Name: UNA HOTELS Ala Venezia-Adults 16
Address: Campo Santa Maria del Giglio, 2494, Venice, Veneto, 30124, Italy, Campo Santa Maria del Giglio, 2494, Overseas, Italy
Rating: 8.7

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Arrived in Venice, it is quite a long walk from the train station. As per the picture, I thought the hotel was located on the lovely water front however that’s incorrect, the entrance is around the back, the bedrooms windows were boarded with no view. The first night the fire alarm went off, in a panic we leave the room as per other people to be asked “ where are you all going”? The fire alarm had been going off for 20minutes at midnight. We asked reception in the morning for then to just laugh it off and say false alarm. I main reason for staying in hotels is to have a good night sleep. Breakfast was good. Room is extremely outdated and nothing like the pictures. Two single beds pushed together. Small room. The hotel looked like it was going under renovation.

Very pleasant stay experience. In the off-season, we were upgraded to the Grand Canal View Room for free. The room is modern, high-class, spacious and beautiful, and there is a super-beautiful river-view terrace. The service is also very warm and attention to detail. Really a treasure hotel, highly recommended! ! !

Lovely hotel, very clean, friendly staff, perfect location. 

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Veneto

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