Hampton by Hilton Hotels in Urumqi

Excellent, very good. I stayed here for several nights during my trip to Xinjiang and booked two rooms. It was very convenient. It seems like this place is very popular, with many people bringing their children. I booked an airport pick-up in advance, and the guy was very friendly. Even when I was leaving, I made an airport drop-off a day in advance, but was told by a girl that it was full.

I was very impressed by the front desk manager Gina. Before I checked in, I received a call from her with a voice like a female anchor, so I thought I would prepare for my check-in. I met her in person, a very beautiful and enthusiastic Xinjiang beauty sister. I was in a good mood when I saw her! When I left the hotel, I saw her squatting on the ground wiping the stains, which really touched me! Her sincerity and professionalism will surely rise step by step in this industry she loves! The ethnic minority staff in the hotel restaurant will also remind the guests one by one when the meal is about to close. Aunt Li Chunhua, who helped clean my room, knew that I was not feeling well these days, so she would come to clean later and care about me, and help me boil water. In short, it was a very wonderful stay. It felt like home when I came back here after a tiring business trip!

🌟All five-star reviews! This stay was really great! The hotel is in a super convenient location, just a 5-minute walk to Wanda Plaza. You don't have to worry about shopping and eating at night. You can quickly return to the hotel to rest after checking in at the popular online stores in the business district. The front desk ladies were very considerate. They greeted us as soon as they entered the door and took the initiative to help us upgrade the room type. When they saw that they were staying with children, they immediately greeted the children. This kind of meticulous service awareness really deserves praise👍! The cleanliness of the guest room was completely beyond expectations! The bedding smelled like it had been exposed to the sun, the seams of the bathroom tiles were clean, and there was no dust even in the corners of the room. Every employee made people feel truly at home. I have recommended it to friends who are going on a business trip, and I will definitely stay here again next time I come here!

The room is spacious and comfortable. Hilton's mattress is always very comfortable, but the pillow is too thin and too soft. They don't provide razors, but you can ask the front desk for them. Two bottles of water are provided in the room. If you need more, you can also call and the robot will deliver it to the room. The breakfast is just so-so, nothing much to say, just eat whatever you want.

When checking in from the front desk, the staff was very enthusiastic. When they saw that there were children, they took the initiative to upgrade the room with a sofa bed. My good impression of them was instantly full. When I arrived at the room, I saw that the housekeeping lady had already opened the sofa bed and equipped it with parent-child supplies. The room was clean and tidy, with a reasonable design, soft and comfortable bedding, a wide variety of breakfast options, and convenient transportation around. It was a very satisfying trip.