Lavande Hotel (Tianjin Xiaobailou Metro Station Wudao Cultural Tourism Zone) Reviews
Lavande Hotel (Tianjin Xiaobailou Metro Station Wudao Cultural Tourism Zone)
168 Jiefang North Road, Heping District, Tianjin, Heping District, Tianjin, ChinaView Hotel Details
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Lavande Hotel (Tianjin Xiaobailou Metro Station Wudao Cultural Tourism Zone) Guest Reviews
4.8/5
Excellent
6540 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(6540)
Positive reviews(6487)
Reviews with photos/video(3464)
Awesome amenities(1333)
Friendly front desk staff(1131)
Easy to get around(994)
Many amenities(553)
Convenient parking(427)
Convenient for shopping(322)
Close to metro(267)
Delicious breakfast(241)
Negative reviews(53)
Guest User
Deluxe Twin Room (Smart Guest Control + Mini Fridge)
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 12, 2025
We stayed 2 nights in this hotel.
The hotel is relatively close to the main attractions and metro station, the hotel staff speaks English, found no smoking anywhere posters in the room yet i booked one thst supports smoking, maybe it had been misplaced.
The room is equipped with all the implements.
If you don't like the smell of lavender this hotel is not for you, all the hotel and even the shower gel is lavender scented.
One thing I have to point out is that on the second day they didn't change the bed sheets, they only made the beds.
Response from Property: Dear guest, We are extremely sorry for failing to provide you with a perfect stay experience. Here, we would like to express our sincere apologies. Meanwhile, we are very grateful that you have taken the time to give us your valuable comments. We will actively investigate and rectify the issues you raised. Regarding the no-smoking sign, for non-smoking rooms, there are indeed signs prohibiting smoking. However, the room you chose allows smoking, so there is no such sign. As for the bedding issue, the hotel follows a standard process of changing bedding every three days. If you prefer to have it changed daily, please contact the hotel, and we will arrange for the staff to change it for you accordingly. We apologize again for the unpleasant experience. We hope you can give us a chance to improve. We eagerly look forward to your next visit. Wish you a happy life!
Anonymous User
Featured Room - Double Occupancy (Fridge)
Stayed in Feb 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Mar 3, 2024
Front desk was quite friendly, hotel location was not bad walkable distance from multiple busstops and subway. Room was clean and comfortable. Had a comfortable stay!
Response from Property: Dear guest: Thank you for sharing Xiaoli despite your busy schedule. It seems that you must have had a great time during your stay. We hope that we will not only be a stop on your journey, but also a good neighbor no matter where you are, allowing you to "feel the warmth and kindness of a neighbor" and no longer be "a stranger in a foreign land". Thank you for your recognition and praise of us. It is greatly appreciated and we look forward to coming again!
Guest User
Deluxe Twin Room (Smart Guest Control + Mini Fridge)
Stayed in Dec 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The front desk staff greeted me with a cheeriness that could rival a cup of strong English tea. The check-in was smooth. Very convenient location. My room was spotlessly clean. The loo was spick-and-span, boasting modern gizmos. Comfort in the room was top-notch, with ample amenities. In the hallways, not a speck of dust dared to settle – a testament to their cleaning wizardry. The staff’s eagerness to assist, in crisp English no less, was like having a butler. This hotel is the bee’s knees, blending spiffing cleanliness, nifty amenities, and very helpful staff. I tip my hat to this establishment and heartily recommend it to anyone looking for a jolly good time in Tianjin.
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
LEY CHENG
Deluxe Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Nov 1, 2024
the room is clean and big. but front desk service to be improve
Response from Property: 尊進的客人您好,非常抱歉沒能給您一個完美的入住體驗,我們在這裏向您表達最誠摯的歉意,同時也非常感謝您能在百忙之中為酒店提出寶貴的點評,我們會根據您提出的問題積極排查積極整改,對於員工服務質量問題,我們會在第一時間加強培訓,吸取教訓,努力提升酒店各項服務意識,也希望您能給予我們一個改正的機會,我們迫切盼望您的再次光臨,祝您生活愉快!
AlexChoong
Elegant Double Bed Room (Smart Guest Control + Mobile Screen Casting)
Stayed in Mar 2024
Business travelers
5 review
4.0/5
Very Good
Posted on May 11, 2024
Rooms were clean and comfortable, parking however was in another building a short walk away.
Response from Property: 尊敬的賓客:您好!感謝您的光顧,我們衷心的希望您在麗楓有一次愉快的旅程,我們也一直在為此而努力不懈,每天我們全體人員的動力就是見到評價裏面一個又一個認可和支持的評語,這就是我們簡單的滿足和感動,感恩,一路上有您們的支持和厚愛,我們會做的越來越好,期待您的下次光臨!
Guest User
Featured Room - Double Occupancy (Fridge)
Stayed in May 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jun 26, 2024
Stayed one night. Liked the accommodation. Not far from subway stations.
Response from Property: 尊敬的賓客:您好!感謝您的光顧,我們衷心的希望您在麗楓有一次愉快的旅程,我們也一直在為此而努力不懈,每天我們全體人員的動力就是見到評價裏面一個又一個認可和支持的評語,這就是我們簡單的滿足和感動,感恩,一路上有您們的支持和厚愛,我們會做的越來越好,期待您的下次光臨!
Clarissa
Deluxe Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very nice room, very clean and good location
Response from Property: 非常榮幸為您提供了一次滿意的入住體驗,相遇便是緣,我們很珍惜與您相聚麗楓的這份緣分,也很期望在您以後的旅途中,小麗可以常伴您的身邊,期待您的再次光臨!
Guest User
Deluxe Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Oct 2023
Couples
23 review
5.0/5
Outstanding
Posted on Nov 18, 2023
excellent service .enjoy my three nights stay.Ms Bai is a.very helpful n approachable staff an asset to the hotel industry.
keep up the good work
Response from Property: 尊敬的賓客您好:感謝您百忙之中分享了小麗,看來您在住期間一定度過了一段很美好的時光。希望我們不只是您旅途中的驛站,更是您不論身處何地的好鄰居,能讓您“感受鄰里”般的温暖親切,不再“獨在異鄉為異客”。感謝您對我們的認可及好評,不勝感激,期待再來!
Guest User
Deluxe Twin Room (Smart Guest Control + Mini Fridge)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very clean and has a good services 👍
Response from Property: 非常榮幸為您提供了一次滿意的入住體驗,相遇便是緣,我們很珍惜與您相聚麗楓的這份緣分,也很期望在您以後的旅途中,小麗可以常伴您的身邊,期待您的再次光臨!
Guest User
Elegant Double Bed Room (Smart Guest Control + Mobile Screen Casting)
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Your hotel is wonderful, keep up the good work
Response from Property: 相信生命中的每一次邂逅都來之不易,我們更珍惜每一次的相遇為您提供優質高效的服務體驗, 很高興在分別之後還能為您帶來美好的回憶,我們真誠的期待您的再次光臨。
tiaa
Featured Room - Double Occupancy (Fridge)
Stayed in Feb 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 4, 2024
good location
Response from Property: 尊敬的賓客您好:感謝您百忙之中分享了小麗,看來您在住期間一定度過了一段很美好的時光。希望我們不只是您旅途中的驛站,更是您不論身處何地的好鄰居,能讓您“感受鄰里”般的温暖親切,不再“獨在異鄉為異客”。感謝您對我們的認可及好評,不勝感激,期待再來!
Anonymous User
Elegant Double Bed Room (Smart Guest Control + Mobile Screen Casting)
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Very good
Response from Property: 親您好!非常感謝您對小麗如此的青睞和喜愛!旅途路上,總有不期而遇的温暖,在這裏,滿意只是期待,感動與驚喜才是一直追求的方向。感謝親的點評,我們希望一直與您同行相伴!等候您的來臨!不見不散哦!祝:笑口常開!
Guest User
Elegant Double Bed Room (Smart Guest Control + Mobile Screen Casting)
Stayed in Feb 2023
Other
1 review
5.0/5
Outstanding
Posted on Mar 11, 2023
good nice cool
Response from Property: 小麗最大的心愿就是能够让小主的满意,哈哈,看到小主的入住及分享,小麗不知道有多爱您,因为有您,小麗才会更精彩!小麗等您再次光临哦!
Anonymous User
Elegant Double Bed Room (Smart Guest Control + Mobile Screen Casting)
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
This stay was great! From the moment I stepped into the hotel, the front desk was welcoming and the check-in was quick. The room was clean and tidy, with complete facilities and comfortable bedding. The service was considerate and the staff responded to my needs at any time. I will choose this hotel again next time I travel!
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor for you to stay at Tianjin Lavande Hotel Xiaobailou Subway Station Branch. Thank you for your sincere review! Excellent service is the soul of the hotel. We look forward to your coming back next time and continue to experience our consistent service spirit. It is an endless honor and encouragement for us to receive your recognition and praise. We will continue to surpass and improve. We look forward to meeting you again next time. We welcome you to stay again!
Guest User
Business Twin Room (Mobile Smart Screen Casting + Mini Fridge)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Lavande Hotel is strategically located, close to the subway station, and surrounded by many shopping malls and attractions. The rooms are fully equipped with washing machines and robots. The service attitude is very good. Recommended [Rose]
Original TextTranslated by Google
Response from Property: Hello dear! Thank you very much for your favor and love for Xiaoli! On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope to be with you all the time! Looking forward to your arrival! See you there or not! Wish you always smile!