Shenzhen Lanyu Hotel (Dongmen Old Street) Guest Reviews
3.8/5
837 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.9
Cleanliness3.7
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Positive reviews(704)
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Easy to get around(79)
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Average sound insulation(40)
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Many amenities(32)
Friendly front desk staff(30)
Good Internet(16)
Negative reviews(133)
Busanwang
Cozy Private Double Bed Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 28, 2024
Good places. Strategies and near to everywhere. We with my family enjoy to stay here because easy to find eat and go to mall.
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
tonyathk
Cozy Private Double Bed Room
Stayed in Oct 2024
Couples
10 review
3.7/5
Posted on Nov 17, 2024
The hotel is close to shopping and alots of places even the Metro is very near.
The building entrance is quite difficult to find it's just beside at lemon drink shop after a corner turn, so remember to look left side if not you'll miss it.
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Captain Socy
Cozy Private Double Bed Room
Stayed in Aug 2024
Family
16 review
4.0/5
Very Good
Posted on Sep 26, 2024
Very good place to stay cheap and the rooms are big enough
Too many restaurants down stairs
But hard to find place
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
Karen Seah
Tranquil Peaceful Sleep Double Bed Room
Stayed in Jul 2024
Couples
9 review
3.0/5
Posted on Aug 14, 2024
Given a small and smelly room it is worst than my store room at home. After feedback reception agreed to change to another but need time top up a further RMB150. The re-placed room is far from functional and ended unable to bath for the night. Not recommended.
Response from Property: Dear guest: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
Kin Man Chau
Cozy Private Double Bed Room
Stayed in Dec 2024
Family
46 review
2.0/5
Posted on Feb 1, 2025
The roomsize is small and the size of the bed is also small. It is not a hotel. You cannot expect it as a hotel. It just the price is cheaper.
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Francis A.M. Manno
Budget Room - Single Occupancy
Stayed in Nov 2024
Solo travelers
2 review
4.5/5
Great
Posted on Dec 29, 2024
Lanyu is centrally located in old Dongmen. The building and entrance are not clean, even by Shenzhen standards, however the rooms are very clean. Walk out tge door and there are a variety of different cuisine and delicacies. The bootleg market is down the street and the Hallal district is not very far.
This is a budget hotel.
Response from Property: 尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!一直以來的支持,感謝您對我們的關愛!
Suzychan
Tranquil Peaceful Sleep Twin Room
Stayed in Nov 2024
Family
9 review
3.7/5
Posted on Dec 28, 2024
The hotel is old dirty but worths it price so can complain much. But would rather stay at others hotel that has better offers and cleanliness but the hotel let us stayed till 2pm for late check out over all so-so
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
ณัฐธยาน์
Budget Room - Single Occupancy
Stayed in Nov 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Dec 31, 2024
The location is good, close to Dongmen night market. The room is clean but smell of smoking.
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Jesselton
Exceptional City-View Twin Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 4, 2024
Motel situated in a good location that is convenient for my family. Staff service & responsiveness exceptional in my opinion. 谢谢。
Response from Property: Appreciate your kind remarks about our hotel. Itsalways a pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority.
Chaiwat Boonraksa
Cozy Private Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room was clean. Very near Dongmen market . Very near MRT. Very convenient room.. The reception is standby. 24 hours and very kindly. Wi-Fi is OK.  everything in here is right.
Response from Property: Thank you very much for your support and trust in us. We will continue to adhere to the service philosophy of doing things with care and providing attentive service, so that you can feel the warmth of home when staying at Lanyu Hotel. Looking forward to your visit again to review our progress, and wishing you happiness every day!
Long Tripcation
Tranquil Peaceful Sleep Twin Room
Stayed in Mar 2024
Solo travelers
24 review
4.0/5
Very Good
Posted on Apr 20, 2024
Room was upgraded to me & quite big too. Near MTR station. More restaurants to choose there.
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. This is our job and our honor. We believe that we can also bring you a satisfactory experience. Looking forward to your stay again!
Dear guest: Hello! We
Jackson
Tranquil Peaceful Sleep Double Bed Room
Stayed in Jul 2024
Couples
22 review
4.0/5
Very Good
Posted on Aug 26, 2024
The location was great just minutes from Line 1 Laojie metro station, within the Dongmen night market ! The hotel look old from the outside but the reception area and room are clean and acceptable for a comfortable stay in Shenzhen. Eating is easy with plenty of eateries everywhere once you walk out of the hotel.
4 friends in 1 room very cheap, comfortable , good service , just cat sound a bit and not easy to find the building , anyways next trip will go again
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
LaO 安东尼
Cozy Private Double Bed Room
Stayed in Jan 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Feb 16, 2024
This Hotel room is small but cosy, comfortable beds and quiet since its on the 9th floor.
You exit the hotel and your right in the mix of everything in Dong Men.
The staff are kind and friendly also helpful with directions.
I recommend this place who are on a budget friendly trip.
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
Steven Dowson
Exceptional City-View Double Bed Room
Stayed in Jan 2024
Couples
50 review
4.0/5
Very Good
Posted on Feb 14, 2024
Good location a short taxi ride from train station, and excellent for restaurants - the whole area is full of places to eat and was very lively at night. A bit difficult to find on the 9th floor of a block. Receptionist was courteous and efficient. Room was clean, as were the sheets, pillow cases, towels, and toilet. Bed was comfortable and soundproofing was good, apart from the Chinese guests shouting to each other at 7am which I used as an opportunity to practice my Chinese - I'm pleased to say they understood. Good value and we enjoyed our two-night stay.
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!