To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(77)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(9)
Yeva_shine
Standard King Room
Stayed in Nov 2024
Couples
43 review
3.7/5
Posted on Jan 1, 2025
Very beautiful and nice hotel, huge rooms with big windows, the view could be better
Very average breakfast and gym
Anonymous User
Standard King Room
Stayed in Jul 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Aug 25, 2023
The area is very quiet, hygienic and clean. The hotel breakfast is simple but sufficient. I think it is very cost-effective.
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Wuyingwuzongshoushou
Standard King Room
Stayed in Aug 2023
Business travelers
55 review
4.0/5
Very Good
Posted on Sep 9, 2023
The hotel is generally OK, the room is relatively simple
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ROBERTA FRANCHINO
Standard King Room
Stayed in Feb 2023
Couples
3 review
2.0/5
Posted on Mar 6, 2023
Very poor breakfast buffet. No salads, just 4 pieces of cheese, some slices of bacon, cold eggs, packaged bread. Industrial juices, in short.. 15 euros..
The hotel is bare, devoid of everything, no bathroom door, poor cleanliness, I found hair and a greasy tap. 152 euros, Hilton double tree at the ingot would be much better.
Always check the comments, it's worth it
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Qiyuewuhaogailegeming
Standard King Room
Stayed in Sep 2022
Couples
7 review
5.0/5
Outstanding
Posted on Nov 12, 2022
The staff helped me without hesitation when I encountered an extremely embarrassing situation, thank you! The hotel room is spacious and clean. It is absolutely competitive among hotels of the same price. The equipment is complete and rich in variety. The staff is very friendly and efficient! I hope I will choose it again next time I go to Turin!
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Roberta
Standard Twin Room
Stayed in Jan 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 31, 2022
Wonderful experience.. beautiful hotel and super helpful and kind staff.. I recommend you to go.. clean, heated hotel and close to the metro..
beautiful beautiful beautiful beautiful beautiful
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Guest User
Standard Twin Room
Stayed in Jul 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Oct 2, 2024
超級滿分。服務到環境,衞生,都是完美。意大利人的完美,再次出差絕對首選
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Minoru Sumie
Standard King Room
Stayed in Nov 2024
Business travelers
3 review
3.5/5
Posted on Dec 22, 2024
とてもよかった
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Corinne
Standard King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Ottimo
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Guest User
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 29, 2024
It is a very well run hotel, with a huge and bright lobby which is also the place for breakfast and meals, because they good good quality food for a very reasonable price. The rooms are good in terms of bedding and other requirements, they even provide shavers and other amenities which other brands don't necessarily provide anymore. Don't expect a nice view, even my suite did not have one, and don't except to walk out and fond a choice of restaurants and bars. In clear you are about 15 mns by car from the nice part of town, and Turin is amazingly nice. All the staff are really very friendly and there is a 24 hours reception and also a well secured (pay) parking. I don't mean to push for coffee, which too many people abuse, but as "small" details showing how caring they are, you can even have a (or as many as you want) good quality expresso in the lobby for free, whereas in most hotels they have to pay sometimes high prices for a single shot
Guest User
Stayed in Oct 2024
Business travelers
4.0/5
Very Good
Posted on Nov 17, 2024
I spent a week on business trip. It is not in the center, but with the metro just a couple of mintes away, it is on a great place. Next to Eataly and the Lingotto, pleanty of parking around. The room I had was spacious, 2 windows that could be opened (facing the railway, but overall quiet), a couch, working corner, small fridge. OIn my taste the bed was alittle too soft (I love very hard matressess). The bathroom is big, with a bathtube instead of a shower (keep in mind in base of the age or the physical conditions). The gym is not big and can accomodate 5 persons simultaneously (if I remember well there are 2 cyclettes, 2 tapis roulant and 2 bench). Breakfast is very good, various choices for all tastes. The staff is extremely friendly as well. Overall positive; perhaps slightly costly (abour 200 EUR/night) for a double room single use.
Guest User
Stayed in Sep 2024
Other
2.0/5
Posted on Oct 24, 2024
Being a loyal Platinum Elite, I decided to give this hotel a try as there is no other Bonvoy option in Torino. Luckily it was just one night stay with departure at 7AM. I am very sorry to admit it but the hotel is one of the worst Marriott properties I have ever stayed at. Entrance, lobby, lift, rooms - all is screaming "please renovate me!" The only positive thing I am able to mention was a friendly staff at the front desk.
GoPlaces21246464652
Stayed in Sep 2024
Family
2.0/5
Posted on Oct 2, 2024
I travel to Turin often but always stay at a hotel that’s a non-Marriott brand. But being an Ambassador Elite I really try and stay at Marriott properties wherever I can, go decided I would give this hotel a second chance. Ambassador Benefits: No free breakfast, although you get a $10 food and beverage credit per person per day. I booked two junior suites and both suites were upgraded to one bedroomed suites. Both suites were available for 1pm. Our amenity gift was a tin of candy. Location: 2.5 miles out of the center. Ubers and taxis were 15€-20€ depending on the time of day. There was a shopping mall next to the hotel and a few restaurants and bars in the area. It was also across from one of the train stations. For me personally I didn’t like the location, and would prefer to be in the center where I can walk to everything. Rooms: whilst the one bedroom suite was lovely and clean and of a nice size I was really not impressed how the AC was on a timer so would go off during the night. Absolutely ridiculous, every night I woke up hot and with no air. The breakfast was €16 or 12€ if booked at checkin. I hate to say this is one of the worst hotel breakfasts I have had in a very long time. Poor food selection. Completely ran out of coffee. The water for tea was just aired. All in all a disappointing stay, this was also my experience several years ago and the reason I always stay in a none Marriott brand hotel for all my visits to Turin. I tried again just in case anything had improved, but I won’t be staying here again. Back to the Turin Palace for me.
Guest User
Stayed in Aug 2024
Other
4.0/5
Very Good
Posted on Sep 29, 2024
I had a very pleasant stay at the AC Hotel in Turin. The rooms were clean, comfortable, and spacious, offering everything needed for a relaxing stay. The staff were incredibly friendly and always willing to help with any requests or questions. The breakfast was good, with a nice variety of options to start the day. While the hotel itself is a bit far from the city center, it’s well-connected, making it easy to get around with a little extra planning. Overall, the AC Hotel offers great value for money, and despite the location being a bit out of the way, the comfort and service more than made up for it. I’d be happy to stay here again!
Guest User
Stayed in May 2024
Other
3.0/5
Posted on Jun 7, 2024
nice hotel, good location close to the main metro line with quick access to the city. there is a mall, some restaurants and bars around the hotel. the public area of the hotel is nice, the rooms are spacious but could need a update. for a city trip of some nights totally fine. The hotel is quite noisy due to the building so you can hear a lot from the other rooms but this did not bother me too much. Staff is friendly to the necessary amount but not too welcoming but they did their job.