Yaduo HotelUrumqi Youhao Wanke Kexi Road Reviews

Very pleasant hotel equipped with laundry facilities. Reception / Concierge was very friendly and helpful. Room was spacious, comfortable and most importantly, very clean.

Great location: many restaurants and small venders around and within walking distance to the Provincial Museum. The midnight snack is very proper and a warm gesture to welcome the guests.

The hotel is located near the Xinjiang Museum, about five or six minutes' drive away. We were traveling by car, and the security guard at the door immediately told us that we would be charged for parking on the first floor when we parked, so that we could record the license plate in the parking garage. This was quite touching, hahaha! The room was as comfortable as always. Among all the hotels, Atour's pillows are the most comfortable. The others made my neck hurt after sleeping. 🤦🏻♀️

The hotel has complete facilities, including a professional gym and laundry room. The room is spacious and bright, and the transportation downstairs is convenient, so it is convenient to eat. The room is clean and hygienic, with floor heating, and the front desk staff is patient, meticulous and thoughtful.

Urumqi is very beautiful with snow~ I like Atour very much. This Atour has a great experience. It is one of the best Atours I have stayed in. I only booked one day. I liked it so much that I didn't want to leave. I changed to a Jimu twin room to try. One is to see the street view and the other is on the sunny side with a lot of sunshine☀️. I also took a picture of the landlord with thick snow downstairs. Oh, yes, I like the building view seen from this sunny room because I think his buildings are very characteristic of Xinjiang. I like it very much~ The heating in the room is very sufficient and it is not cold at all (it is really too cold outside🥶). It is very clean and new Atour. The breakfast is also very delicious. Sitting by the window, eating breakfast while watching the thick snow scene is so delicious😋~^_^ The brothers and sisters at the front desk and other employees are very good! Super friendly service and patient. I will stay here again if I have the chance in the future!

Atour, the living feeling is very comfortable! 24-hour free gym and laundry room, the name is very literary! Just rest for one night after getting off the plane. The noodle shop downstairs is cleaner and tastier than the one on Hotan 2nd Street. You don't have to go so far to go there. I didn't order breakfast when I booked the room because I wanted to try the local breakfast. This service is very warm. The hotel staff is very enthusiastic to guide the parking lot and help with luggage, which is good. The front desk is very efficient and explained where to issue the invoice. The porridge in the evening is good and very professional.

Very satisfied with the service. The requests were responded to promptly and the needs were solved quickly. The staff were very polite. The best thing was the two security guards at the door. They were very friendly and helped with the luggage and answered questions. The hotel environment was also very good. It was great.

The check-in experience was very good. The front desk staff was also very polite. They greeted us every time we entered and exited the hotel. When we checked in, we were served Atour's black tea. As a southerner traveling in Xinjiang, the food we eat every day is too heavy. The porridge provided by Atour in the evening was really great. This hotel has very good service and sanitary facilities. Water was also given when we checked out.

The hotel is clean and the room is big. The lady at the front desk helped me upgrade to an executive room. The late night porridge service provided by the hotel is very thoughtful. The hotel bedding is very comfortable to sleep. I will stay here again next time.

As always, Atour, the hygiene is reassuring, the facilities are also new, and the living is very comfortable. The environment is also OK. Although I only stayed for one day, I still left a good impression

The room is clean and tidy, the voice control system is very practical, the shower has a large flow, very comfortable, the hot water in the shower and basin comes out as soon as it is turned on, thumbs up! There is supper porridge at night, which is heartwarming! The breakfast food is very good and tastes very good. The handsome guys and beautiful girls at the front desk are very enthusiastic. The sound insulation in the room is not very good, and the sounds in the corridor and the sound of opening and closing the door next door can be heard.

Facilities: Smart home with refrigerator, very clean, sanitary and comfortable Hygiene: Clean and sanitary, up to Atour standards Environment: Very close to the city center, a museum within walking distance Service: Very good attitude, always responsive Noodles downstairs are superb

When I checked in, the drain in the bathroom was full of dirt and hair. They must have been in a hurry to clean it, and it had just been cleaned. When I moved in, there were water stains on the bathroom floor. Then they said that there would be late-night porridge at the check-in place at night, but I don’t know if it was because we didn’t get the porridge at 11 o’clock when we came back from going out, and we didn’t mention it the next day, so we didn’t get to drink it. It was also said to be a special project, but we didn’t experience it. The front desk probably has social phobia. What services should we have? Shouldn’t he take the initiative to mention it? Many places are not as good as Dali Yaduo. The breakfast is rich, but I think the hygiene of the breakfast is very problematic. The tofu pudding has a lot of seasonings, and the lid is not covered. The condensed milk has crystallized, and the honey is directly hard.

I rarely give reviews, and I rarely give negative reviews, but I am really convinced by this hotel. First of all, I would like to mention a problem that I didn’t believe in another review, that is, the waitress really encountered me once during breakfast. Ask me which room it is in. How about you arrange a person at the door to prevent anyone from sneaking in and eating your breakfast? The second front desk staff all wore casual clothes and didn't look like a chain hotel, so forget it. I booked a parent-child room with 2 breakfasts, and asked if my 10-year-old son could get a breakfast. The female front desk said no, it would cost 48. I She just said that we were coming from Atour Ji Lifeng all the way, and they could give me a gift. She just ignored me and gave me the room card. I asked her what to say about breakfast, whether it should be given or not. She said to sign up for the room directly. Just go and eat with your room number. I said that you don’t need to buy anything else. You can do this. In fact, the next day I saw that no matter whether there are children or not, they directly report their room number for breakfast. Does this make the customer experience better? Can you cheat one by sharing breakfast? Not to mention that knowing that I have two children, I don’t even give them toothbrushes or slippers. These are standard equipment for all seasons, right? Third, you can watch the video and pictures. You said that a hotel chain room in your peak season costs 877, and I agree, but you gave the room such a small window? ? ? As for the person taking a shower, I washed my sister's hair. I pressed it first to wet it and apply shampoo. After washing it, I couldn't press it when I wanted to flush it. The air conditioner was even worse. It couldn't be pressed and there was no response at all. My husband called the front desk and a young man came up. He said yes, our air conditioner is like this and not very sensitive. Then he left. My husband didn't know how to turn it on. When it reaches 22 degrees, lower the temperature first. When I go to bed, I want to raise it a little to avoid freezing the child. But the temperature adjustment button doesn't respond at all. I don't know how to touch the on/off button, and then I can't press it anymore... I was completely speechless. The breakfast was also very funny. There was coffee, but no sugar, no milk, and no creamer. When I asked the waiter, he said it was only American style and nothing else. There were just a few people in front and back. It felt like a family workshop. There was no professionalism at all. I was very, very disappointed.