Unit11, Khaemkong Road Oumoung Village, Vientiane, 00100, LaosSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
297 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyâso every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.8
Service8.8
Cleanliness9.0
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All reviews(297)
Positive reviews(277)
Reviews with photos/video(105)
Delicious breakfast(58)
Loved the view(29)
Perfect for business trips(19)
Offers pick-up/drop-offs(18)
Great swimming pool(13)
Convenient for shopping(10)
Close to airport(9)
Strange smell in room(5)
Negative reviews(20)
DoubleParker
Superior Balcony Room - Free Airport Tranfer One Way
Stayed in Jan 2025
Couples
2 review
9.5/10
Amazing
Posted on Feb 23, 2025
This has been my number one go to hotel in Vientiane for 3 years now, and it never disappoints. The staff is incredibly sweet, the rooms are spectacular with amazing rates, and the breakfast buffet is, hands down, the best I've experienced in Laos. They even have an app that you can download and install that makes ordering everything from room service, to basic amenities, to even yoga and fitness equipment delivered directly to your room, as easy as could possibly be, with an in-app chat feature that offers you direct, immediate communication with the staff for more specific, custom requests or questions. Honestly, I've never used a hotel app before, So I can't really compare to others, but this is pretty first rate. Also... They have a pool that overlooks the Mekong River, with an adjacent "splash bar" where you can order food and drinks just a few feet from your lounge chair. It also has a fantastic gym that features an aesthetically-cool lighting system that somehow makes me look really good. Not sure how they did that! đđ It's also walking distance to the famous night market (a 25-minute walk), which puts it just out of the way enough to offer a relaxing stay-in environment for a quiet, productive or lazy night in the room. Did I mention it's a 6-minute drive to/from the airport? Ya, believe me, that comes in REAALLLLY handy when you need it!!
Response from Property: Dear DoubleParker,Wow! Thank you for your fantastic review and for making us your go-to hotel for the past three years! Weâre thrilled to hear that you love our staff, rooms, breakfast, and hotel app. Your detailed feedback means the world to us! Weâre also glad you enjoyed our pool, Splash Bar, and gym (we might just have a secret lighting trick đ). Looking forward to welcoming you back for another amazing stay!Best regards,Raajdeep Singh DhillonEastin Hotel Vientiane
Trip5321
Superior River View King Room - Free Airport Tranfer One Way
Stayed in Dec 2024
Travel with friends
20 review
6.5/10
Posted on Jan 31, 2025
Lovely view over the river and good choices at breakfast. However, rooms were a little tired and couldâve done with a more substantive clean between guests (marks on surfaces and done hair). Location is a little further out of the centre of town, yet only a 30 minute stroll along the river to night market and easy to get transport to / from. Very convenient for airport.
Response from Property: Dear Olivia, Thank you for sharing your feedback. We are pleased to hear that you enjoyed the lovely river view and breakfast options during your stay. We appreciate your comments regarding the room cleanliness and will address this with our housekeeping team to ensure improvements. As for the location, we do offer a complimentary shuttle service to the city center every hour to make it more convenient for our guests. We hope to welcome you back in the future for an even better experience. Warm regards, Raajdeep Singh Dhillon General Manager Eastin Hotel Vientiane
Yollandi
Superior Balcony Room - Free Airport Tranfer One Way
Stayed in Dec 2024
Solo travelers
39 review
10.0/10
Outstanding
Posted on Jan 29, 2025
I was pleasantly surprised by this gem of a hotel. This hotel is a gem for the price. Itâs conveniently located near the night market and within reasonable distance of touristy places as well as a myriad of coffee shops and restaurants. The hotel staff was incredibly friendly and accommodating especially Xai who went above and beyond to assist me with booking a train ticket to VangVieng. The facilities are very well maintained , the place is exceptionally clean and the sunset view on the rooftop is top tier. Breakfast was good, I especially loved that they freshly squeezed/pressed your juice for you. 10âs across the board.
6/7
Response from Property: Dear Yollandi, Thank you for taking the time to share your glowing review with us. We are absolutely delighted to hear that your stay at our hotel was nothing short of perfect and that we exceeded your expectations in every way. Itâs wonderful to know that you found our location convenient, with easy access to the night market, tourist attractions, and nearby coffee shops and restaurants. Weâre especially thrilled that our team, particularly Xai, made such a positive impression by going above and beyond to assist you with your train ticket to Vang Vieng. Your kind words about our friendly and accommodating staff mean the world to us. Weâre also pleased that you enjoyed our well-maintained facilities, exceptional cleanliness, and the breathtaking sunset views from our rooftop. Itâs fantastic to hear that our breakfast, including the freshly squeezed juices, was a highlight of your stay. Your 10âs across the board are truly appreciated, and we are grateful for your recommendation. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future. Warm regards, Raajdeep Singh Dhillon General Manager, Eastin Hotel Vientiane
Gordo W
Superior Balcony Room - Free Airport Tranfer One Way
Stayed in Oct 2024
Couples
26 review
9.5/10
Amazing
Posted on Dec 2, 2024
A new hotel with an emphasis on quality of accommodation and service. From arrival, the standard af service was excellent, from security, reception, cleaners, kitchen staff to bar staff.
All were extremely friendly and helpful.
The rooms were clean and comfortable. The shower water pressure was very good, and the hotwater system was excellent with new fillings. Towels were large and luxurious. Pillows and the beds were very comfortable. The air-conditioning system worked extremely well.
Good size smart TV, which you could hook up to Netflix or other serviced if required. The pool was very good and clean, with covered seating available. The gym had all new equipment that worked perfectly. I also loved the pool bar for a chilled drink on a hot day.
Breakfast was varied with a large range to choice from. I enjoyed the fresh cooked eggs, or pancakes cooked to your choosing. Lived being able to get fresh brewed coffee as well. The breakfast staff went out if there way to ensure you enjoyed your food.
Can not fault the stay.
6/20
Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services, facilities, and design. Your positive feedback truly motivates our team to continue delivering exceptional hospitality.It was our pleasure to host you, and we look forward to welcoming you back to Eastin Hotel Vientiane for another wonderful stay. If there is anything we can assist you with in the future, please do not hesitate to let us know.Warm regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Anonymous User
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Dec 2024
Solo travelers
14 review
7.0/10
Posted on Jan 30, 2025
Very noisy in the night. Transport service available to night market or airport.
Response from Property: Dear Anonymous User, Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your stay did not fully meet your expectations. We regret that you experienced noise during the night, and we apologize for the inconvenience this caused. Please know that we are looking into this matter to ensure a more peaceful environment for our guests in the future. On a positive note, weâre glad to hear that you found our transport service to the night market and airport convenient. We strive to provide helpful amenities to make our guestsâ stays as comfortable as possible. Your feedback is invaluable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Warm regards, Raajdeep Singh Dhillon General Manager, Eastin Hotel Vientiane
Guest User
Superior Balcony City View - Free Airport Tranfer One Way
Stayed in Nov 2024
Business travelers
38 review
8.5/10
Very Good
Posted on Dec 10, 2024
Nice hotel right in front of the Mekong river you can see Thailand in the opposite side of river.
Nothing much going on in the area but only 5-10mins walk you can find restaurants in the evening and walk to night market along the river
In room service food is great. They do have pool and gym and rooftop bar with happy hour option
Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services, facilities, and design. Your positive feedback truly motivates our team to continue delivering exceptional hospitality.It was our pleasure to host you, and we look forward to welcoming you back to Eastin Hotel Vientiane for another wonderful stay. If there is anything we can assist you with in the future, please do not hesitate to let us know.Warm regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Guest User
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Apr 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 21, 2025
Hotel is only 3 years old! Itâs clean, nice layout, very friendly staff! The breakfast is very good, good location
Response from Property: Dear Valued Guest,Thank you for your outstanding review! Weâre delighted to hear you enjoyed our clean and modern facilities, friendly staff, and delicious breakfast. We truly appreciate your kind words and are happy our location and service made a positive impression. We look forward to welcoming you back soon!Warm regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Guest User
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Apr 2025
Travel with friends
3 review
3.0/10
Posted on May 6, 2025
Disappointing Stay â Overpriced and Poor Service
The minibar was outrageously overpricedâone bottle of water cost three times more than a soda! We raised several concerns during our stay, but the manager showed no interest or effort to address them. The hot water wasnât actually hot, and the âextraâ breakfast was nearly $20 per person, which is simply not worth it. Overall, we were uncomfortable during our stay and definitely wonât be coming back.
Response from Property: Dear Valued Guest,Thank you for sharing your review. We appreciate your comments regarding our minibar and breakfast pricing we aim to provide fair value in line with industry standards and we regret if this did not meet your expectations.We also sincerely apologize for the inconvenience caused by the hot water issue during your stay. Your comfort is our priority, and we regret that we did not resolve this to your satisfaction at the time. Your feedback has been shared with our team to ensure improvements are made.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Please feel free to reach out to me directly if I can assist with any future arrangements.Kind regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Inson
Superior River View King Room - Free Airport Tranfer One Way
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 27, 2025
I had a pleasant stay at Eastin Hotel Vientiane for 4 nights. Pleased with the amenities on site, not to mentioned the nice pool overlooking the Mekong River and a well equipped gym next to the pool.
Breakfast was good, a mixed between local and western choices. Overall it was a good value, will return on my next trip to Vientiane.
Response from Property: Dear Inson,Thank you very much for your wonderful review. Weâre delighted you enjoyed your 4-night stay with us, especially the pool, gym, and breakfast offerings. Itâs great to hear you found good value during your visit. We look forward to welcoming you back to Eastin Hotel Vientiane on your next trip!Best regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Ploy Boonyavee
Superior Balcony City View - Free Airport Tranfer One Way
Stayed in Oct 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Nov 22, 2024
The hotel is very new and the stuff can speak fluent English.
Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services, facilities, and design. Your positive feedback truly motivates our team to continue delivering exceptional hospitality.It was our pleasure to host you, and we look forward to welcoming you back to Eastin Hotel Vientiane for another wonderful stay. If there is anything we can assist you with in the future, please do not hesitate to let us know.Warm regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Guest User
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Aug 2024
Couples
45 review
10.0/10
Outstanding
Posted on Sep 19, 2024
Beautiful,Newer hotel in Vientiane, clean and spacious rooms, rooftop bar overlooking the mekong river and thailand, breakfast was very good, and hotel staff are friendly and accommodating highly recommended hotel in LAOS, room service available see pics
Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services, facilities, and design. Your positive feedback truly motivates our team to continue delivering exceptional hospitality.It was our pleasure to host you, and we look forward to welcoming you back to Eastin Hotel Vientiane for another wonderful stay. If there is anything we can assist you with in the future, please do not hesitate to let us know.Warm regards,Raajdeep Singh DhillonGeneral ManagerEastin Hotel Vientiane
Liliana Richard
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Everything was beyond expectations! The staff, the rooftop, the pool, the room, we had such a great experience! Thanks for having us, we hope to come back again.
Response from Property: Dear Liliana, Thank you for your fantastic review! We're delighted to hear that everything exceeded your expectationsâfrom our staff and rooftop to the pool and room. It was our pleasure to have you, and we can't wait to welcome you back again! Best regards, Raajdeep Singh Dhillon General Manager Eastin Hotel Vientiane
CHIN CHOW
Superior Balcony Room - Free Airport Tranfer One Way
Stayed in Jul 2024
Business travelers
48 review
9.5/10
Amazing
Posted on Aug 22, 2024
he staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. Weâre delighted to hear that you enjoyed our service, location, rooms, and other aspects of your stay. Your kind words motivate us to continue providing exceptional hospitality to all our guests.We look forward to welcoming you back for another memorable stay in the future.Best regards,Your NameGeneral ManagerEastin Hotel Vientiane
Stancey
Superior Double Room With City View - Free Airport Tranfer One Way
Stayed in Jan 2025
Solo travelers
11 review
9.5/10
Amazing
Posted on Feb 13, 2025
My favorite hotel In vientiane. The breakfast is delicious and the hotel offers a shuttle to the park and night market. Should I ever return to Laos again, I will still choose to stay in this hotel. A big thanks to the receptionist and the drivers đ
Response from Property: Dear Stancey, Thank you for your wonderful review and for making Eastin Hotel Vientiane your preferred choice in the city. We're delighted to hear that you enjoyed our breakfast and found the shuttle service convenient. Your kind words about our receptionist and drivers mean a lot to us. We truly appreciate your support and would love to welcome you back whenever you visit Laos again! Best regards, Raajdeep Singh Dhillon General Manager Eastin Hotel Vientiane
Elspeth
Superior River View King Room - Free Airport Tranfer One Way
Stayed in Jan 2025
Solo travelers
11 review
10.0/10
Outstanding
Posted on Feb 22, 2025
Very nice hotel. Booked a great room with a view of the river which was beautiful. Very clean and modern. Highly recommend
Response from Property: Dear Elspeth,Thank you for your perfect review! Weâre delighted you enjoyed the beautiful river view, modern amenities, and cleanliness of our hotel. Your recommendation means a lot to us! We look forward to welcoming you again.Best regards,Raajdeep Singh DhillonEastin Hotel Vientiane