Hoi Tak Hotel Reviews

One of the few hotels worldwide offering hot orange juice for breakfast.

Arrived at the hotel after visiting the local vehicle administration office to get my Chinese drivers licence. I required a certificate of residence from the hotel to complete the process. 李艳毅 went out of her way to help me get the document, taking me to the local police station, translating for me and contacting local authorities on my behalf. Thanks to her I was able to successfully get my licence. Hotel is elegant and classy, well furnished rooms and great, helpful staff. Also a good view of the city from the window. Walking distance from main attractions in Ürümqi city.

The service was particularly good, and the front desk supervisor Guzalnur was very enthusiastic and took the initiative to help. I was on a business trip and exceeded the business standard room. Unexpectedly, I upgraded to a suite for free, and the check-in experience was very good. The room was clean, comfortable, and the area was also large. The environment was in the city center, opposite People's Square. As my phone number was foreign, I couldn't order takeout, so Guzalnur helped me book takeout. He was very careful, and most importantly, he could exchange foreign currency, which was very convenient. Recommended, recommended, recommended.

Cleanliness and location are great, as well as the price. But where this hotel lacks is service. There was a MAJOR hiccup in how front desk handled my situation. I came back at 4am after a night out and lost my room key. The front desk really struggled to find my room number. After about 5 minutes of searching, she found my room and handed me a new key. Except IT WAS THE WRONG ROOM. I walked into a room that had 2 complete strangers asleep in the room. They were startled and I closed the door immediately. Went back downstairs and had to ask the front desk for another key, which the lady searched for another 5 minutes before finally finding my room. Needless to say, this is BAD. You CANNOT give someone’s room key to a stranger. That is an absolute sin in the hospitality industry. I hope they will retrain their staff and learn from this review.

Food choices are limited. But there are many restaurants around. Good location, spacious and comfortable rooms.

They accept foreigners and that’s a big plus. Great location, close to bazaar and main square just in front of the hotel. Nice and friendly staff. Hotel is a bit old, but overall good place to stay for 1-2 nights

Wow 🤩 nice hotel! Aso loved the staff and the service .. near many attractions and easy to get taxis and public transportation…

Nicely

It is convenient for traveling, and there are many places to eat and play nearby. It is also close to the Grand Bazaar. The front desk staff are also very enthusiastic, especially Miss Nur, who upgraded the room type and introduced the nearby places to eat. There is also Brother Alim, who saw that I had a lot of luggage and took the initiative to help me move my luggage to the room. It was really considerate. The room was very clean and tidy, and the bed was very comfortable. I slept very comfortably. I will choose this hotel next time I stay. Although it is an old five-star hotel, the service of the staff is really excellent. Recommend, recommend, recommend...

Very satisfied with the room facilities, the service attitude is very good, the front desk staff Nur and Guo Bai are mentioned, the overall decoration of the hotel and the staff are very satisfied and trustworthy. I personally think the hotel lobby environment is good and I like it very much. Next time I will choose this hotel Hyde.👍👍

An old five-star hotel, taxi drivers know it. The location is good, there are subway and bus stations nearby, and it is not far to take a taxi to the Grand Bazaar and Hongshan. People's Square is downstairs, and you can walk to Shaanxi Temple and Mingde Street. The front desk service is quite good. Sisi Tuotu Liangbo's service is in place and very enthusiastic. He also upgraded our room type for free. The room is large and the floor is on the 30th floor with a good view. I will choose this hotel next time.

The hotel is located in the city center, which makes it convenient to go anywhere. There are many restaurants around. The hotel's waiters are capable and friendly, especially Jiadadan, Wang Huijuan, and Toto, who made people feel at home and sent fruit and water to the room. I will stay here again next time!

The room is very clean and quite big. It is designed in a traditional style and is very convenient to use. The location is very good. The main entrance of the hotel faces east and is directly opposite the People's Square. The hotel is above the Bank of Communications. The room has a wide view and there are many banks gathered around. The swimming pool and gym are both good. You can exercise after playing.

Urumqi Xinda Haide Hotel! A five-star hotel with a high comprehensive cost-effectiveness! There are not many hotels with swimming pools in Urumqi! I found this one when I booked the hotel! A super deluxe room was designed for me when I checked in! Because I didn't ask in advance on the first day, I didn't swim upstream! The good thing is that the room is comfortable, so I stayed another day and swam upstream! The swimming pool seems to be a special place for my husband and me! In general, the hotel is really good! If I come to Urumqi next time, I will choose this hotel again!