 Shirley Zhu
Dean
Standard Room
Stayed in Apr 2022
Couples
45 review
4.7/5
Amazing
Posted on Jul 8, 2022
Still building in the area, will be great in a few years. Not far from metro or major shopping malls. Good swimming pool!
Response from Property: Dear Guest, thank you for staying in HUALUXE Wuxi Taihu. We thank you for your great supprot and recognition about our service. We will work harder, to bring you a better experience. Thank you again for your support. We look forward to your visit to HUALUXE Wuxi Taihu again and wish you all the best.
Guest User
Standard Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Summer
Response from Property: 尊敬的賓客,您好,感謝您對Summer服務的認可。能為您帶來愉快的出行時光是我們的榮幸。再次感謝您的點評,熱切期待您的再次光臨!祝您生活愉快,萬事順心!——酒店總經理 Shirley Zhu
Guest User
1 King Premium
Stayed in Oct 2022
Couples
5 review
5.0/5
Outstanding
Posted on Jan 10, 2023
Overall decent service
Response from Property: Dear Guest, thank you for staying in HUALUXE Wuxi Taihu. We thank you for your great supprot and recognition. We will work harder, to bring you a better experience. Thank you again for your support. We look forward to your visit to HUALUXE Wuxi Taihu again and wish you all the best.
Liuliliuli
Standard Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 2, 2025
As soon as you enter the lobby, you will feel refreshed. Unlike a hotel that has been open for seven or eight years, the front desk lady is very enthusiastic in reception. When she sees children, she considerately gives them gifts.
The room is quite spacious. As the hotel has been open for a long time, the facilities are not intelligent. Fortunately, the maintenance is OK and it is relatively clean. The only drawback is that the TV signal cannot be connected after a while. The staff quickly solves it. The air conditioner does not cool, and a solution can be quickly provided.
Some things are not perfect, but everything wins in the service attitude. Give it a good review!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at HUALUXE Wuxi Taihu. I am glad to see your love for the hotel and your recognition of the service provided by your colleagues. Thank you again for your review and we look forward to seeing you again. I wish you a happy life and a happy family! ——Shirley Zhu, General Manager of the hotel
Guest User
2 Double Premium High Floor Lounge Access
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
During the Spring Festival, my friends went on a group trip and chose Wuxi this year. The Spring Festival Gala venue, Nanchang Street, and Huishan Ancient Town were so crowded that everyone was scared. In the end, I decisively gave up Yuantouzhu. It happened to rain one day, so I really soaked in the hotel completely, and it was not a waste. I could experience the hotel's afternoon tea and executive courtesy enough. Everyone was very satisfied with the hotel I booked, and the experience was great! 3 days and 2 nights during the Spring Festival of 1598, the executive room included two breakfasts, two days of executive lounge afternoon tea, and dinner. The price-performance ratio was too good!
Facilities: The hotel is located at the subway entrance. It is inconvenient to park in the Spring Festival scenic area. We chose to travel by subway, which was only one yuan. I like the Wuxi government 👍🏻 It is about 10 kilometers away from Huishan, Nanchang Street, and Yuantouzhu scenic spots, which is quite convenient. There is a Coast City Shopping Center 1 kilometer away, which is convenient for dining. The hotel room is large, with a bathtub, twin bed room, and beds can be put together, which is very friendly to our two-child family. Executive room 36, high floor, but next to it are high-rise buildings, don't expect the view😂
Hygiene: The room was cleaned very clean, we are very satisfied with the whole room! The gym is on the 41st floor, with a wide view, and the swimming pool is cold and there are few people, but there are two small pools for dolls to play next to it, the water temperature is quite high, and the dolls are having fun!
Service: Regardless of the front desk, breakfast, executive lounge, the service of this hotel, I think it is still attentive, every staff member is very enthusiastic! Breakfast is very rich, there are Wuxi Xiaolong that dolls like, and the quality of bread and fruit is also very good👍🏻The executive lounge started at more than 2 o'clock in the afternoon. On a rainy day, we sat in the conference room to chat, drink coffee☕, and have afternoon tea. It was very pleasant to spend two pleasant afternoons. Dinner started at 5:30, with noodles, fried rice, vegetables, chicken nuggets, etc., and we were full. Thank you very much for the hotel, breakfast, and executive lounge for giving us dolls free treatment! On the third day of the Chinese New Year, it was Xiaobao's birthday at home, and the hotel sent a cute little cake🧁! Perhaps the only regret is that there is no children's playground here😂
This trip was very pleasant, and I will check in again if I have the chance!
Original TextTranslated by Google
6/12
Response from Property: 尊敬的賓客,您好,感謝您下榻無錫太湖華邑酒店。很高興看到您如此詳細的點評,以及對同事們服務的認可。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。再次感謝您的點評,期待您的再次光臨。祝您生活愉快,闔家幸福!——酒店總經理 Shirley Zhu
鼻風邪
2 Double Standard
Stayed in Jan 2025
Business travelers
11 review
4.2/5
Very Good
Posted on Feb 19, 2025
30 minutes by taxi from Wuxi Airport.
The bathtub is clean, but the shower room is a little dated. I'm glad to have the tea amenity.
They don't speak much English, but you can get by with a translation app.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at HUALUXE Wuxi Taihu. We are glad that you have recognized our hotel. Bringing a better stay experience to every guest is our goal. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to seeing you again. I wish you a happy life and a happy family! ——Shirley Zhu, General Manager of the hotel
Guche1958
1 King Standard
Stayed in Jan 2025
Other
58 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel has a good environment, complete facilities, clean and tidy, large rooms, and is close to the subway station. The service is standardized and orderly, and the service attitude in the lobby and restaurant is very good. In particular, the quality of the dishes in the restaurant is superb and delicious...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at HUALUXE Wuxi Taihu. We are glad that the hotel has been recognized by you. We will continue to maintain our enthusiasm and hope to bring you a better experience next time you stay. Thank you again for your review and we look forward to seeing you again. I wish you a happy life and a happy family! ——Shirley Zhu, General Manager of the hotel
Hanyunbingfeng
2 Double Standard
Stayed in Jan 2025
Other
3 review
4.0/5
Very Good
Posted on Feb 5, 2025
The location is farther from the city than expected. The room style is classical Chinese. The breakfast is pretty good, but the layout of the chair box restaurant is not satisfactory. It is very close to Coast City and you can walk to the surrounding parks.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at HUALUXE Wuxi Taihu. Surrounding the hotel are large-scale commercial complexes such as Coast City and Bafanghui, as well as scenic spots such as Xuntang Ancient Town and Gonghu Bay Wetland Park. I hope that next time you come, you can better experience the surrounding check-in spots. Thank you again for your review and we look forward to seeing you again. I wish you a happy life! ——Shirley Zhu, General Manager of the hotel
Anonymous User
1 King Premium
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
We stayed in the upgraded room at night. The 60-square-meter deluxe room was super large and elegant. The front desk staff, Aria, was gentle and provided children with toothbrushes, toothpaste, etc. Surprisingly, the hotel provided disposable bathtub bags, which made the bath 🛀 clean and comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您下榻無錫太湖華邑酒店。很高興聽到你對酒店的喜愛,以及對aria服務的認可,為每一位客人帶來更好的入住體驗,是我們堅持努力的目標,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。再次感謝您的點評,期待您的再次光臨。祝您生活愉快,闔家幸福!——酒店總經理 Shirley Zhu
Guest User
1 King Premium High Floor Lounge Access
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
First of all, Aria, the front desk, was very nice when we entered the door. Seeing that we had children, she immediately gave us a lucky bag. The executive room was very large and the bathtub was very comfortable. The executive courtesy service staff was also very nice and there were many types of wine. The area around the hotel was very quiet and not far from various attractions. In short, the hotel was great in all aspects and highly recommended∽
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您下榻無錫太湖華邑酒店,很高興看到您對Aria服務的認可。酒店周邊有海岸城、八方滙等大型綜合體商業街區,亦有巡堂古鎮、貢湖灣濕地公園等景區,希望下一次來能讓你更好的體驗周邊打卡好去處。再次感謝您的點評,期待您的再次光臨。祝您生活愉快!——酒店總經理 Shirley Zhu
Guest User
2 Double Standard
Stayed in Dec 2024
Family
20 review
2.2/5
Posted on Feb 1, 2025
The worst InterContinental hotel I've ever stayed in. It's a showpiece with a Chinese style theme, but it's only for show and the facilities are very bad. The faucet base in the room is 360 degrees rotating, the gap is very dirty, the plug board and mirror are crooked, the window is two colors, the decoration and sanitary details are all bad. The water temperature of the shower is very cold. If I wasn't too tired from playing, I would really like to complain on the spot. The food is so-so, I tried both breakfast and dinner.
This should be the first bad review on Ctrip in the past ten years. There are many good hotels that can be booked at this price in Wuxi. Don't think about booking this one.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,首先非常感謝您選擇無錫太湖華邑酒店,其次非常抱歉給您帶來不愉快的入住體驗。關於您提到的服務過程中遇到的問題,已反饋至相關部門,會進一步落實調查並解決。我們萬分榮幸能為您服務,感謝您的理解和支持。您有任何問題可以致電酒店賓客服務中心,一定儘量為您解決。歡迎您再次光臨,祝您生活愉快!——酒店總經理 Shirley Zhu
Guest User
1 King Standard
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 30, 2025
This year, three families went to Hualuxe to celebrate the Chinese New Year together. It was the first time that I didn’t celebrate the Chinese New Year at home. There was a lion dance activity in the hotel on the morning of the first day of the new year. When checking in, the beautiful girl at the front desk introduced the activities for the next day. She also gave the children a red blessing bag, put it on them personally, and said auspicious words such as "full of blessings and peace". The children were so happy that they said in the room that they would come to Hualuxe to celebrate the Chinese New Year next year. By the way, the lion is so cute and pink, I love it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您下榻無錫太湖華邑酒店。很高興酒店得到了您的認可,我們會繼續保持熱忱,希望下次入住時能給您帶來更好的體驗。再次感謝您的點評,期待您的再次光臨。祝您生活愉快,闔家幸福!——酒店總經理 Shirley Zhu