Xingtai Blue Horizon Grand Holiday Hotel

Xingtai Blue Horizon Grand Holiday Hotel Reviews

Xingtai Blue Horizon Grand Holiday Hotel

Opposite to Wuhai Science and Technology Museum, West Part of Xuefu Road, Haibowan District, Wuhai, Inner Mongolia, 016000, ChinaView Hotel Details
Xingtai Blue Horizon Grand Holiday Hotel
Xingtai Blue Horizon Grand Holiday HotelXingtai Blue Horizon Grand Holiday HotelXingtai Blue Horizon Grand Holiday Hotel
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Xingtai Blue Horizon Grand Holiday Hotel Guest Reviews

4.7/5
Outstanding
1169 review
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1169)
Positive reviews(1117)
Reviews with photos/video(343)
Classy environment(187)
Delicious breakfast(173)
Large rooms(126)
Friendly front desk staff(102)
Delicious buffet(51)
Secluded lake view(22)
Luxurious(15)
Tasty restaurant(13)
Negative reviews(52)
XDZ
Deluxe Single Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
This is a nice hotel in every aspect. I will come back stay here when visiting Wuhai next time.
Response from Property: Dear Guest：Thank you very much for your kind words.We will continue to strive to create a more comfortable stay experience for our guests.We forward to your next visit！Best regards！
VJ1010
Deluxe Single Room
Stayed in Nov 2023
Business travelers
38 review
4.2/5
Very Good
Posted on Dec 23, 2023
It was a good stay service is excellent food was not that great .
Response from Property: Hello, Dear Guest! We are honored by your recognition of our service and we will try our best to improve the taste of the dishes. We hope to give you a good experience next time and look forward to your coming again!
Guest User
Themed Family Friendly Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is in a great location by Wuhai Lake, and you can see the sunset over Wuhai Lake from your room. The room is large and well-equipped. They very considerately prepared laundry detergent, and it is very friendly to take care of children.
Original TextTranslated by Google
Response from Property: [Oversized room with view] [Dry and wet separation bathroom] [Smart toilet home] Dear guests, thank you very much for choosing Wuhai Xingtai Mingdu Holiday Hotel as your place of stay in Wuhai. We have always been committed to providing guests with thoughtful and warm service. We are very happy to receive your recognition. We are very sorry that we did not receive your comments in person. We hope that you will continue to pay attention to and support our hotel and look forward to your next visit.
Mengtajigangdan
Privilege Queen Room
Stayed in Mar 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Apr 23, 2024
It was so hot that I slept with two windows open all night. Although Wuhai is called the Sea of ​​Black Gold, it is not a waste of resources! It is too hot. Let me post some pictures to cool down.
Original TextTranslated by Google
Response from Property: [Oversized room with view] [Dry and wet separated bathroom] [Smart toilet] Dear guests, thank you very much for choosing Wuhai Xingtai Mingdu Holiday Hotel as your place of stay in Wuhai. We have been committed to providing guests with thoughtful and warm service. We are deeply sorry for the bad experience you had during this stay. Regarding the room temperature you mentioned, we are also debugging and rectifying it recently. We look forward to giving you a better stay experience next time. I wish you a happy life.
Guest User
Deluxe Single Room
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 7, 2024
We checked in at about noon. The staff in the lobby greeted us warmly. Every staff member we met greeted us with a smile! When we entered the room, we asked, "The sun shines in through the small balcony. It feels like home!" The breakfast is also great. There are both Chinese and Western food. Chinese food has local specialties, such as Mongolian milk tea, which tastes great! We slept very comfortably at night. Fangfang at the front desk is enthusiastic, professional and very attentive. Because two ladies checked in, she also provided us with two care kits! The location is also very close to Wanda, and it only takes a few minutes to get there by taxi.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Wuhai Xingtai Mingdu Holiday Hotel! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are the greatest affirmation for us and the constant motivation for us to do better. We cherish the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay experience. We sincerely look forward to your visit again and wish you a pleasant trip and smooth work!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The best hotel in Wuhai. You can see Wuhai Lake and the statue of Genghis Khan from the window. It is very convenient to walk to Qinghai Lake. The sauerkraut stewed pork ribs taste very good. There is also a buffet available.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel. We are very glad that you have a pleasant stay. Wuhai Xingtai Lanhai Mingdu Holiday Hotel is located on the shore of Wuhai Lake in Binhe District, Wuhai City. It has an elegant environment and a superior geographical location. It is close to Wuhai College of Inner Mongolia University of Technology, 16 kilometers away from Wuhai Airport, 3 kilometers away from the railway station, and 3.6 kilometers away from Wanda Plaza. The hotel's breakfast buffet offers a high-end buffet combining Chinese and Western food, with a rich variety, including cereals, animal foods, milk, vegetables and fruits, etc., and will regularly update the variety and reasonably match nutrition. It is the best choice for your breakfast buffet. Your affirmation is our motivation! We will continue to work hard! Thank you again for your evaluation. All the staff of the hotel sincerely look forward to your next visit!
Guest User
Privilege Queen Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Very good hotel, the Yellow River and Wuhai Lake are just outside, very beautiful. The hotel service is also very good
Original TextTranslated by Google
Response from Property: [Large Room with View] [Dry and Wet Separation Bathroom] [Smart Toilet Home] Dear guest, thank you very much for taking the time to give us a good review. Your affirmation is our driving force. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Pite
Premier Twin Room
Stayed in Feb 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The room is very big. Except for the window glass in the room which has not been cleaned for a long time, the other sanitary conditions are very good. It is located on the shore of Wuhai, with unbeatable scenery. You can watch red-billed gulls on the nearby beach, which is the biggest highlight.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your affirmation. Wuhai City is located in the northwest. Affected by the monsoon, it has strong winds and sandstorms all year round. While the rain and wind blow on the buildings, it also forms a unique and beautiful scenery. We will regularly light up the building, and hope that you can make up for your regrets next time you stay. Sincerely look forward to your visit again. I wish you a happy life.
Nongmeidayanshuangyanpi
Guestroom (Memory foam mattress)
Stayed in Mar 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Very satisfied, I will stay here again next time I come to Wuhai
Original TextTranslated by Google
Response from Property: [Large Room with View] [Dry and Wet Separation Bathroom] [Smart Toilet Home] Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to the next trip, and we can create more perfect service for you.
Guest User
Deluxe Single Room
Stayed in Dec 2023
Business travelers
8 review
3.7/5
Posted on Jan 25, 2024
The shower room still had problems the second time I stayed. I changed rooms later, but it was still the same as last time, the water flow was very slow, and the hot water was gone when I took a shower later. I won't consider staying here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry that we failed to bring you a comfortable stay this time. Due to the sudden drop in temperature due to snowfall and the rupture of urban pipelines, the hotel's hot water was affected, and the repairs have been completed. The hotel attaches great importance to this incident and is adding spare boilers to prevent such incidents from happening again. Once again, we express our deepest apologies for the inconvenience caused to you, and we sincerely look forward to your visit again. I wish you good work and good health!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2023
The room is spacious and bright. The sanitation is also very clean. You can see the Yellow River and the view is also good. It is highly recommended for business trips. The breakfast is also very rich. The front desk staff introduced it very well. I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Anonymous User
Deluxe Double Room
Stayed in Sep 2023
Travel with friends
3 review
2.7/5
Posted on Dec 2, 2023
Everything else is good, except for one problem. On the first day, after I finished drinking four bottles of water in the room, the waiter sent me four more bottles of water. On the second day, there was no water. I called the customer service line and a male waiter answered the phone and told me that the hotel's water was limited and that the extra water would be charged. This was the first time I encountered such a request when staying in a five-star hotel. Besides, why was the water free on the first day but not on the second day? Is there a problem with the hotel's management or a mistake in the star rating process? Waiting for the hotel to respond.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, your booking is for the golden month of October. In order to give back more benefits to guests, the hotel has launched many activities during the National Day month, one of which is free unlimited mineral water. When you visit the hotel again at the end of November, everything has returned to normal. In addition to the normal daily supply, additional fees will be charged normally. Please understand. We sincerely hope to clear up the misunderstanding with you, and hope that you can contact us at any time if you have any questions. We will respond and solve them as soon as possible. Sincerely look forward to your visit again, and wish you a happy life!
Guest User
Deluxe Single Room
Stayed in Sep 2023
Family
32 review
4.7/5
Amazing
Posted on Oct 6, 2023
The hotel is facing Wuhai Lake, which should be the hotel with the best location in Wuhai. Wuhai Lake is beautiful and worth a visit. The room is good and the welcome fruit is fresh. The dinner was a buffet at the hotel, 128 per person, which was quite rich and cost-effective. It is suggested that the service awareness of the restaurant be improved.
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello! Thank you for your visit. First of all, I apologize for the restaurant service problem you mentioned. We have been doing corresponding training and management, and will work harder to improve the service quality in the future. At the same time, I sincerely thank you for your love and recognition of us. You recorded and shared the good time here, which touched us. It is our unshirkable responsibility to let you enjoy a good stay experience. We are honored to receive your praise and promotion. We hope to have more opportunities to serve you!
Anonymous User
Deluxe Single Room
Stayed in Sep 2023
Couples
38 review
4.7/5
Amazing
Posted on Oct 27, 2023
The room is not small, and the mountain view directly looks at Gander Mountain and Wuhai Lake. The room is very hot in this season, so it is recommended to choose a lake view room. The service is also good, especially the "special" service on WeChat. There are many varieties of breakfast, and it is recommended to stay.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for sharing your experience with us and giving us valuable comments and suggestions! The town will be fully heated on the 15th of this month. The floor heating has been closed according to the weather conditions. We failed to leave you with a perfect memory this time. We look forward to making up for it next time. We are working hard and look forward to your next visit!
Anonymous User
Sunshine Queen Room
Stayed in Sep 2023
Family
2 review
2.7/5
Posted on Oct 19, 2023
The two lights in the toilet were not working, and the shower was leaking. It was really... terrible. I stayed for 3 consecutive nights, and the cleaning lady didn't even replenish the daily necessities and paper towels. I had to call the front desk to send them. Please strengthen the management! The house price is quite expensive in this remote city! Not a good experience!
Original TextTranslated by Google
Response from Property: Dear guests, we are deeply sorry for not being able to bring you a comfortable stay. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the internal service number 8888 at any time, and we will be on call 24 hours a day to solve the problem for you. At present, the lamps have been replaced and normal lighting has been restored. The hotel engineering department will also strengthen maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you. We will strengthen the business training of our employees and further improve the details of room cleaning. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you during your journey. We sincerely look forward to serving you again. Once again, we express our deepest apologies for the inconvenience caused to you during this trip. I wish you good work and good health!