Popular Townsville 4-star Hotels

Initially sent to the wrong room but the desk staff sorted it. The views are great of either the ocean or marina. We had an ocean view , also overlooked the pool. The place is actually quiet considering its also a ****** and popular restaurants. The staff very friendly and helpful. We stayed 3 nights and can recommend this hotel for a couple or family stay. It's close to the strand and easy walking to lots of cafes , restaurants and the beach side walk.

Good location, friendly at reception, clean room and comfortable bed. Just a bit tired regarding the room itself and t.v stations some worked some didn't and they went on and off, but not that big of a deal. A bit noisy around the area but I still slept well.

The staff at Rambutan are very friendly and helpful. I felt very welcome. The rooftop, poolside restaurant is fantastic with its excellent and varied selection of dishes and is so popular with the public that I found it necessary to book my favourite table on the balcony looking over the town. The wonderful staff members speak many languages. Flying up solo from the Victorian winter I was dismayed to find myself in a cramped room, looking onto a blank wall, so dark I needed the light on. I had probably ticked 'accessible' which meant all the rooms reached by the lift which all face the blank wall around the pool. I expressed my disappointment to reception and was immediately and gratefully moved to a room, up a flight of stairs but looking down onto the pool and restaurant, as pictured. The rooms are small, filled up with enormous beds so that there is no way to unpack a suitcase. I needed a comfy chair. Rambutan is well within walking distance of the passenger ferry, The Strand, Anzac Park, and the centre of the city, surrounded by restaurants, and just 2 blocks from all the shops.

From previous reviews I thought no way, well how wrong was I. Great location. Clean and large. Amazing staff. Great whistle stop for us. Our four legged mate was very welcomed. Ground floor unit. Even meet a gentleman who travels with his galah on business. Staff welcomed us both with open arms. Pool is fabulous. Price reflects older establishment but they are caring for this old girl. We would definitely stay again. Only downside was the mattresses probably need replacing but are still very comfortable, had a great sleep. Thank you Robert Town 👌👌👌

The hotel environment is very good and clean. The facilities are perfect and the health is good. The hotel is located in the city center, with high floors and good scenery. The hotel is a landmark in Townsiville and it is worth staying. The impression the hotel gave me was very good and worth looking forward to.

We stayed here while on a family trip for 5 nights. The lift in the car park wasn’t working the whole time we were there. The apartment was dirty, the couch was covered in stains, the carpet was dirty and needed replacing. All of the surfaces in the apartment were caked in dust. The shower in one of the bathrooms was broken, we reported this and were told someone would be right up to look at it, no one ever came. We needed two single beds in one room and had to call several times to confirm this, on the first call we were told that they didn’t have time to go and check, the second call we were told there was and when we called to confirm the last time we were told there actually wasn’t and that we would need to organise a fold out bed to be brought in by an outside company. There were pubes in the freezer, empty soft drink bottles in the cupboard. No coat hangers to hang up your clothes. No cleaning products in the apartment. We had to ask for dishwashing liquid so we could do our dishes. The shower/bath gel in the bathrooms was so thin that it seemed like someone had just refilled the bottles with water. Don’t waste your money by bothering to stay here.

Very nice location, the apartment is very nice! Very nice view from the room. Would stay there again.

Confusing to check in. Reception is in a different hotel. Would be annoying if you had no car and had to walk distances with luggage. Modern complex. With some eating options and a cinema complex. Short walk to city centre. Very small room. Just a bed, no room for a chair save the small desk chair under the desk. First impression when I opened the door was the overpowering smell of cigarettes. This is a non smoking facility but clearly not enforced. Tobacco stains on curtains and burns on carpets. No waste bin. Despite this, room very clean. Ensuite bathroom of a good size but no hot water! Freezing shower to start my day - at least it woke me up albeit violently. Doors from adjoining room slams loudly and is startling. Reception, in another hotel, closed at checkout so unable to provide feedback on smoke and cold water. Keenly priced - and you do get what you paid for. Better options nearby - and they even have hot water. Lovely cafe for light breakfast across the car park.

The location is very close to the center, at the corner. Although the name is called a motel, in fact, the standard is quite high, especially bedding, star-rated hotel standards. After 7 o'clock, you need to swipe your card to enter

Stayed overnight for work and paid $240 for a 2 bedroom unit, first impression was that someone had left wet towels somewhere or the carpet had been wet , stale musty smell as soon as i walked in. No Cable TV , not setup for Streaming or casting so was restricted to local TV . AC controllers were old and i could not adjust from Cold to Heat as i could not see the display on the controller , Beds were good , bathrooms and shower were good. Close to restaurants and coffee shops. I am told that this a fairly new complex but it felt old and tired . Probably will not use this Hotel again.