Vienna International Hotel (Wuxi Huishan Yanqiao Metro Station) Reviews
Vienna International Hotel (Wuxi Huishan Yanqiao Metro Station)
No. 22, Mengxiangcheng Commercial Street, Intersection of Zhenghe Avenue and Zhihui Road, Huishan District, Wuxi, Jiangsu, 214171, ChinaView Hotel Details
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Vienna International Hotel (Wuxi Huishan Yanqiao Metro Station) Guest Reviews
4.8/5
Excellent
1361 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1361)
Positive reviews(1344)
Reviews with photos/video(60)
Friendly front desk staff(105)
Classy environment(84)
Large rooms(53)
Delicious breakfast(40)
Perfect for business trips(29)
Convenient parking(23)
Close to metro(14)
Stayed multiple times(7)
Negative reviews(17)
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
First of all the location is convenient location for my business visit also the service, facilities and food was up to my expectations.
Response from Property: Your praise makes us full of motivation, thank you for your support, welcome to come again!
Puxiaohua
Standard Double Room
Stayed in Apr 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Have options of restaurants and convenience store nearby.
Response from Property: 親,感謝您的入住並分享您的入住感受,酒店盡心盡力服務好每一位顧客,讓更多的顧客瞭解我們,認可我們,期待您的再次光臨!
Rossi
Standard Double Room
Stayed in Nov 2023
Business travelers
53 review
3.2/5
Posted on Dec 15, 2023
Decent hotel, convenient for Business in the area
Good service.
Response from Property: 所有的喜悦源於您的滿意,感恩有您的選擇,期待與您的再次邂逅,小維祝您生活愉快,天天開心!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Business travelers
5 review
4.5/5
Great
Posted on May 27, 2024
Funtastic stay
Response from Property: 賞一季春花,珍惜每份相遇,旅途匆匆,放逐心情,還靈魂一份自由,讓生命一路歡聲笑語,春風十里不如您的一句讚美,非常榮幸能得到您的肯定,我們會繼續努力,希望您常回家看看
JIE®
Standard Double Room
Stayed in Nov 2023
Travel with friends
55 review
2.2/5
Posted on Feb 2, 2024
The hotel is too old and the front desk service awareness is not high. I probably won’t choose it again!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you during your stay. Xiaowei will actively improve upon your feedback. Happy new year!
JOSNzhen
Executive Double Room
Stayed in Feb 2023
Business travelers
114 review
4.2/5
Very Good
Posted on Mar 26, 2023
The price is very affordable and cost-effective. I booked an executive room, which was clean and tidy. The disadvantage is that there is no free drink in the executive room, and there is no option to include breakfast on the Internet. It is recommended to increase it for reimbursement.
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Response from Property: 尊敬的貴賓,很抱歉給您帶來不好的感受,咱家房間是不配備飲料贈送的哦、非常抱歉。早餐也可以在前台購買哦,期待您的再次入住體驗。祝生活愉快!
Guest User
Executive Double Room
Stayed in Aug 2023
Business travelers
21 review
2.5/5
Posted on Sep 15, 2023
This hotel provides breakfast, and you need to provide a breakfast ticket and sign a book to enter. What's weird is that the aunt is completely watching people order the dishes. During my meal, some guests didn't need to provide breakfast tickets, and some asked for tickets without signing. I hope the training can be strengthened.
Original TextTranslated by Google
Response from Property: Dear Mr. Zhang, thank you for taking the time to review Wuxi Huishan Yanqiao Metro Station Branch. Providing you with the best quality stay experience is the hotel's greatest pursuit! Regarding the issue of breakfast coupons, the hotel has verified it clearly. The front desk has printed the meal coupons for you when checking in. You do need to bring meal coupons to eat in the breakfast room. Guests who do not bring meal coupons need to check whether the room includes breakfast. If guests who include breakfast do not bring meal coupons, they need to sign for breakfast. Guests who do not include breakfast need to purchase breakfast coupons at the front desk or restaurant. After verification, it is found that the meal coupon you gave to the aunt is actually a room card sticker. All aunts will let you Signed, as for what you said, 'Some guests do not need to provide meal coupons. They are long-term customers of the hotel and have already given all the meal coupons to the aunt at once. I hope you can understand. We look forward to your next visit again!
Anonymous User
Standard Double Room
Stayed in Feb 2023
Business travelers
23 review
4.7/5
Amazing
Posted on Mar 21, 2023
The hotel is located in a newly developed business district. Perhaps due to the impact of the epidemic, some shops have not opened. It's only a ten-minute walk from the subway station, and you can go directly to Wuxi Station; the hotel is more cost-effective.
Original TextTranslated by Google
Response from Property: In the vast sea of people, it is a kind of fate to meet and meet you. With your encouragement, we will do better. Thank you for your satisfaction and look forward to meeting you again
Guest User
Deluxe Family Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
The environment is very good and clean. I commend the lady at the front desk by name. She is enthusiastic, patient, and cost-effective. I recommend it to friends who drive by themselves
Original TextTranslated by Google
Response from Property: We always hope that guests can feel the warmth and comfort of Xiaowei from the moment they step into the hotel. I am very happy to get your evaluation. A good mood starts from staying in our hotel. We are happy to bring you satisfaction. We will work harder and sincerely look forward to your coming again. We will continue to provide the best service and quality to give back to the best you , May Xiaowei always have your company on the road ahead!
Guest User
Stayed in Apr 2022
Business travelers
8 review
2.5/5
Posted on May 16, 2022
I went to a restaurant to pack takeout, but the restaurant did not want to refund my money for breakfast. The bathroom was not clean, and there was no shower gel, only shampoo and conditioner. This hotel is really a scam, and the service attitude is particularly bad. It is recommended not to enter this hotel. Hotel Accommodation,
Original TextTranslated by Google
Response from Property: Dear Mr. CHEN: Hello! We are very sorry for not being able to provide you with satisfactory service. The person in charge of the hotel has fully understood your check-in situation and has verified the situations you have raised. If you go to the restaurant to eat in the morning and then pack up, you may be reminded to dine in at the buffet; you are currently For the standard double room we stayed in, we used two-in-one toiletries. There is no individually packaged shower gel. We will upgrade to individually packaged toiletries in the near future; we are doing laundry and cleaning for you. When you went out to buy beer and other goods, you did not mention any issues about service and hygiene. Finally, when you checked out, you asked us to take a taxi to a hotel in Wuxi that you left behind. We also followed your request. In the end, we failed to obtain your approval. We sincerely apologize for this and wish you smooth work and a happy life. Thank you!
Response from Property: 【免費停車】【自助洗衣】我們一直希望客人從步入酒店的那一刻起,就能感受到小維的温馨和舒適,很開心能得到您的評價,您的評價證明了小維沒有給您帶來失望。美好的心情從住我們酒店開始哦,能夠給您帶來滿意,我們心中歡喜,並將更加努力,真誠期待您的再次到來,我們將一直延續最好的服務及品質,回饋給最好的您,願小維前行的道路上一直有您的陪伴
Guest User
Standard Double Room
Stayed in Feb 2025
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 3, 2025
乾淨衞生,交通方便,離地鐵站很近,前台美女還送了水果。
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Response from Property: 【近地鐵堰橋站】【自助茶飲】尊敬的賓客您好!感謝您的入住並在百忙中抽出時間對我們進行點評,服務好每一位顧客是我們一致的追求,我們會認真做好每個細節,入住期間有任何問題都可撥0致電前台,小維會及時幫您處理,希望讓您更加滿意,期待您的下次光臨!祝您生活愉快!
Guest User
Standard Double Room
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 25, 2025
房間入住非常滿意 前台服務態度很熱情 入住還送了水果 滿意
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Response from Property: 【入住歡迎水果】【免費停車】尊敬的賓客,您好!非常感謝您對我們服務的滿意,並給予五星好評,我們會繼續努力,服務好每一位顧客。祝您生活愉快闔家歡樂!期待您的再次光臨
Guest User
Deluxe room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 19, 2025
酒店很新,房間很乾凈,非常滿意的一次入住
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Response from Property: 【入住歡迎水果】【免費停車】尊敬的賓客,您好!非常感謝您對我們服務的滿意,並給予五星好評,我們會繼續努力,服務好每一位顧客。祝您生活愉快闔家歡樂!期待您的再次光臨
Response from Property: 【自助健身房】【免費停車】不管前方的路有多苦,衹要走的方向正確,不管多麼崎嶇不平,都比站在原地更接近幸福。我們一直在追求幸福的路上,從未停歇,您的5分好評就是照亮我們的燈塔,我們需繼續加油。酒店地處惠山經濟開發區,毗鄰地鐵1號線堰橋站、惠山萬達、惠山古鎮、交通非常便利 期待您的再次相約哦。