Hampton by Hilton Hotels in Urumqi

When checking in from the front desk, the staff was very enthusiastic. When they saw that there were children, they took the initiative to upgrade the room with a sofa bed. My good impression of them was instantly full. When I arrived at the room, I saw that the housekeeping lady had already opened the sofa bed and equipped it with parent-child supplies. The room was clean and tidy, with a reasonable design, soft and comfortable bedding, a wide variety of breakfast options, and convenient transportation around. It was a very satisfying trip.

A pleasant surprise arrived upon arrival: a free upgrade to a deluxe room. The staff, Xiao Xu, Manager Cai, and the cleaning staff were enthusiastic and responsible. The hotel's colors are modern and vibrant. There were some small surprises: the bedside table can be charged while lying down, and the lighting and air conditioning control panels automatically turn on when approached. The facilities are new and clean. The surrounding environment is pleasant, right next to Xiaolugu Park.

🌟All five-star reviews! This stay was really great! The hotel is in a super convenient location, just a 5-minute walk to Wanda Plaza. You don't have to worry about shopping and eating at night. You can quickly return to the hotel to rest after checking in at the popular online stores in the business district. The front desk ladies were very considerate. They greeted us as soon as they entered the door and took the initiative to help us upgrade the room type. When they saw that they were staying with children, they immediately greeted the children. This kind of meticulous service awareness really deserves praise👍! The cleanliness of the guest room was completely beyond expectations! The bedding smelled like it had been exposed to the sun, the seams of the bathroom tiles were clean, and there was no dust even in the corners of the room. Every employee made people feel truly at home. I have recommended it to friends who are going on a business trip, and I will definitely stay here again next time I come here!

I was very impressed by the front desk manager Gina. Before I checked in, I received a call from her with a voice like a female anchor, so I thought I would prepare for my check-in. I met her in person, a very beautiful and enthusiastic Xinjiang beauty sister. I was in a good mood when I saw her! When I left the hotel, I saw her squatting on the ground wiping the stains, which really touched me! Her sincerity and professionalism will surely rise step by step in this industry she loves! The ethnic minority staff in the hotel restaurant will also remind the guests one by one when the meal is about to close. Aunt Li Chunhua, who helped clean my room, knew that I was not feeling well these days, so she would come to clean later and care about me, and help me boil water. In short, it was a very wonderful stay. It felt like home when I came back here after a tiring business trip!

Def undervalued. Very good experience living here. New hotel, the service is great. The layout of the room is also very reasonable. Particularly the young lady at the front desk. She is professional, kind, attentive, making me feel very welcomed. 前台的年轻姑娘让我印象深刻。她非常专业，服务热情而又不过分。如沐春风，让我短暂的停留有一点点温暖。忘了记下她的名字，希望她能看到这条评价。谢谢你哦。 酒店很新，房间格局也令人舒适。 如有机会再次到访，还是会选择hampton