Novotel Toronto North York

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Novotel Toronto North York
3 Park Home Ave, North York, Toronto, Ontario, M2N 6L3, Canada
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Rooms (65)

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8.2/10
Fenqisamu
Novotel Toronto North York Rooms Photos
8.0/10
Bokkie Truong

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Exterior (11)

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10/10
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10/10
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Dining (18)

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10/10
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10/10
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Business Facilities (8)

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Public Areas (18)

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8.2/10
Fenqisamu
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8.2/10
Fenqisamu

User Uploads (77)

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8.5/10
Sue
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10/10
Echo Tseng
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8.0/10
Bokkie Truong
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8.5/10
Sue
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9.0/10
Yumin

Near Hotel (19)

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7.0/10
KwanGrace
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8.0/10
Bokkie Truong

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Guest Reviews

8.4/10
Very Good
109 review
Verified reviews
Location9.0
Amenities7.9
Service8.3
Cleanliness8.5
Echo Tseng
Superior King Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 21, 2025
Excellent service and clean environment! Highly recommend this hotel in North York area…
Guest User
Superior King Room
Stayed in Oct 2024
Business traveler
2 review
8.5/10
Very Good
Posted on Dec 6, 2024
good location, lots of restaurants round, and just on top of a subway station.
Response from Property: Thank you for your kind words! We’re delighted you enjoyed our convenient location, surrounded by great restaurants and with direct access to the subway station.We hope to welcome you back soon for another enjoyable stay.Warm regards,Radka FacunovaFront Office ManagerNovotel North York
KwanGrace
Executive Two Double Room
Stayed in Aug 2024
Couple
12 review
7.0/10
Posted on Oct 6, 2024
Excellent location with direct access to subway st. Lots of restaurants nearby, supermarket and drugstore were also nearby. Reasonable room rate nice and cozy view from room drawback: shower was quite slow. no bottled water provided no kettle provided. no self laundry facility
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Toronto North York, great photo. Sincerely, Michael Evans Assistant Front Office Manager Novotel Toronto North York
Chun Wei
Executive Two Double Room
Stayed in Sep 2024
Business traveler
3 review
9.0/10
Great
Posted on Oct 7, 2024
Great location and gym, but the breakfast was subpar and the swimming pool was closed.
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Toronto North York and WOW what a view! Sincerely, Michael Evans Assistant Front Office Manager Novotel Toronto North York
Bokkie Truong
Superior King Room
Stayed in Aug 2024
Couple
49 review
8.0/10
Very Good
Posted on Sep 28, 2024
A very comfortable stay in a spacious room with a lovely view from the 15th floor. Well equipped gym but the pool was closed for repairs. The TV had poor signal and despite reporting to reception, it was still not fixed when we checked out after 3 nights. The metro station is around the corner for a 30minute ride into city centre. There is a shopping centre across the street with a huge supermarket and a good liquor store.
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Toronto North York, great photos. Sincerely, Michael Evans Assistant Front Office Manager Novotel Toronto North York
Sue
Superior King Room
Stayed in Jul 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Aug 14, 2024
The Novotel Toronto North York was good for a place to sleep in a convenient location to good stores and the subway, but I would only stay here if I needed a place to crash in North York. Check in was very quick and the service was good. Amenities and hotel decor seemed a bit dated though. There were strands of the previous guest hair in a corner of the bathroom that did not seem to be cleaned well enough and then the night of my shower, the drainage was a little bit slow. The water pressure on the 15th floor for my room also seemed to be a little low. TV channels for the cable service were also lacking signal at random points throughout the broadcast. At least the channels broadcasting PBS and the Olympics were still flawless, so that was a plus.
Response from Property: Thank you for your feedback and for choosing Novotel Toronto North York for your stay. We're glad to hear that our convenient location, quick check-in process, and good service met your expectations.However, we sincerely apologize for the cleanliness issues you encountered in your bathroom and the slow drainage. This falls short of the standards we aim to maintain. Additionally, we understand how important it is to have reliable water pressure and cable TV, and we're sorry these aspects did not meet your expectations. Rest assured, we will address these concerns with our housekeeping and maintenance teams to ensure future guests enjoy a more comfortable experience.We appreciate your insights and hope to have the opportunity to provide you with an improved stay in the future. Thank you again for your feedback.
Jayden
Superior King Room
Stayed in Oct 2023
Solo traveler
3 review
9.0/10
Great
Posted on Dec 1, 2023
This hotel has regular housing option, with very convenient location access. The north York Centre station is right below
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. Sincerely,Jermaine AranhaFront Office ManagerNovotel Toronto North York
Juhyun
Superior King Room
Stayed in Dec 2022
Couple
27 review
9.0/10
Great
Posted on Jan 8, 2023
Location is perfect
Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed the convenient location, and the amenities nearby. We hope to welcome you back for another great stay in the future!
旅行治療
Executive King Room with Sofa
Stayed in Jun 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Jul 10, 2025
The hotel is conveniently located and has beautiful scenery. Unfortunately, it is too expensive. The deposit has not been returned yet. There could be more facilities. Only the swimming pool and the gym are not enough to meet the needs of guests.
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Response from Property: Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the convenient location and the surrounding scenery.We understand your concern about the pricing and facilities. Our team is continuously working to enhance guest experiences, and your comments will help guide future improvements.Regarding the deposit, please note it may take up to 7 business days for the amount to reflect back in your account, depending on your bank’s processing time. If it takes longer or if you’d like us to follow up, feel free to contact us directly.We appreciate your stay and hope to welcome you again with an even better experience.Sincerely,Mariia Kadam (she/her)Front Desk SupervisorNovotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada
Enzozs
Superior King Room
Stayed in Mar 2025
Other
20 review
9.5/10
Amazing
Posted on Apr 4, 2025
The hotel is in a great location, close to the Yange Street subway station, a movie theater at the door, and many delicious restaurants. It is also very convenient to go to the airport. I will stay here again when I come here.
Original TextTranslated by Google