Boutique Hotels Tianjin

Got a room on a high floor with a view of the city centre. It was upgraded to a kind of suite with a living room. Overall not bad, however the interior design is a bit outdated but still clean and comfortable. Internet connection works well.

Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks: - The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so. - We wanted to use the pool/wellness area, which was closed due to ”technical issues”. No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere. - We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since ”there's nothing left”. Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum. Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.

Hotel is clean and comfortable. A good location close to a shopping center. Opposite the hotel is a small area (Xibeijao), where you can buy traditional food from Tianjin. The breakfast is ok but it’s more the Chinese style. For western guests they provide coffee, some toast, jam and the typical Chinese sausage. Don’t expect too much from it.

Nice hotel. The location was good, with nice buildings around. Plenty of facilities like the swim pool, spa, the gym, etc. The rooms were clean and comfy. Would visit there again. I really enjoyed the pool it was the perfect temperature and you could watch a tv show while you are on the treadmill in the gym. Plus, the room has a good view of the city, which is very cool.Really wanted to go again. 以上是两个孩子写的😊

We had a great stay, the room was clean and spacious with a modern bathroom.. Friendly and helpful staff. Lovely pool. The food wasn’t great though and expensive for small portions.

Overall we had a lovely stay here. The location is great, and the rooms and reception area were beautifully decorated. The pool and gym were amazing (best hotel gym I've ever seen!), and never very busy. Staff were friendly and polite. And there was never a queue for the lifts. There were a few niggles which I'll list below for other people who appreciate these types of details, but they were by no means deal breakers. Niggles included: - we always had a long wait at reception to be served - the deposit is large (almost the price of the stay again) - no plugs on one side of the bed so you can't charge your phone next to you - the minibar wasn't very cold - no takeout delivery to rooms (usually this is done by robot) - beds are very soft which might give some people backache - our toilet cistern kept running (we fixed it ourselves every time) - the shower leaked - the blinds over the windows are all or nothing, there are no curtains that you can just pull over part of the window - the swimming pool is very shallow at just 1.2 metres with no deep end - this made swimming difficult for both of us as we're on the taller side - you must sign a declaration before every swim/workout (I think once per customer would be enough!) and wear a swimming cap in the pool (the hotel sells them).

In my view, Ritz Tianjin is the branch with the highest service level. ( i visited Singapore, Kuala Lumpur, Beijing financial street and Beijing Huamao centre so far) 1. 3 days before arrival - The branch called me to confirm the number of visitors (couple + 7 month old); and the purpose of visit (wedding anniversary) 2. Upon arrival - We were greeted by friendly staffs whom helped us with our 3 luggages and they did it with a smile 3 Miss Freya Luo lead us to the check in and was explaining the restaurants and facilities of the branch 4. During stay, our garbage and room was cleaned up no less than 2 times a day (we only stayed 2 days) 5. Miss Freya, also helped us to arrange parcels (mainly infant diapers and napkins) to be sent to the hotel 6. The exterior of the hotel resembles a castle and its truly special The hotel is merely a room; the service provided by each of the staffs here makes this experience truly memorable Thanks again Freya!

Dear Pilipe 王子晔and Alex王学伟 the Concerge Department I would.like to express my sincere.Your professionalism,attentiveness,and walm hospitality have truly enhanced my experience.Whether it was handling my luggage,providing valuable local information,you did it all with a smile and efficiency.Thank you for going above and beyond to make my stay memorable and comfortable.i truly appreciate your efforts and look forward to seeing you again in the future.Thank you again to all the staff of Four Seasons Hotel TJ.

Magnificent hotel with the highest level of service and comfort. Very attentive and professional staff. The layout of the room strikes with its design and individuality, everything is thought out to the smallest detail, modern appliances and other equipment, excellent care cosmetics in the room, brilliant panoramic view, etc. will satisfy the taste of the most demanding and refined guest. Special compliments to the hotel's Chef, the food is very tasty, beautifully presented. The location of the hotel is ideal for those who want to explore the city, all attractions are within walking distance. I am grateful to the hotel for a pleasant stay on holidays and recommend it to all who prefer a refined, comfortable and professional level of service!

It was hectic during check-in but we were warmly greeted by the Manager on duty (did not catch his name). He provided us a map with places of interest near the hotel and helped to check if our room was ready despite us arriving pretty early. Concierge staff happily helped us with our luggage as well. Additionally, we were unable to make a reservation for our dinner due to the lack of calling services and Manager Emily gladly assisted us with it. Superb service provided by the staff at Pan Pacific TianJin all in all, many thanks!