My family and I stayed at this hotel this weekend and we had a very lovely stay. Check in and check out were a breeze. There's ample paid parking. I'm not complaining about the price because it's cheaper than hotel parking in downtown Vancouver or Whistler. The suites are very spacious, well appointed and absolutely clean. We're very impressed by the cleanliness of the rooms, including the patio furniture. No dust on them at all. Kudos to the housekeeping team. We love the beds. The mattresses are very comfortable and the sheets look and smell clean. The air conditioning is nice and cool. I love how we could set it to 15°C (60°F). Some hotels lock the setting at 18°C as the coldest. I find that too warm for my liking. The location is excellent. It's within walking distance to shops and restaurants. It's a 3 minute walk to a liquor store and about a 2 minute walk to a bubble tea place. There are a couple of Mexican restaurants that are about a 5 minute walk away, as well as numerous fish and chip places. I would also like to commend the front desk staff who had to deal with a couple of entitled ”Karens” who threw a hissy fit because they thought that just because they disagreed with hotel policy and are not aware of it, it shouldn't apply to them. Google is free, people. They even demanded to speak with the owner of the hotel too. I believe the manager and staff dealt with them in a calm and professional manner. Kudos to you guys as well. We really had an enjoyable weekend and plan to stay at Ocean Promenade Hotel next time we're in White Rock.
Very Good
116 Reviews