Tunis Hotels with Bars

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I booked this hotel for three days using booking service. I felt ok since my booking is in 3stars hotel but the disappointment was in the restaurant which is not matching the pictures in hotel website. I had a diner soon after i checked in. Although the food was good, the lay out, the tables and sitting of the restaurant were very poor and uncomfortable. Room, bathroom are clean and bed also good. Breakfast was ok and rich with very poor coffe making machine. The other good thing in this hotel is the staf, the reception and room service were all friendly and very welcoming. Coming back again? Maybe.

The hotel is very close to a railway station - ideal for reaching the city quickly. The staff is always helpful and premature. Once even the kitchen was kept open for a longer time so the room service could bring me another night dinner to my room.

I booked a deluxe room, but the hotel decided to “upgrade” us to a huge 3-bedrooms apartment with a kitchen. And it was only two of us - me and my husband, so why would we need 3 bedrooms? When I thanked for the upgrade but asked to give us a normal room which I initially booked, they said that they didn’t have a room in that category anymore. It didn’t feel well to be honest. The breakfast was average. The cleanliness of room was bad, I saw a lot of hair in the bathroom and on the floors, disgusting. Location is ok, but depends on what you’re looking for. Otherwise the people are good and trying their best to deliver good service. But I honesty wouldn’t recommend the hotel.

went a few days ago for a meal , the place is super cool , the stuff are incredibly nice but the food was not that good (average quality for the price ) stayed there in 2019 for few days the room was good and clean will be back for sure

It was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that. Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip. Thanks to Novotel Team for the delicious food variety.

Great location and very kind staff, let me check in early and left me in peace for the duration of my stay. Hotel is a little dated and amenities are a little basic but it’s cosy and has nice views. Balcony door didn’t open but wasn’t too much of an issue. For the price and location this is a good option.

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.

This hotel is perfect but I'll argue.already when you arrive at the hotel one person welcomes us and a priori a guard stays all night to watch the vehicles of the client. once arrived the hotel is very luxurious and a very good Wi-Fi a disposition that works super well and with a lift to go to the room and in the room when you arrive there are fruits like oranges and dates etc and in the room the cart was very nice with also a bathroom then we We have a meeting room and a business center with full computer and breakfast is very good as well with a variety of different juices and variety proposed.There is also a spa and a swimming pool available for customers but you need to go to the building to do everything is written on a paper that is in the room and the hotel also has clean toilet