Hotels in Central Tokyo, Tokyo

The hotel is near Chiyoda City which is a nice park. Shimbashi station is a 5min walk away. Rooms are clean but a bit small (normal for Tokyo). Service is good. Breakfast is good. They don't have a concierge despite trip.com saying they do. Not sure if that is a mistake on their part or on trip.com. The place has a gym which is open 24/7. I didn't use it but it was good to have the option. There is also a smoking room and a bar. Overall, a 5/5 stay for a 3 star hotel.

Superb in all departments. Exceptionally clean and service from all staff members felt very special indeed. Tepanyaki chef prepared and unforgettable meal experience and went above and beyond to ensure we had a great time. Beautiful view from the Room, with Mount Fuji visible on clear days.

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

Relatively new hotel with modern decor. Really liked the vibes/design of the hotel and room. We found the room pretty spacious for Tokyo, def enough space to open two luggage. Under 10 min walk from JR Ueno (plus no need to climb stairs) so that was good for us with the luggage. Hotel is on the less bustling side of Ueno, but still very convenient for us to access the busy Ameyoko side of Ueno. We didn’t dine there but we always saw lots of locals dining at the lobby bistro, so I would think it must be pretty good.

This is the first time I stayed in this hotel. The location is very good and close to the Shinjuku JR Station, just 10 minutes walk. I rented a car for this trip in Toyko from the Toyota Rent Car in which the car renting Shinjuku shop is just 5 minutes walk from the hotel. The staff of the hotel are very efficient and helpful. Check in and check out are quick and no need to wait. The room space of the hotel room is much bigger than the normal hotel rooms in Toyko. This hotel is value for money and I shall chooae this hotel in next visit to Tokyo.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.

It’s just wonderful to stay in ascott. It is just opposite to otemachi station (find exit C9). Best of all, it has a 24 hour gym, suitable for gym goers / and more importantly business travel. The room is bigger than most ordinary rooms in Tokyo, with art of state facilities. The staff here are attention, and helpful. Do consider if you have the extra budget 😊

As usual, we had a good stay here. The hotel is well positioned and well staffed. Check in and check out are quick and questions are answered promptly. All staff have a good understanding of English and are able to help. Rooms are comfortable and clean and the provisions in the room are great - apart from not offering a coffee! Fortunately, the 7-eleven downstairs is able to provide this easily.  Rooms are small and one of you, if staying as a couple, will be positioned against the wall which is the reason for not giving a 5 on the rooms.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.