Citadines Connect Airport Jakarta

Citadines Connect Airport Jakarta Reviews

Citadines Connect Airport Jakarta

Jl. Husein Sastranegara No.9, Prepedan, Kalideres, West Jakarta, Jakarta, Special Capital Region of Jakarta, 15127, IndonesiaSee Hotel Details
Citadines Connect Airport Jakarta
Citadines Connect Airport JakartaCitadines Connect Airport JakartaCitadines Connect Airport Jakarta
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1 night

Guest Reviews

8.5/10
Very Good
379 review
Verified reviews
Location8.5
Amenities8.2
Service8.7
Cleanliness8.5
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All reviews(379)
Positive reviews(347)
Reviews with photos/video(68)
Close to airport(78)
Friendly staff(71)
Offers pick-up/drop-offs(62)
Convenient location(55)
Easy to get around(53)
Delicious breakfast(13)
Shower difficult to use(8)
Comfortable bed(5)
Negative reviews(32)
Anonymous User
Superior Twin Room
Stayed in Mar 2025
Business travelers
3 review
8.5/10
Very Good
Posted on Apr 25, 2025
strategic and comfortable location, only the male receptionist doesn't smile when providing service to guests
Response from Property: Dear Guest,Thank you for the rating and comment for our hotel and we are looking forward to welcoming you again at Citadines Connect Airport Jakarta the near future.Best regards,Marshel HendrikGeneral Manager
Syazwani Daud
Superior Twin Room
Stayed in Jan 2025
Solo travelers
4 review
9.5/10
Amazing
Posted on Apr 7, 2025
The service is good. Nice breakfast as well and the best part the hotel.provide iron to the customer
Response from Property: Dear Guest,Thank you for the rating and comment for our hotel and we are looking forward to welcoming you again at Citadines Connect Airport Jakarta the near future.Best regards,Marshel HendrikGeneral Manager
Siti Nurbaya MN
Superior Double Room
Stayed in Jan 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Feb 13, 2025
The location is near to the airport, perfect for transit or when you arrive very late at night and want to have a rest without traveling another 1 hour to the city. The best part is the free pickup and drop off. My flight was delayed and the driver was patiently waiting. All staffs were friendly and courteous. The toilet however does not have a bidet (hose type). Room was quiet despite near to airport.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel, thank you regarding the input for the toilet but for your information our standart toilet is currently like you use in our bathroom. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Anonymous User
Superior Twin Room
Stayed in Dec 2024
Business travelers
64 review
8.0/10
Very Good
Posted on Jan 15, 2025
The staff is all kind. It feels good. The facilities and location are normal. The service to take you to the airport in the morning is good. Thank you.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Shamsiah Saadon
Superior Double Room
Stayed in Nov 2024
Family
18 review
8.5/10
Very Good
Posted on Jan 12, 2025
we arrived late at night. it was 30 minutes away from the airport. it said around 5 KM but the route was pretty.. complicated. for other travelers, i advised to get a hotel near the Station Halim if you want to go to Bandung the next day since it is much more worth it. the shower hose in our room looks like it was going to rip off any second.
Response from Property: Dear Guest,Thank you for the positive rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
FarekCamp
Superior Twin Room
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 11, 2024
Really love this hotel, i'm so happy to stay in this hotel love you so muh
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Dora Dora
Superior Double Room
Stayed in Jul 2024
Family
97 review
9.5/10
Amazing
Posted on Aug 27, 2024
simple hotel transit hotel but it serves the purpose, had a comfortable short stay, hotel staff are friendly, 10 to 15mins drive from airport.
Response from Property: Dear Guest,Thank you for the excellent rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Business travelers
2 review
9.5/10
Amazing
Posted on Mar 14, 2025
It should have been renovated not long ago, and there is a smell in the room. The twin room is relatively compact
Response from Property: Dear Guest,Thank you for the positive rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Gazali Tan
Superior Twin Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The Hotel is very near to Airport, the room is very clean and comfortable.
Response from Property: Dear Guest,Thank you for the rating and comment related with our facilities and we are looking forward to welcoming you again at Citadines Connect Airport Jakarta the near future.Best regards,Marshel HendrikGeneral Manager
Euodia
Superior Double Room
Stayed in Jun 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jul 23, 2024
Very nice staff, willing to pick up even it's quite late night, room also clean. Will stay here again in the future trip.
Response from Property: Dear Guest,Thank you for the excellent rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Guest User
Superior Twin Room
Stayed in Jul 2024
Travel with friends
105 review
10.0/10
Outstanding
Posted on Sep 4, 2024
very convienent，they can arrange to pick up and send to airport
Response from Property: Dear Guest,Thank you for the positive rating for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
ShannyC
Superior Twin Room
Stayed in Nov 2024
Couples
9 review
7.5/10
Posted on Jan 2, 2025
Fast check in, room was ok, comfort bed, but bathroom hv some dirty spot and hot water is unstable, breakfast was great, free parking
Response from Property: Dear Guest,Thank you for the rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
44YAN44
Superior Double Room
Stayed in Nov 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Amazing hotel. Shuttle to and from the airport was easy. Great overnight hotel for transferring flights
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Yessika
Superior Double Room
Stayed in Nov 2024
Couples
2 review
8.0/10
Very Good
Posted on Jan 1, 2025
Chose this hotel among others within the airport vicinity that offers shuttle. Hotel is clean & comfortable although not much around. Full amenities provided. Don't be mistaken with the Swiss hotel which is connected to the Airport hub mall.
Response from Property: Dear Guest,Thank you for the excellent rating and comment for our hotel and we are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regards,Marshel HendrikGeneral Manager
Guest User
Superior Twin Room
Stayed in May 2024
Business travelers
5 review
8.0/10
Very Good
Posted on Jun 25, 2024
The hotel is nice with a very stratergic place but i think regarding the cleaness, you’ve to double check. As I check in, I saw the freeze & the drawer still have rubbish from the previous customer. Well, others is okay but when it come to cleanliness it should be more alert by the management.
Response from Property: Dear Guest,Thank you for staying at Swiss-Belinn Airport Jakarta.We are very sorry to hear the unpleasant experience. Our Housekeeping Manager well aware of this matter and taking immediate improvement action. We are looking forward to welcoming you again at Swiss-Belinn Airport Jakarta in the near future.Best regardsMarshel HendrikGeneral Manager