Garden Holiday Hotel (Guilin Liangjiang Sihu University of Technology) Guest Reviews
4.5/5
Good
598 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(598)
Positive reviews(583)
Reviews with photos/video(113)
Friendly front desk staff(57)
Large rooms(53)
Classy environment(42)
Convenient parking(42)
Quiet & comfortable(31)
Close to scenic area(17)
Strange smell in room(5)
Negative reviews(15)
Guest User
Elegant Standard Room
Stayed in May 2024
Other
1 review
3.2/5
Posted on Jun 29, 2024
The room I booked was not well soundproofed and the curtains were very bright. I was woken up by the light in the morning. Someone knocked on the door several times during my nap (I found the wrong room😡😡). The toilet was not clean. It was not a very satisfactory stay. .
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. We are very sorry to have brought you an uncomfortable stay experience. We will strengthen hygiene details and supervision and management.
Guest User
Elegant Standard Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is spacious, fully equipped with facilities, hygienic and clean, and the service attitude is very good. I will stay here again next time I go to Guilin!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的入住與好評!酒店地處市中心繁華地帶,毗鄰桂林市景區-七星景區,與理工大學一牆之隔,鳥語花香,書墨瀰漫,環境清幽靜謐。距歷史文化古城-東西巷、購物美食中心-正陽步行街、兩江四湖等景區僅5分鐘車程;約20分鐘可至桂林南北高鐵站;約50分鐘可至桂林國際兩江國際機場,交通十分便利。入則寧靜、出則繁華。 酒店客房以“時尚、智能、清新”為整體設計理念,設定乾濕分離的洗浴設施和精緻衞浴用品,配備大型停車場,新能源充電樁、自助洗衣房、健身房、24小時管家式服務,儘可能滿足您出行所需。
Anonymous User
Elegant Queen Room
Stayed in Jul 2023
Business travelers
70 review
1.5/5
Posted on Aug 23, 2023
I booked a double room, and before checking in, I called the front desk to ask if I would accept a "twin room with a better view", which was accepted in good faith. As a result, I was given an old twin room on the 6th floor. The room facilities were very old and the sound insulation was also very poor. Stayed for two days without knowing it. Checking out today, I found out that the double bed room I originally booked was renovated. The so-called "upgraded" twin room was for the purpose of receiving tour groups. They tricked me into an old room that had not been renovated. It was actually a downgrade.
There is a problem with the integrity of hotel operations!
Another note: The hotel is far away from the urban area, and the surrounding traffic order is poor. After zooming in 1.5 times through the mobile phone lens, the "landscape" is as follows.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guilin Garden Holiday Hotel and for leaving us a review. We are very honored. The hotel is strategically located, only a few minutes' walk from the Qixing Scenic Area, and adjacent to the Guilin University of Technology. It is surrounded by convenient transportation, entertainment, and snacks. The hotel has complete supporting facilities for guests, including a free gym, free self-service laundry room, free parking lot, free high-speed WIFI; it also has a self-service Chinese restaurant. Adhering to the attentive service and ultimate service concept, it is our unremitting goal to create a comfortable and hygienic living environment for guests from all over the world. We welcome your next visit
Guest User
Smart Room (Double Bed)
Stayed in Sep 2023
Business travelers
4 review
1.0/5
Posted on Oct 6, 2023
The first room I checked into had a broken socket and a smell. I went downstairs and changed rooms. I changed to a room with a broken socket. It was a smelly room. It was very noisy at night. The air conditioner was noisy. I could clearly hear the sound of driving outside.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for staying at our hotel. The newly renovated smart double room you are staying in has been inspected and cleared by us before you check in. We also consulted the front desk and checked the videos over the past few days. There was no request to change rooms as you described, so I hope you can accurately describe the stay experience and give an objective evaluation. Don't post incorrect descriptions because prices are too high during National Day. Thank you again for staying with us.
Guest User
Family-friendly Family Room
Stayed in May 2024
Family
19 review
4.5/5
Great
Posted on Jun 10, 2024
Hotel service is very good, food is bad
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇花園假日酒店,並花費寶貴時間與精力給我們留下了好評!感謝您對花園假日的信任和喜歡,偶然的機會讓您選擇了我們,欣喜於沒有讓您失望。酒店地處市中心繁華地帶,離七星景區,兩江四湖,文化古城東西巷等衹需要5分鐘,與理工大學一牆之隔。酒店客房清新舒適,配備大型停車場,新能源充電樁、自助洗衣房、健身房、24小時管家式服務,儘可能滿足您出行所需。尤其是精心佈置的親子家庭房,致力於打造適宜商務出行和全家出遊的綜合型高檔酒店。再次感謝您的好評,期待您下次出行繼續選擇我們。
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
3 review
3.0/5
Posted on Jun 1, 2024
Average environment, outdated facilities
Original TextTranslated by Google
Response from Property: Dear guests, we regret that we were not able to bring you the best accommodation experience. The entire hotel was newly renovated in the past two years. The elegant rooms are very popular with many customers due to their favorable price and high cost performance. For example, you are satisfied with the facilities in the room. If you have higher requirements for equipment, you can try our deluxe room type~ Thousands of rivers and mountains are always the same, can you give me a perfect score? There is true love in the world, and giving a perfect score is also love! Thank you for your review and wish you a happy life!
Guest User
Family-friendly Family Room
Stayed in Jul 2023
Family
1 review
2.0/5
Posted on Aug 13, 2023
On the first night we checked in, we found a lot of hair on the bed. We then complained to the front desk. The front desk replied that the cleaning staff was off work. We had no choice but to ask the security guard to bring quilts and sheets. We put them on ourselves and changed them all to clean ones the next day. However, there was no explanation for the problem on the first day. It was obvious that the sheets and quilt covers were not changed. I will not stay in this hotel again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guilin Garden Holiday Hotel and giving us a satisfactory review. We are very honored. The hotel is strategically located, only a few minutes' walk from the Qixing Scenic Area, and adjacent to the Guilin University of Technology. It is surrounded by convenient transportation, entertainment, and snacks. The hotel has complete supporting facilities for guests, including a free gym, free self-service laundry room, free parking lot, free high-speed WIFI; it also has a self-service Chinese restaurant. Adhering to the attentive service and ultimate service concept, it is our unremitting goal to create a comfortable and hygienic living environment for guests from all over the world. We welcome your next visit
Guest User
Deluxe Triple Room
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Aug 5, 2023
The front desk service is very poor. I don’t want to say a word more.
Original TextTranslated by Google
Response from Property: [Service] The leaders above me reported the relevant issues, and we also imposed corresponding penalties and overall punishment. I'm very sorry for the inconvenience caused to you. Thank you very much for choosing to stay at Guilin Garden Holiday Hotel and leaving us a review. We are honored. The hotel is strategically located, only a few minutes' walk from the Qixing Scenic Area, and adjacent to the Guilin University of Technology. It is surrounded by convenient transportation, entertainment, and snacks. The hotel has complete supporting facilities for guests, including a free gym, free self-service laundry room, free parking lot, free high-speed WIFI; it also has a self-service Chinese restaurant. Adhering to the attentive service and ultimate service concept, it is our unremitting goal to create a comfortable and hygienic living environment for guests from all over the world. We welcome your next visit
Anonymous User
Elegant Standard Room
Stayed in Apr 2024
Travel with friends
17 review
3.0/5
Posted on May 21, 2024
It should be renovated
Original TextTranslated by Google
Response from Property: Dear guests, our hotel is newly renovated in 2020. The lobby and rooms have been decorated and upgraded. We hope to give you a better experience. Please forgive me if there are any shortcomings. I wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2022
Travel with friends
4 review
1.0/5
Posted on Mar 16, 2022
It was so hot that there was no air conditioning, the slippers had a peculiar smell, the table was too short, and the hotel front desk phone number on the table was empty.
Original TextTranslated by Google
Response from Property: We are very sorry to have brought you a bad experience. Due to the large temperature changes between day and night recently, the hotel's central air conditioner is operating normally, and it is difficult to switch the air conditioner for a while. In addition, the hotel is equipped with disposable slippers and special non-slip slippers. Yes, the non-slip slippers may have a rubber smell because they are newly purchased. The hotel was newly renovated in 2021 and has complete supporting facilities. It has a free gym, free self-service laundry room, free parking lot, and free high-speed WIFI; adhering to attentive service , the ultimate service concept, creating a comfortable and hygienic living environment for guests from all over the world is our unremitting goal. We welcome your next visit!
Response from Property: 尊敬的賓客您好,感謝您對酒店的肯定與認可!非常抱歉給您帶來了的不太舒適的入住體驗。酒店離東西巷和市中心的車程5-8分鐘(時長跟堵車與否有關係),至於房卡按金的事,因為現在入住沒有收取按金而房卡經常有遺失的情況,所以收取按金,我們十分重視每一位客人的入住感受!再次感謝,祝您生活愉快!蛇年大吉!
Kuailedexiaochihuo__
Delightful Twin Room With Air Purifier And Excellent Natural Light
Response from Property: 尊敬的賓客,感謝您選擇花園假日酒店,並花費寶貴時間與精力給我們留下了好評!感謝您對花園假日的信任和喜歡,偶然的機會讓您選擇了我們,欣喜於沒有讓您失望。酒店地處市中心繁華地帶,離七星景區,兩江四湖,文化古城東西巷等衹需要5分鐘,與理工大學一牆之隔。酒店客房清新舒適,配備大型停車場,新能源充電樁、自助洗衣房、健身房、24小時管家式服務,儘可能滿足您出行所需。尤其是精心佈置的親子家庭房,致力於打造適宜商務出行和全家出遊的綜合型高檔酒店。再次感謝您的好評,期待您下次出行繼續選擇我們。
Response from Property: 尊敬的賓客您好,感謝您對酒店的肯定與認可!非常抱歉給您帶來了的不太舒適的入住體驗。我們桂林這邊的酒店基本都接旅遊團隊,下次我們會提醒晚到的客人注意一下別影響客人休息,我們十分重視每一位客人的入住感受!衞生方面也會加強。再次感謝,祝您生活愉快!期待下次光臨!
Response from Property: 尊敬的賓客您好,非常感謝您的入住與好評!酒店地處市中心繁華地帶,毗鄰桂林市景區-七星景區,與理工大學一牆之隔,鳥語花香,書墨瀰漫,環境清幽靜謐。距歷史文化古城-東西巷、購物美食中心-正陽步行街、兩江四湖等景區僅5分鐘車程;約20分鐘可至桂林南北高鐵站;約50分鐘可至桂林國際兩江國際機場,交通十分便利。入則寧靜、出則繁華。 酒店客房以“時尚、智能、清新”為整體設計理念,設定乾濕分離的洗浴設施和精緻衞浴用品,配備大型停車場,新能源充電樁、自助洗衣房、健身房、24小時管家式服務,儘可能滿足您出行所需。
Guest User
Delightful Twin Room With Air Purifier And Excellent Natural Light
Response from Property: 看到客官簡約不簡單的好評真的很激動呢!感謝如此認可我們的服務!花園假日力求為每位客官提供貼心細緻的服務,給每位客人帶去超值的入住體驗!酒店地處市中心區域,雖然不在主幹道,擁有寬敞的大堂和大型停車場以及新能源充電樁,非常方便大氣,又臨近4A七星景區,毗鄰桂林理工大學,校園氣息濃厚,特色小吃也多。客房十分寬敞,採光優秀,裝修簡約現代,我們將懷揣您的這份信任,不斷進取,隨時恭迎小主下次光臨入住。我們酒店就是您在桂林的家,常回家看看!再次感謝您的五星好評,祝您新的一年工作順利、心想事成!