Protea Hotel Walvis Bay Pelican Bay Reviews

Even though I paid and had a confirmation, the hotel said that they had no booking in my name and I was forced to find another accomodation after 30 hours of traveling.

Good stay, enjoyed nice food. Best location of a hotel to be. Very nice beach view and easy to access.

Quality assured! Very clean hotel with picturesque views of the lagoon.

Great location right next to the pier where the boat leaves.

The towels were clean, but the sheets were dirty. I asked the housekeeping to change them, but there were still stains. I wonder if they put the bedding on the floor to fold it? The quilt was very thick and heavy. The breakfast had all the basics, which was good. The water pressure for showering was OK, but the water pressure for nanometers was generally low. In fact, the location of the hotel is very good, very close to the restaurant and the sea pier, just a few minutes' walk away. The rooms on the first floor are also very convenient for running out to take pictures of flamingos. The surrounding environment is also very quiet and safe. The carpet in the room has a smell, probably because of the high humidity at the seaside, it is inevitable that there is a damp smell. It should be much better if it is replaced with a floor. As for the staff, how can I say it? They are very enthusiastic about booking projects, but there seem to be many routines. Anyway, I booked it myself in the end. When I checked out, they told me that the room fee needed to be settled. I said that I clearly paid it to Ctrip, and then the front desk said that it had been paid. It was weird. The hotel picked up the airport for 250 nanometers per person, and the airport drop-off was asked by the sea company at the front desk, and the driver was found, 400 for 2 people.

Stayed at the Protea Hotel Walvis Bay Pelican Bay in October as part of a Namibia tour with a few friends. The hotel has great value for money, was clean, service was great, but the rooms are a little outdated. Would definitely recommend for a few days stay in the beautiful region.

Walvis Bay is not a large town so hotels are not widely available. Nevertheless, given paucity of Hotels, this hotel did rate high on TA reviews. The car I had booked well ahead of time wasn’t there at the Airport. It wasn’t a good feeling to find yourself in a strange country all by yourself. I had to make a few expensive calls, since I had to use my phone which was on roaming, to the hotel. The hotel reception called the driver and had him return to pick me up. This is Africa so getting angry is a waste of time😤. Check in at the hotel was a breeze and this lovely young lady by the name of Kesia, took care of my check in and during my stay. The room was redone (or so I was told) but WiFi was spotty but usable. The room was clean and had a wonderful view of the Bay. The only downer of the room was that water drainage of the shower seemed to be blocked so one had only a limited time to take a shower before the water overflowed into the toilet. I did complain to the Reception but I was leaving after 2 night so I told them to get it done after I’ve left the hotel. Breakfast was very nice but as being Africa, very dependent on beef. Since I don’t eat beef or pork, I’m always stuck with eggs. There was enough of fruits so I always had a very full breakfast on both days. I had dinner on my first night at the hotel and I must say, I enjoyed the lamb chop which was grilled to my liking and was very filling. Overall, a very nice albeit basic hotel (considering where I’ve stayed in) but very nice staff with a special mention to Kesia. She may just be the youngest team member there but always helpful and friendly. I hope the hotel keeps her there since the guests will always be in good hands.

Great location by the Bay. Decent room with good Internet. Price was very good, 1800 NAD per night. Breakfast buffet was good with plenty choice. Staff on reception, Kesia and Velma were very pleasant and helpful. Walvis Bay is a very nice chilled town.

The hotel is not worth the price. Receptionist seems like she is doing you a favour to assist you. The inside of the hotel is losing paint and things are falling off as you touch it. No powdermilk for the coffee and our room key did not work the next day. Bar is very limited and barman can't answer questions. Breakfast was ok. A R35 is charged for room service even for a glass of wine.

This hotel is in an excellent location! Open the door to an amazing view of the water and the smell of the ocean ! The restaurant we only had breakfast and it was good. The staff are very helpful and friendly . The only issue is they seem to have a problem with their water in the bathrooms … they leak :( … they are aware and I believe fixing it .

The location right on the water is the best thing about this hotel, great views and walk to some nice restaurants. Staff were great. Thats the good bit. The hotel was built in 2003 and no maintenance/updating has been done since. So dated, peelling paint, horrible outdated bathrooms, everything worn out and scruffy. Marriot have taken over now so hopefully will spend some serious money and bring it up to date. Breakfast was just about OK , ommelettes made to order were great. We did see some rooms had been updated so maybe they have started.....we did enjoy our stay despite many cosmetic problems

Itvwas my 2nd stay at this hotel (2 nights) , first stay was August 2022. Very friendly and helpful staff, great food, spacious rooms. I did not have a shower curtain in my bathroom, alot of water spilled. I will return for sure... Regards Brigitte

Very friendly and nice staff. The hotel does have resort feeling. Mighty entrance and big lobby. Like a blend of resort and colonial feeling over it. The room was clean but in some ways could need some fresh up. The view magnificent from the balcony out towards the lagoon. The lounge was nice to sit in and relax or have a meet with colleagues. Its peaceful. The breakfast was ok, no Michelin star there. Same goes for the restaurant. The food is ok but noting that I treasure. The stars are the friendly and professional staff.

Arrived late at 2am and the guy on duty could not understand almost anything. Free parking. Annoying staircase up to the floors above ground. No elevator! Room was ok. Towels looked worn out. Pleasant view of the sea from the restaurant. Good wifi.