Home Inn Neo (Urumqi Trade City Qiyi Jiangyuan Store) Reviews
Home Inn Neo (Urumqi Trade City Qiyi Jiangyuan Store)
No.190 Cangfanggou North Road, Saybag District, Urumqi, Xinjiang, 830000, ChinaView Hotel Details
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Home Inn Neo (Urumqi Trade City Qiyi Jiangyuan Store) Guest Reviews
4.5/5
Good
770 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(770)
Positive reviews(741)
Reviews with photos/video(65)
Friendly front desk staff(56)
Classy environment(45)
Awesome amenities(40)
Easy to get around(34)
Many amenities(17)
Average sound insulation(13)
Perfect for business trips(7)
Stayed multiple times(7)
Negative reviews(29)
El Iy Wang
Superior 2-bed Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Staff are friendly. Room is clean. There is a bus stop downstairs so you can easily go to nearby area without walking along distance.
Response from Property: Praise is a state. You must be a person of high status, and your sincere expression from the heart has given us great encouragement! Praise is recognition of other people's achievements and respect for other people's personality!
Guest User
Queen Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Good!
Response from Property: .The bits and pieces of the past are clear in the dusk, and the traces of the years are brewing in the dusk. The indelible beauty of yesterday is far away in the words. I am very grateful to my dear for your long-term companionship. We will see you in the days to come.
Guest User
Business Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The location is very good and easy to find. It is convenient for travel. It is close to the Grand Bazaar and Hotan Second Street. The hotel environment is also very good and satisfactory. The security is very responsible and the travel is safe. I will continue to book on my return trip to Urumqi
Original TextTranslated by Google
Response from Property: 親愛的家人,您好!感謝您對我們的支持,唯有温暖相伴,才能讓您感受“心之所處,心之所安”,時光靜好,與君語。小如定會不忘初心,創造着一段段驚喜與感動,如家酒店與您共同譜寫最美的故事。
Anonymous User
Queen Room
Stayed in Aug 2024
Travel with friends
11 review
4.6/5
Great
Posted on Sep 11, 2024
It is very close to Hotan Second Street and the Grand Bazaar. The location is very convenient. The staff are also very enthusiastic. The security uncle will also help us carry our suitcases and open the door for us. This Home Inn is quite clean.
Original TextTranslated by Google
Response from Property: As long as you put your heart into it, you can achieve everything. Oftentimes, the most simple, direct words often move us the most. Every happy smile is a compliment and encouragement. Meeting you, encountering beauty, everything is for your consideration. I hope you like us as always, and we are looking forward to your next visit.
Guest User
Business Queen Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Fairy auntie! ! The auntie is so considerate. I was worried that I would go out late and didn't ask for cleaning. Would no one clean the room? As a result, I found that the clothes thrown on the bed and the pile of sundries on the table were neatly arranged before I went out. Who knows the value of seeing this scene when you arrive at the hotel at 11 o'clock after playing all day! ! ! Every day after playing, the auntie at the door will greet you enthusiastically. There is no class smell of the auntie, and the auntie is careful and responsible. Tears!
Environment: very comfortable, there is flower tea at the door, and there is a small group route on the left side of the elevator.
Hygiene: The auntie is really responsible! !
Facilities: complete!
Service: 💯
Original TextTranslated by Google
Response from Property: As long as you put your heart into it, you can achieve everything. Oftentimes, the most simple, direct words often move us the most. Every happy smile is a compliment and encouragement. Meeting you, encountering beauty, everything is for your consideration. I hope you like us as always, and we are looking forward to your next visit.
Chloe travel
2-bed Room
Stayed in Jul 2024
Travel with friends
26 review
4.7/5
Amazing
Posted on Sep 1, 2024
The service is super good. Someone cleans and refills bottles of water every day. There is a self-service laundry room on the third floor. There is a bus in front of the hotel that can easily go to the International Bus Terminal and the train station! There are shopping malls and supermarkets next to it, and it is very close to Hotan Second Street. It is very convenient to eat!
Original TextTranslated by Google
Response from Property: As long as you put your heart into it, you can achieve everything. Oftentimes, the most simple, direct words often move us the most. Every happy smile is a compliment and encouragement. Meeting you, encountering beauty, everything is for your consideration. I hope you like us as always, and we are looking forward to your next visit.
3qietingfengyin
Queen Room
Stayed in Jul 2024
Couples
13 review
3.7/5
Posted on Aug 28, 2024
It's OK. The soundproofing is average. It's quite noisy in the morning. The room type we stayed in this time is very strange. It's a trapezoid. Anyway, it's not that comfortable. There are many restaurants next to the hotel. The hygiene is very good and clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for the imperfect stay experience you had. We apologize. We will reflect on ourselves, review our shortcomings and correct them. Thank you for your advice. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Zhangxianshengzaizhe
2-bed Room
Stayed in Jul 2024
Family
8 review
2.8/5
Posted on Aug 16, 2024
The room is too small, as big as a pigeon cage. It is inconvenient to turn around and move. The hygiene is so-so. To be honest, the price is not cheap, probably only 10 square meters.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您本次入住如家酒店·neo(烏魯木齊商貿城七一醬園店),未能給您帶來一個完美的入住體驗,向您表示真心歉意。首先,關於您提到的房間小的問題,由於您入住的大床房是我們的基礎房型,面積18-20㎡,可能的確比酒店的主力房型稍微小一點,我們歡迎您下次入住時選擇選擇入住其他房型,酒店全體員工祝您工作順利,生活美滿!
Guest User
Queen Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The location is excellent, food, accommodation and transportation are very convenient. Booking in advance will give you a big discount. The room was a little different but it was adjusted in the end. It is a relatively clean hotel during the trip.
Original TextTranslated by Google
Response from Property: As long as you put your heart into it, you can achieve everything. Oftentimes, the most simple, direct words often move us the most. Every happy smile is a compliment and encouragement. Meeting you, encountering beauty, everything is for your consideration. I hope you like us as always, and we are looking forward to your next visit.
Ninosan
Business Queen Room
Stayed in Jun 2024
Business travelers
23 review
4.3/5
Very Good
Posted on Sep 5, 2024
The room facilities are pretty good, the environment is pretty good, and the hygiene is pretty good. It's very convenient to stay here for training, and it's very close to the Grand Bazaar. There are a lot of food downstairs, and there's a market across the road, with many local vendors selling fruits. The staff's service attitude is also very good, and there is a security guard at the entrance, which is great! Then the sound insulation is not very good... If someone talks without closing the door, you can hear it clearly through the wall...
Original TextTranslated by Google
Response from Property: As long as you put your heart into it, you can achieve everything. Oftentimes, the most simple, direct words often move us the most. Every happy smile is a compliment and encouragement. Meeting you, encountering beauty, everything is for your consideration. I hope you like us as always, and we are looking forward to your next visit.
Anonymous User
Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The accommodation experience at Home Inn Urumqi is satisfactory. The room is spacious and bright, with excellent sanitary conditions and soft and comfortable bedding. The hotel is fully equipped with basic accommodation needs, including air conditioning, TV and free Wi-Fi. The professional attitude of the service staff added a lot of fun to the stay. In addition, the hotel also provides convenient front desk service, and the check-in and check-out procedures are very efficient. Overall, it was a pleasant stay and highly recommended.
Original TextTranslated by Google
Response from Property: 【有求必應】【100項暖心借物】尊敬的賓客您好:非常感謝您入住如家酒店·neo(烏魯木齊商貿城七一醬園店)。為您留下美好的酒店體驗是我們的榮幸。感謝您的用心發現和用心分享,酒店全體員工誠盼您的再次光臨。
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
1 review
3.2/5
Posted on Dec 25, 2024
The noise was really noticeable. I didn't sleep well all night and was woken up frequently. At around one o'clock, people started opening and closing doors frequently. At around four o'clock, people started arguing outside. At around seven o'clock, I could even hear the alarm clock next door. In the morning, I could also hear the bus stop announcements. The noise level is outrageous.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant suggestions and supervision from guests like you that enable us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Queen Room
Stayed in Nov 2024
Couples
3 review
2.3/5
Posted on Dec 24, 2024
The room smells heavily of cigarettes. The hotel does not have a parking space and it is difficult to find a parking space nearby. The hotel sign didn't even have any lights at night, but there was a foot bath sign above the sign. When the foot bath was lit, you couldn't see the Home Inn sign at all... My personal experience was not good and I really can't give it a high score.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您入住如家酒店·neo(烏魯木齊商貿城七一醬園店)。您能在若干酒店中選擇我們,這是難得的緣分。很抱歉在您這次假期旅途中給您留下了不完美的入住體驗,我們真誠向您致歉。關於燈牌問題我們已聯繫工程師傅將常亮時間變更,每一位客户的入住意見,都將是我們持續改進、不斷提升的永恆動力,即要向為此而給您造成的不滿表示真誠歉意,同時也要向您所提出的建議表示真心感謝,我們一定認真改正、不斷進步。期待您下次再來烏魯木齊時,可以直接與我們聯繫,能夠給到我們一次彌補歉意的機會,再次感謝!祝您一切順利、諸事如意!期待再次光臨!
G~LI
Queen Room
Stayed in Feb 2024
Other
12 review
1.0/5
Posted on Apr 3, 2024
This time I had a very bad check-in experience. When I made the reservation, I wrote in the special request that I wanted a quiet room, but I was assigned to a room next door to the laundry room. It was so loud that I couldn’t sleep... and the room was very clean. I There was garbage in the trash can when I entered. Could this be a room that someone else has changed? Even if it’s a room that someone else has changed, don’t I need to rest? And the sides of the bedside table... What's going on? Why does it feel like it hasn't been cleaned in a long time? Finally, I was given a different room. I think this room was even worse. The door couldn't be opened twice and I had to wait for the front desk to open the door. I entered the room to take a shower and found that there were hairs in the bathroom, not just one or two... Why is home hygiene so bad now?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The room was clean and tidy. I left my ID card in the room and they took the initiative to put it in my room. The towel and tissue aunt also took the initiative to replace it. The staff were very warm and friendly. I was not satisfied with the original room and agreed to change it. The security uncle also helped to carry the luggage when I left.
Original TextTranslated by Google
Response from Property: Xiaoru is so excited and happy! Seeing your family members’ affirmation of our work again, Xiaoru can only work hard to create a brand new service and accommodation environment for you! I hope that with the encouragement of your family members, Xiaoru can perform at an even better level! I wish you good work and happiness every day!