Hyatt Regency Westlake Reviews

There are not many hotels to choose from in West Lake Village. The Hyatt Regency Hotel is cost-effective and conveniently located. It is within walking distance to the Mall and has supermarkets, restaurants, hairdressers, manicures, clothing stores and other daily life services. It is considered a good place to have everything. Unfortunately, the WI-FI in the room is so poor that we can't rely on it at all. Cleaning is also very casual. But overall it's okay.

I called four or five times and called different people, but they all said that they would call someone to clean the house immediately, but in the end they still didn't do it. Didn't take out the trash. There is no complimentary bottled mineral water in the room. I only went to the front desk to ask for a bottle of water, but later I found out that the hotel actually deducted an additional US$3.50 from the deposit for water. Speechless😓

The room was clean with a recent renovation, but the bathroom floor Garbage had not been removed. I checked in late at night, but I was not satisfied with the room assigned to the first floor.

good as always