Crowne Plaza Toronto Airport, an IHG Hotel Guest Reviews
4.2/5
Very Good
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.4
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All reviews(62)
Positive reviews(57)
Reviews with photos/video(13)
Friendly owner(17)
Awesome stay(12)
Easy to get around(11)
Offers pick-up/drop-offs(10)
Close to airport(10)
Convenient location(10)
Clean and tidy(8)
Negative reviews(5)
Frankiepoo
Standard Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.
Guest User
Standard queen Room Non smoking
Stayed in Oct 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 4, 2024
Location is good. Shuttle service is excellent , very fast. Staff is very very friendly. Bus stop in front of the hotel, very convenient.
Guest User
1 King Bed Standard Walk In Shower
Stayed in Aug 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 1, 2024
The hotel is located within 10min drive from Toronto airport, which is very convenient for transit passengers. The hotel offers free shuttle to and from airport every 30 minutes. The restaurant opens till 11pm and has a reasonable menu to choose from. Overall, good experience as we only stayed for one night for our onward journey.
Ayman
Two Double Standard Bath Shower Combination
Stayed in Aug 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 11, 2024
It was such great over there, the only thing they need to do to work more for room maintenance, the shower room is leaking water to the washroom floor.
Thanks
Lin Hong
Two Double Standard Bath Shower Combination
Stayed in Jul 2024
Travel with friends
9 review
3.2/5
Posted on Oct 28, 2024
While the free airport shuttle was a convenient start, our experience at check-in was disappointing. I had specifically booked a room with double beds, yet upon arrival, we were told none were available. For our first night in Canada, it was a letdown to find that the three of us would have to share a single queen bed. This wasn’t the warm welcome we expected, truly frustrating.
Guest User
1 King Bed Standard Bath/Shower Combo
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Great location and friendly and helpful staff. We loved the buffet breakfast.
Guest User
Standard Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 28, 2024
Cleanliness, breakfast, and staffs made are stay wonderful.
Melanie
1 King Bed Standard Walk In Shower
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
I liked 👍the room, just the employee in the reception buffet , she was in a bad mood. The pool closed earlier than the time supposed. At 9pm.
Guest User
1 King Bed Standard Walk In Shower
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jul 1, 2024
The room doesn’t have a kettle, so when I need to have a hot tea, every time I need to go down to get some hot water. Otherwise, everything is good.
Julius
Standard Room
Stayed in Jul 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Good hotel in a good location to the airport.
Would definitely come again.
Guest User
Standard Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Ideal stay following late arrival at the airport
Guest User
1 King Bed Standard Walk In Shower
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
They were great and even were able to check us in early.
Anonymous User
Two Double Standard Bath Shower Combination
Stayed in Aug 2024
Other
2 review
4.0/5
Very Good
Posted on Sep 29, 2024
The staff was really friendly.
Bokul
Standard Room
Stayed in Nov 2023
Solo travelers
153 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Hotel is near the airport. It was very convenient for me. It is neat and clean.