Spa Hotels in Urumqi

The room we stayed in was 423. It was a fancy 'Simple Mesmerizing Starry Sky Room' with a tub near the window.... stayed for 2 separate days. 1. The toilet was nice as it warms the seat and has a bidet with auto flush. 2. The hotel location was good, near the nanmen metro station exit A. To go to Intl Bazaar is only one stop - erdaoqiao station. 3. This same metro can take u to the airport but didn't manage to try it. 4. Near to fast food, convenience shop as u exit from hotel, turn left and cross the road. 5. Bonus: Has a laundry room (washer & dryer) at level -1 for free usage with free detergent.

From the moment I stepped into the hotel lobby, I was attracted by the elegant atmosphere of this hotel. The delicate chandeliers emit a soft light, creating a warm and luxurious feeling. The front desk staff greeted every guest with their warm smiles and professional service. They not only checked in quickly, but also provided detailed information about the hotel facilities and surrounding attractions, which made me feel at home. After walking through the lobby, I was led to the elevator hall. The interior decoration of the elevator was also exquisite, and every detail reflected the hotel's pursuit of quality. When I arrived at the room, I was shocked by the decoration in the room. The spacious space, modern design and high-quality furniture, each of which revealed the hotel's intentions. The soft bed was covered with delicate sheets, which made people want to experience it immediately. The lighting design in the room is clever, which can adjust the brightness and create different atmospheres, whether it is work or rest, it can meet my needs. The facilities in the room are all available, from high-speed wireless network to air purifier all-in-one machine, to the humidifier in the room, each of which surprised me. It is particularly worth mentioning that the hygiene in the room is impeccable. Whether it is the cleanliness of the bathroom or the neatness of the bedding, I feel at ease. The hotel's service staff is also the highlight of my experience. Xiaomai [Rose] [Rose] [Rose] at the front desk is always on call, and can respond quickly and provide help whether it is room service or other needs. His professionalism and friendliness make us feel happy every time we interact. Dining in the hotel's restaurant is also an unforgettable experience. The dishes carefully prepared by the chef team are not only delicious, but also artistic. The ingredients are fresh and the cooking techniques are superb. Every dish is praised. The service staff in the restaurant is also professional. I am very satisfied with their familiarity with the menu and their sensitivity to the needs of guests. In addition, the hotel's fitness center and swimming pool are also good places for me to relax. The fitness center is well-equipped, the swimming pool has clear water, and the surrounding environment is quiet. Whether it is morning exercise or evening relaxation, you can find the right way here. In general, this hotel has achieved the ultimate in hardware facilities, service quality and environmental hygiene. Every stay is a pleasant travel experience, making me look forward to the next visit.

Come on, once I am very satisfied with the hotel I choose and feel that the price-performance ratio is superb, I can't help but take pictures and show off as soon as I enter the room. I searched for hotels near Hongguangshan Convention and Exhibition Center for a long time, and finally booked this hotel with a rather alternative and unique style with trepidation. Sure enough, I was not disappointed. This kind of strong ethnic style is rare and feels great. The room is large, clean, and transparent. The key is that it is next to the convention and exhibition. Just walk out of the hotel yard. This hotel is backed by the Hongguangshan Buddha and is on the main road in front of it. The transportation is also relatively convenient. It was a pleasant stay. I will praise myself. I will come here next time!

Cleanliness and location are great, as well as the price. But where this hotel lacks is service. There was a MAJOR hiccup in how front desk handled my situation. I came back at 4am after a night out and lost my room key. The front desk really struggled to find my room number. After about 5 minutes of searching, she found my room and handed me a new key. Except IT WAS THE WRONG ROOM. I walked into a room that had 2 complete strangers asleep in the room. They were startled and I closed the door immediately. Went back downstairs and had to ask the front desk for another key, which the lady searched for another 5 minutes before finally finding my room. Needless to say, this is BAD. You CANNOT give someone’s room key to a stranger. That is an absolute sin in the hospitality industry. I hope they will retrain their staff and learn from this review.

The experience of staying at Chenghang Hotel this time was simply great! The environment is beautiful and refreshing. The service is top-notch, the staff are warm, thoughtful and meticulous, making me feel the warmth of home. The most surprising thing is their ethnic restaurant. Every dish is full of unique flavor, allowing me to taste different ethnic food cultures. Moreover, they also provide airport shuttle service, which is really convenient! 👍 Next time I travel, I will choose Chenghang Hotel.

The hotel is distinguished by its fantastic staff, consistently helpful and exceptionally friendly. The spacious rooms are adorned with delightful, plush beds, providing a comfortable retreat with captivating views overlooking the city of Urumqi. Conveniently, the hotel offers parking in front of the premises. While the hotel isn't centrally located, its strategic positioning ensures a mere 15-minute drive to the airport, enhancing its accessibility and convenience.

The service is superb, whether it is the beautiful lady who helps with registration at the front desk, the handsome guy with a little explosive hair in the lobby, or the beautiful lady in gray uniform in the restaurant. Thank you for upgrading our room to an executive room, helping us with our luggage, introducing us to breakfast, and preparing hot water for us, etc. The beautiful lady in the restaurant is always very gentle and attentive, providing knives and forks, and helping us bring wonton stew to the table. The service really makes us feel very warm, the room is also very comfortable and bright, and we slept very well. I will come back again. Oh, by the way, the cleaning staff is also very considerate to roll up the charging cable, full of details!

The hotel environment is elegant, the service is very thoughtful, the check-in experience is very good, the front desk Kylie service is particularly good, the room has no smell. The newly opened hotel is very good, the staff is very professional and solves the problem

First of all, hygiene 1. Room 8668 was opened at the front desk. There was dust and cobwebs in the cup. There was a camera outside the window. You could actually see it while lying on the bed. The manager on duty said that he would change my room to 8601. The room had already been checked. 2. It turned out that the 8601 toothbrushing cup contained toothpaste stains and rag wipe marks left by the previous customer. Shouldn’t it be cleaned, disinfected, and cleaned again? 3. There is a condom bag left by the previous guest under the bedside table. 4. I didn’t order takeout. At 00:36 in the morning, a robot delivered food to my room. Can I have some rest? 5. I asked the manager on duty for 4 disposable cups. In order to solve the problem, the manager on duty said that he would give me free room fee until I checked out the next morning. The manager on duty only asked how my stay was. In the middle of the night, the robot asked Xiaodu I'm sending something by voice. Can I take a rest? Not mentioning how to solve it, I left because I was in a hurry. There are pictures and the truth. The service points are given to the front desk. Although the manager on duty served enthusiastically, he did not solve the actual problem for the guests. The facility deducted one point because of the camera. I don’t want to say it anymore. , I hope the hotel can give a reasonable solution! I wish the hotel a prosperous business and abundant financial resources.

Facilities: The room is fully equipped, the room is well lit, and the price is relatively high Hygienic: The room is clean and tidy, and the living is very comfortable Environment: good location, convenient transportation, free parking space in front of the door, very close to the airport Service: The front desk and hotel staff are very enthusiastic and will take the initiative to say hello. Great There is also a restaurant on the fifth floor. The breakfast buffet is very rich. You can also order two drinks.