2 Trường Thi, Thành phố Vinh, Nghệ An, Truong Thi, Vinh City, Nghe An Province, VietnamView Hotel Details
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1 night
Muong Thanh Grand Phuong Dong Guest Reviews
4.3/5
Very Good
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(51)
Positive reviews(48)
Reviews with photos/video(5)
Negative reviews(1)
traveldude
Superior Twin Room
Stayed in Feb 2024
Business travelers
21 review
4.7/5
Amazing
Posted on Jun 15, 2024
Excellent service and excellent cleanlines. Only problem is that the gym is REALLY lacking. The gym needs more equipment and weights. Not possible to do a proper workout with the equipment they have. Aside from that it was all good.
Anonymous User
Premium Deluxe Twin Room
Stayed in Jul 2023
Solo travelers
5 review
1.0/5
Posted on Aug 20, 2023
Rude staff, I don’t know the name of the lady but might be the same as another reviewer was complaining about. She wants to scam me with some fake rules and regulations, trying to charge me more then asked me to sign the paper without even letting me read it.
Rooms are old fashioned, AC is old and noisy, food average, location is not bad. Over expensive.
I left, and won’t recommend this hotel to anyone.
Response from Property: Dear Sir,I was so regret to read your feedback that our service did not meet your expectation. These are the reminds for us to keep trying and promoting better services. Thank you for your stay with us and I'm looking forward to seeing you next time Yours sincerely.
Anna Dao
Deluxe Twin Room
Stayed in Mar 2022
Family
3 review
5.0/5
Outstanding
Posted on Apr 13, 2022
Quick check in, good service!
Response from Property: Dear Mrs Anna Dao, Warmly greeting from Muong Thanh Grand Phuong Dong hotel Thank you for choosing to stay with us and spending your time to review us on Ctrip. Hope to see you again here! Yours sincerely,
Le Lan Anh
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
3 review
4.2/5
Very Good
Posted on May 26, 2024
The hotel is quite old, the breakfast food is not diverse, the service is okay, the entrance and exit of guests is not according to regulations, everyone should pay attention.
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Đỗ Văn Tài
Superior Twin Room
Stayed in Apr 2024
Business travelers
9 review
4.7/5
Amazing
Posted on May 19, 2024
The restrooms are clean, the lights here are a bit dark, and there is a damp smell because the hotel has been around for many years
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Guest User
Superior Twin Room
Stayed in Aug 2024
Business travelers
19 review
4.7/5
Amazing
Posted on Sep 16, 2024
The service is very good and welcoming. The only problem is that the Wi-Fi is not very good.
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Guest User
Premium Deluxe Twin Room
Stayed in Oct 2023
Solo travelers
18 review
4.0/5
Very Good
Posted on Nov 21, 2023
The room is a bit old, but the soundproofing is good. There are a lot of places to eat and drink around, and there is also a big park. The restaurant is relatively small. There are too few small tables and all are large tables, which is perfect for group meals. It took me a long time to find the location. This is the worst hotel I have ever stayed in in Mengqing.
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Response from Property: Dear Sir,Warmly greeting from Muong Thanh Grand Phuong Dong hotel Thank you for choosing to stay with us and spending your time to review us on Ctrip. Hope to see you again here! Yours sincerely.
Guest User
Deluxe Twin Room
Stayed in Aug 2022
Business travelers
1 review
3.2/5
Posted on Oct 4, 2022
The room is ok but with the 4-star standard, I don't see it coming, the air conditioner is old, a bit noisy. Receptionists are mostly happy, but there is a receptionist named Tam (female) who is very uncomfortable, talking to guests is very rude, doing service should not hire such receptionists, too unprofessional compared to the Muong brand Bar. I only got the one that was located near where I went to work, so I chose it. If next time travel, definitely not book this place.
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Response from Property: Dear Sir/Madam,
Thank you for choosing the service at Muong Thanh Grand Phuong Dong Hotel and for your comments. We sincerely apologize to you for the problems you encountered during your stay and we are also very disappointed that we did not bring you the satisfaction you expected. Regarding your feedback, our Hotel would like to acknowledge it and will work with the relevant departments to find ways to overcome the above problems. We hope to serve you and your family in the near future to prove that we have improved your feedback in an effective and timely manner. Thank you very much.
On behalf of the hotel Board of Directors
Manager
Tran Dinh Phuc
Flyer46322102167
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 4, 2024
I have worked in Vinh city for one week. Thank to my coworker who found this hotel for me. It is a perfect hotel that one person or family can stay. The room is quite large and cozy. I can see the whole city from my room. The service is also good. Amazing days in Vinh.
Response from Property: Xin chào anh/chị , Lời chào trân trọng từ khách sạn Mường Thanh Grand Phương Đông ! Tôi rất lấy làm vinh dự và hạnh phúc khi nhận được lời đánh giá của anh/chị về chất lượng dịch vụ của Khách sạn Mường Thanh Grand Phương Đông. Chăm sóc khách hàng bằng sự tận tâm và chuyên nghiệp luôn là tiêu chí hàng đầu trong dịch vụ của chúng tôi. Kính chúc anh/chị cùng gia đình sức khỏe và luôn an vui. Mong sớm gặp lại anh/chị và gia đình lần tới. Trân trọng, Trần Đình Phúc Giám đốc Khách sạn
Sugarplum2000
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
My husband and I had a trip to Vinh and chose Muong Thanh Phuong Dong hotel to stay. Reception are cheerfull and enthusiastic. Bellman assisted us with our luggage. The food here was not very diverse but suit our taste. I hope the restaurant will add more new dishes so people have more choices.
Response from Property: Hello, Warmest greetings from Muong Thanh Grand Phuong Dong Hotel! I am very honored and happy to receive your review of the service quality of Muong Thanh Grand Phuong Dong Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. I hope to see you and your family again soon. Sincerely, Tran Dinh Phuc Hotel Director
Flyer46322102167
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on May 27, 2024
This is the first time I have stayed at this hotel. The service is really good, the staff is so friendly and they guide me some delicious food for me. The room is so large and I can see Vinh city from here. Easily to find the hotel on google map. Awesome trip. Definitely go back soon. Thanks all!
Response from Property: Dear Mr/Ms, Warmest welcome from Muong Thanh Grand Phuong Dong hotel! It is our pleasure to have you as our valued guest to enjoy the stay. We hope you will have the most memorable experience at our hotel. Best Regard, Tran Dinh Phuc (Mr.) General Manager Hotel
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 24, 2024
This hotel is located in Vinh City Center, which is convenient location, and my family has visited this hotel and is very satisfied with the service style of employees. Modern equipment and room equipments. If I have a chance to come back later, I will definitely come here again.
Passenger15880841975
Stayed in Apr 2024
Solo travelers
4.0/5
Very Good
Posted on May 13, 2024
The breakfast buffet is very diverse, many choices of food, and the food is also quite delicious. The staff are very friendly, fun and lovely. They all took great care of me during my stay. The hotel is close to the city center so travel is very convenient. Everything is great
Response from Property: Dear Mr/Ms, Warmest welcome from Muong Thanh Grand Phuong Dong hotel! It is our pleasure to have you as our valued guest to enjoy the stay. We hope you will have the most memorable experience at our hotel. Best Regard, Tran Dinh Phuc (Mr.) General Manager Hotel
Guest User
Stayed in Dec 2022
Other
3.0/5
Posted on Jan 17, 2023
Stayed one night here as part of our journey through Vietnam on to our next destination. Hotel was fine. Big room with two beds and reasonable size bathroom. Room smelled Smokey and the mattress was extremely hard. Breakfast was good and staff very helpful
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 9, 2024
The hotel has a beautiful location, the lobby feels airy and very clean. Staff welcome enthusiastically and cheerfully. The room was also very quiet, airy, and clean. If I have the opportunity to return, I will still choose Phuong Dong Hotel and will recommend to family and friends to experience the hotel.