Atour Hotels in Urumqi

We checked in at around 1 a.m. The staff helped heat up the food we brought and delivered it to the room with a robot. There was some smell of decoration. There were steps at the door. Although there was a ramp to push the suitcase, it was too steep. The double bed room on the 2nd floor was opposite the building, very close, and there was no view to speak of. The desk lamp was broken. The restaurant, laundry room, and gym were all on the 6th floor. The front desk did not inform us when we checked in, so we had to read the room description ourselves. There were 4 washing machines and 4 dryers available 24 hours a day. The room heating was not very good. Construction started downstairs before 10 a.m. It seemed like the facade was clanging and the sound was right above our heads. There was a card in the room explaining the noise caused by the construction, but it didn't help. Unless you get up early and go out shopping, the breakfast variety is relatively rich, so you feel you can go out for breakfast without ordering it. Downstairs is a Limin Market, which is close to the Grand Bazaar and Jinquan Mall for eating and drinking. We checked out at 14:00 and received a hand cream and a hand towel as souvenirs. It took more than half an hour to get a taxi to the airport. In short, the location is very convenient, the environment is very noisy, and the cost performance is not high.

Because it was my first time staying at Xinjiang Degang Wanda Atour on a business trip, the hotel front desk Qing Yu was very professional and enthusiastic. He checked us in quickly at the first time, poured hot water for us continuously, reimbursed us for the taxi fare from the airport, and took us into the elevator. The security uncle helped us with the luggage, which was very kind. When we entered the room, the room was very clean and tidy. It is difficult for southerners to accept the dryness here. A humidifier is of course a must. It is especially quiet at night. The aunt on the floor and the hotel front desk are like family members. Every time they help us wash our clothes, they are folded and placed in the room. Urumqi Degang Wanda Atour Hotel is the first choice for business trips. I will continue to experience it next time!

The room facilities are very new, and the staff are friendly. However, I'm a little puzzled by the hotel's volatile pricing. I booked two weeks in advance, but the price was significantly higher than the day-of check-in price. After reporting this to the front desk, I was given a free upgrade. However, upon check-in, I discovered there was no difference between the superior king and executive king beds. When we checked in, the bathrobes and water in the mini-bar for the executive king were missing. Only after calling the front desk did they deliver them! Doesn't that mean the superior king room becomes an executive king room after receiving the bathrobes and water? Is this the only reason for the over $100 difference in room rates? I don't understand.

Atour Hotel, North Gate, Urumqi: Full score accommodation experience, must be named and praised! This stay in Urumqi North Gate Atour wine from the details to the service is very intimate. The service efficiency and attitude at the front desk are very good. July and Xiaoxia are quick when checking in. The whole process is efficient and there is no waiting. They also take the initiative to take the heavy luggage on my hand and help to send it to the elevator. The smile is warm and enthusiastic, and the feeling is instantly full. Invoicing is required in the future, and she also patiently guides the operation. The process is simple and fast, and there is no need to worry at all. The room experience was equally excellent. The room was cleaned spotlessly, the bedding sheets were clean and flat, and the details were seen carefully. There is a need to call the room to deliver the goods, the staff responded quickly, and the items were delivered quickly, and the whole process was polite and thoughtful. I was hungry late at night and ordered the hotel's late-night porridge. The ingredients were fresh, the taste was warm, and the sanitary condition was reassuring. Breakfast is also worthy of praise, the dining environment is clean and bright, the food is rich and delicious, can meet the needs of different tastes. From check-in to check-out, every link is full of warmth. Next time you come to Urumqi, you must choose this Atour!

This hotel is fairly new, and we had a pleasant stay overall. The service was attentive, and the breakfast was enjoyable. Unfortunately, our first room had a strong smell of smoke, but the staff promptly moved us to a different room from the second day onwards. Special thanks to the receptionist, 植意, who was very friendly and helpful throughout our stay! We were also pleasantly surprised with a small gift bag upon check-out.

Facilities were very clean and nice. Initially we were given a room with strong smoke smell and it took them a while to change the room, but the new room given was much better. Staff were very friendly and let us late check out since our train was in the evening. They had bottles of water free to take which was good for dry winter weather. At the end they also provided some small freebies which was really nice of them. Overall a good stay!

I am on a business trip, and Atour is basically my first choice. This Atour is as good as ever, clean and hygienic. From the moment you enter the lobby, you can feel the enthusiasm and courtesy of the service staff. Everyone is like this. I will remember it. I picked up the names of two people, one is Zhou Na, a very beautiful girl, and there is a young man named Shaoqin, who is artistic and has a special hair shape. There is also a young man, whose name cannot be named, who is very attentive. One of their supervisors also upgraded my room. I am very grateful to Atour Hotel.

The front desk efficiency is particularly high, the guest supplies in the room are many, they are very easy to use, the air conditioning in the room is very warm and comfortable, even the shower water is unexpectedly warm and stable, and there is no hot and cold. The front desk is also very convenient to invoice, add WeChat to send a look up, and it will be opened in a while. The laundry room washed out is very fragrant and clean.

We chose this Atour hotel specifically for our trip with family and friends. It's situated in the most bustling area of the city center, with a subway station less than 100 meters away, making shopping and getting around incredibly convenient. Every staff member was incredibly warm and welcoming, contributing to a truly pleasant and enjoyable stay. The rooms were spacious and comfortable, complete with a mini-fridge. The breakfast spread was also diverse and plentiful. Overall, a genuinely excellent hotel!

A great hotel. Although it is a new hotel, the service is super good. As soon as we entered the front desk, there was a young lady serving tea, and we also gave mineral water when we checked out. (The important thing is that the two young ladies saw that we had so much luggage and there were children. , and also helped to deliver the luggage to the room, thank you very much) I am really thoughtful, very enthusiastic and professional, clean and hygienic. It is a safe stay. The transportation is convenient. The hotel is located only a few hundred meters away from the high-speed rail station. The room is well soundproofed. The air conditioning is good, there is free mineral water in the room, the floor-to-ceiling windows in the room have good lighting, and there is free laundry service. It is really not too convenient, it is quite good. The breakfast is delicious and rich. The overall feeling is very good. The hotel is very warm and the room facilities are Complete, very quiet, and the bedding is very comfortable.