Philharmoniker Str. 4, Innere Stadt, Vienna, 1010, AustriaView Hotel Details
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Hotel Sacher Wien Guest Reviews
4.8/5
Amazing
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(119)
Positive reviews(26)
Reviews with photos/video(7)
Friendly owner(9)
Awesome stay(8)
Awesome rooms(6)
Andrea
Deluxe Room
Stayed in Jan 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 25, 2024
Fantastic location and room. Also great and extremely efficient service
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Dicobaskoro
Deluxe Room with View
Stayed in Dec 2023
Family
62 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Amazing classic room! Love the location, in the center of Wien! Friendly staff and great wifi connection!
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Gualuo
Deluxe Room
Stayed in Nov 2023
Family
25 review
4.7/5
Amazing
Posted on Jan 11, 2024
Wonderful stay at this lovely property, well situated in the heart of Vienna. Impeccable service, spotless room, wonderful breakfast! Returning back to this property a numerous times!
Response from Property: Dear Reviewer Bakabote,Thank you very much for your wonderful review and your detailed feedback!I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest.It would be our pleasure to welcome you back to the Hotel Sacher Wien soon.Please do not hesitate to contact us at any time if you have any questions or wishes.Until then, we wish you all the best!Kind regards,Andreas KeeseGeneral Manager
CHOLATIT
Signature Suite
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Good Service and Room is good
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Guest User
Junior Suite 1 Queen bed
Stayed in Jul 2022
Couples
1 review
4.5/5
Great
Posted on Sep 5, 2022
Breakfast superb. Room was great (Macbeth Suite) but outlook onto 2 very closed in courtyards. TV did not have all channels and TVn bathroom not working.
Staff were perfect.
Response from Property: Thank you very much for your kind review. Please note that we are already working on improving our offer of english TV channels. Moreover I would like to thank you for the feedback about the TV in your bathroom!We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, I wish you all the very best! Kind regards, Andreas Keese General Manager
Noufa
Deluxe Room with View
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 28, 2022
Everything was perfect staff ,service and location
Response from Property: Thank you very much for your kind feedback.We would be delighted to welcome you at the Hotel Sacher Wien again soon.Until then, I wish you all the very best!Kind regards,Andreas KeeseGeneral Manager
Anonymous User
Deluxe Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It was the best hotel I've ever stayed in. The room was a little cold, but the room, breakfast and service were all excellent.
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
RYOTA
Deluxe Room
Stayed in Apr 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The location and service were top notch.
The amenities were also from a great brand, so I was very satisfied.
However, since this is a fairly prestigious hotel, you should be a little mindful of the dress code.
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Guest User
Deluxe Room with View
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 19, 2024
It is a historic hotel. You can see the street view when you open the window. When you check in, you can reserve a spot in the cafe with the front desk. You can go directly to the cafe according to the time and taste the delicious Sachertorte. Worth staying
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Guest User
Junior Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very satisfied, the best hotel for this trip
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
GEUNMIN
Junior Suite With View 1 Queen Bed
Stayed in Jan 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 21, 2024
It's pretty and the hotel lives up to its reputation, but the hotel is too small and the noise of passersby talking on the street at night is too loud.
I think it is at the level of a boutique hotel.
It's friendly and the hotel service and cleanliness are good, but it's an old hotel so the facilities are below expectations.
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Guest User
Deluxe Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The Sacher is rightly one of the best hotels in the world. The service is unimaginably good, the staff extremely professional and friendly, and this in Vienna
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Xiaomaoqimahengdadao
Deluxe Room 1 Double bed
Stayed in Sep 2023
Solo travelers
29 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Very satisfied, it is indeed a top-notch hotel. The hotel balances the richness of history and culture with the luxury of modern facilities very well, and the service is impeccable.
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
Dahuilangdongshichang
Junior Suite With View 1 Queen Bed
Stayed in Mar 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Very nice luxury hotel, excellent in all aspects
Original TextTranslated by Google
Response from Property: Dear Reviewer, Thank you very much for your wonderful feedback! We would be delighted to welcome you at the Hotel Sacher Wien again soon. Until then, we wish you all the best! Kind regards, Andreas Keese, General Manager
VmicroCapital
Deluxe Room
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Aug 31, 2023
A simple and elegant hotel. The room comes with the famous Sacher Torte for free. The room is small and the bathroom is even smaller. However, this is generally the case for hotels in the old city. The location is very convenient. Just downstairs is the pedestrian street and major attractions. It is within walking distance to the Golden Hall. ten minutes.
Original TextTranslated by Google
Response from Property: Dear Reviewer,Thank you very much for your wonderful review and your detailed feedback!I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest.It would be our pleasure to welcome you back to the Hotel Sacher Wien soon.Please do not hesitate to contact us at any time if you have any questions or wishes.Until then, we wish you all the best!Kind regards,Andreas KeeseGeneral Manager