Mehood Lestie Hotel Reviews

Response from Property: 尊敬的賓客： 感謝您入住酒店並分享， 很高興酒店的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！

Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“ 用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！ 您的滿意就是我們的追求！ 期待您的再次光臨。

Response from Property: 尊敬的賓客：您好！感謝您5分的好評哦！天津這座有讓人惦念的理由，每個季節都有我們難捨的景色，美豪麗致梅江會展中心店希望會是您回憶裏最温馨最獨特的那個！常回來看看哦，祝：安好

Response from Property: 尊敬的賓客： 非常遺憾沒能得到您的五星好評， 但是您的點評是對我們服務最佳的肯定與鼓舞。為了獲得您下次的五星我們會繼續努力，請您繼續關注我們，歡迎您再次光臨！

Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“ 用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！ 您的滿意就是我們的追求！ 期待您的再次光臨。

Response from Property: 【高空夜景】感謝您選擇本店您在酒店有一段愉快的入住經歷，感謝您對酒店的支持與信任，同時也感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。期待您的再次光臨和惠顧！

Response from Property: First of all, thank you very much for choosing our hotel and taking the time to give us feedback. We value your opinions and suggestions because they are an important way to help us continuously improve and enhance the quality of our service. We are very pleased that the hotel is located in a remote location but close to Sam's Supermarket and that it is convenient to take a taxi to major attractions. This shows that our location still meets the needs of some guests to some extent. At the same time, we are also very happy to maintain the original price during holidays and provide you with a more cost-effective accommodation experience. However, we are also well aware that we may not meet your expectations in terms of breakfast quality, hygiene and hotel environment. We are deeply sorry for the breakfast and hygiene you mentioned, as well as the pungent smell in the hotel. This is indeed an area that we need to pay attention to and improve immediately. Regarding the situation that the two hotels share one building, we understand that this may cause some inconvenience to you. We will communicate with the relevant departments to explore how to better optimize the hotel layout and improve the comfort of guests' accommodation. In addition, regarding the pungent smell in the hotel you mentioned, we guess that it may be caused by certain cleaning products or decoration materials. We will immediately arrange for professionals to conduct a comprehensive inspection and take appropriate measures to eliminate the odor to ensure that every guest can stay in a fresh and comfortable environment. Finally, we sincerely thank you for your valuable suggestions. We promise to take every feedback seriously and continue to work hard to improve our service quality. We look forward to seeing a more perfect and better us when you visit us next time.

Response from Property: Thank you very much for choosing our hotel and taking the time out of your busy schedule to leave us your valuable feedback. We are deeply sorry for your dissatisfaction with the breakfast service and room hygiene during the Spring Festival, and express our sincerest apologies for the inconvenience caused to you. We understand that during the Spring Festival, for guests like you who expect high-quality services, the richness and service quality of breakfast are particularly important. However, due to the fact that some employees were on vacation during the Spring Festival, our breakfast supply was indeed affected to a certain extent. We admit that this cannot be a reason to lower service standards, and we deeply regret this. We have conveyed your feedback to the relevant departments and will strengthen staff deployment and training to ensure that better breakfast services can be provided in similar situations in the future. Regarding the room hygiene issue, we feel even more guilty. As a hotel, we have always been committed to providing guests with a clean and tidy accommodation environment. However, it is clear that we have not met your expectations in this regard. We have thoroughly cleaned and inspected your room and will strengthen daily hygiene management to prevent similar problems from happening again. We attach great importance to the problem of unstable prices for the same room type. We will review our pricing strategy and ensure that more transparent and stable prices are provided in the future. At the same time, we will also strengthen the staff's training on price policy to avoid unnecessary troubles for guests. We are well aware that your satisfaction is the ultimate goal of our service. Therefore, we sincerely invite you to visit our hotel again and give us the opportunity to make up for the shortcomings with practical actions. Of course, if you have any other needs or suggestions, please feel free to contact us. We will serve you wholeheartedly and look forward to providing you with a more satisfactory accommodation experience. Once again, we apologize for the inconvenience caused to you and thank you for your understanding and support.

Response from Property: Thank you very much for your feedback. We are deeply sorry for your poor experience in the hotel. We are well aware that the satisfaction of every guest is the most valuable asset of the hotel, and your feedback undoubtedly points out our shortcomings in service and management. Regarding the parking problem you mentioned, we are deeply sorry. During the Spring Festival, the passenger flow is large, and the parking lot may indeed be tight. However, it is obviously inappropriate to direct guests to park at the place opposite where urns and shrouds are sold, which goes against our emphasis on guest experience. We have dealt with this matter seriously and trained relevant employees to ensure that similar situations can be properly handled in the future. At the same time, we will strengthen the management of the parking lot, improve the utilization rate of parking spaces, and provide guests with more convenient parking services. We also apologize for the problem of charging guns being occupied. We have rectified the charging area and increased monitoring and management efforts to ensure that the charging guns can be used reasonably. In the future, we will continue to pay attention to and optimize charging facilities to meet the needs of more new energy vehicle owners. Regarding the breakfast issue, we are very sorry that we did not meet your expectations. Due to special reasons, we temporarily adjusted the breakfast supply, but obviously this did not meet your needs. We have reflected on this and will work hard to improve the quality and diversity of breakfast to ensure that every guest can enjoy a satisfactory dining experience. We are also deeply sorry for the problems with the room facilities. Unstable water temperature and poor hygiene are problems we cannot tolerate. We have inspected and repaired the relevant facilities, and will strengthen daily cleaning and maintenance work to ensure that guests can enjoy a comfortable and clean environment during their stay. Finally, we are very grateful for your understanding and tolerance. We are well aware that improvement takes time, but we promise to continue to work hard to continuously improve the quality of service and management level to provide guests with a better accommodation experience. If you have any further questions or suggestions, please feel free to contact us. Thank you again for your feedback and support!

Response from Property: First of all, we are deeply sorry for the inconvenience and poor experience you experienced during your stay. We understand your expectations and understand why you gave a bad review, and we are very sorry for this. Regarding the problem of drafts in the room windows you mentioned, we are very sorry. This may be caused by poor window sealing or cold weather. We have reported this issue to the engineering department and will conduct inspections and repairs as soon as possible to ensure that similar situations do not occur again. At the same time, we will also strengthen the control of room temperature to ensure that guests can enjoy a comfortable indoor environment during their stay. Regarding the breakfast issue, we understand that the lack of buffet breakfast during the Chinese New Year has caused you inconvenience. This is a temporary arrangement during a special period, and we are deeply sorry for not notifying you in time. We have reflected on and improved the breakfast service, and will strengthen communication in the future to ensure that guests can understand the specific arrangements for breakfast before checking in. At the same time, we will also work hard to improve the quality and variety of breakfast to meet the needs of different guests. Regarding the front desk service, we understand that the front desk staff may be too busy during peak hours, resulting in you not being able to get help in time. We have increased the front desk staff and strengthened training to ensure that we can provide guests with timely and thoughtful services during peak hours. Once again, we apologize for your poor experience and thank you for your feedback. Your valuable opinions are our motivation for improvement. We will continue to work hard to improve the quality of our services and ensure that every guest can enjoy a pleasant stay. If you have any further questions or need our help, please feel free to contact us. We will serve you wholeheartedly.

Response from Property: 【24-hour housekeeper service】Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Meihao Lizhi Meijiang Convention and Exhibition Center Store is waiting for your arrival! See you there! Wish you: always smile!

Response from Property: 【24-hour housekeeper service】Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Meihao Lizhi Meijiang Convention and Exhibition Center Store is waiting for your arrival! See you there! Wish you: always smile!

Response from Property: 【24-hour housekeeper service】Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Meihao Lizhi Meijiang Convention and Exhibition Center Store is waiting for your arrival! See you there! Wish you: always smile!

Response from Property: Dear guest, I am very sorry for giving you such a bad experience. We have deeply reflected on this issue. Regarding the stains on the sofa in the room, we will strengthen employee training and management to ensure that guests have a good stay experience and a clean stay environment. We will also strengthen employee training for the problem that no one answered the front desk phone. I hope you can listen to our explanation. Due to the large passenger flow during the New Year's Day, the front desk phone has been busy. We are also trying our best to solve the various requirements reflected by many guests. We will coordinate with the equipment supplier in the future and try our best to meet the needs of guests. Regarding the problem of stale breakfast, we have now conducted a comprehensive inspection and rectification of the kitchen, and will strictly control the freshness of the ingredients in the future. We will deal with this mistake seriously, and at the same time express our sincere apologies to you, and look forward to the opportunity for you to experience our service again.