Becamex Hotel New City Reviews

Response from Property: Dear Mr. Koh Siok Im,Thank you very much for your detailed and kind review! We are thrilled to hear that you enjoyed your stay at Becamex Hotel New City. It’s wonderful to know that our spacious suite with the kitchenette and the variety of amenities met your expectations. We're also glad you had the chance to enjoy our daily buffet breakfast, with its wide range of options, from Western to Asian dishes. It’s always a pleasure to hear that our guests appreciate the variety and quality of the food we offer.We are equally pleased that you found our lunch menu to be of good value. We continuously strive to offer delicious and reasonably priced meals to enhance our guests' experience.Thank you once again for your feedback. We truly appreciate your support and look forward to welcoming you back for another memorable stay.Warm regards, Vy Tran (Ms). Guest Service Department

Response from Property: Dear Mr. Engr Rara, Thank you for your feedback! We’re thrilled to hear that you enjoyed the location, found our service excellent, and appreciated the convenient car parking. It’s also wonderful to know that you liked our breakfast buffet and the swimming pool. Your positive feedback means a lot to us, and we’re delighted that we could contribute to a great experience. We look forward to welcoming you back in the future! Warmest regards, Vy Tran (Ms). Guest Service Department.

Response from Property: Dear Mr. Dellboy, Thank you for choosing to stay at Becamex Hotel New City and for taking the time to share your experience with us. We're thrilled to hear that you had a comfortable stay and that our pool, gym, and breakfast met your expectations. Providing exceptional amenities and services is a top priority for us, and it's gratifying to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back and ensuring that your next visit is just as pleasant as this one. Warm regards, Vy Tran (Ms). Guest Service Department

Response from Property: Dear Mr/Ms. Taivo,Thank you for taking the time to share your experience at Becamex Hotel New City. We are delighted to hear that you found our hotel to be a great choice for your stay in Binh Duong. It’s wonderful to know that you appreciated our convenient location, just a 5-minute walk from the exhibition center, as well as our nice pool and gym facilities.We take pride in offering comfortable and well-equipped accommodations to ensure that our guests have a pleasant and enjoyable stay. Your positive feedback motivates our team to continue providing excellent service and maintaining our high standards.We look forward to welcoming you back to Becamex Hotel New City on your next visit to Binh Duong. If there is anything we can do to enhance your future stays, please don’t hesitate to let us know.Thank you again for your kind words.Warm regards, Vy Tran (Ms). Guest Service Department.

Response from Property: Dear Valued Guest,Thank you for sharing your experience at Becamex Hotel New City! We are delighted to hear that you enjoyed our delicious food, excellent service, and great facilities, especially the swimming pool.We hope you had a relaxing and enjoyable stay. We look forward to welcoming you back in the near future!Best regards,Kieu Oanh, Guest Service Associate

Response from Property: Dear Valued Guest,Thank you for choosing Becamex Hotel New City for your business trip! We are happy to hear that you found our hotel to be a good choice for your stay.We appreciate your constructive feedback regarding the breakfast, and we will certainly look into ways to improve it for an even better experience.We look forward to welcoming you again on your next visit and ensuring an even more enjoyable stay!Warm regards, Vy Tran (Ms). Guest Service Department

Response from Property: Dear Valued guest, Your feedback is greatly appreciated, and we're thrilled to hear that you had a wonderful experience at our establishment, The Becamex Hotel New City. Our team is dedicated to ensuring every guest feels valued and pampered. We eagerly anticipate the opportunity to host you again in the near future. Vy Tran (Ms). Guest Service Department.

Response from Property: Dear Mr/Ms. Chi fan,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at [Hotel Name]. We sincerely apologize for the inconvenience caused by the noise on the lower floors and for any frustration due to inflexible service.We understand how important a quiet and comfortable environment is for our guests, and we regret that we did not meet your expectations in this regard. Your comments have been shared with our management team, and we are taking steps to minimize noise disturbances and improve the flexibility of our services to better accommodate our guests’ needs.At [Hotel Name], we are committed to enhancing the guest experience and ensuring that each stay is both enjoyable and memorable. Your feedback is invaluable in helping us achieve this goal.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Thank you once again for bringing this to our attention.Warm regards, Vy Tran (Ms). Guest Service Department.

Response from Property: Dear Valued Guest!First of all, please kindly allow us to take this opportunity to thank you for choosing your stay with us at Becamex Hotel New City. We regret to learn that your stay was not completely to your satisfaction. Please accept our sincere apologies for any inconvenience and annoyance that you encountered during your stay. We always welcome feedback from valued guests to help us maintain and improve our product and services. Your feedback has been forwarded to the relevant departments for suitable quality improvement. Once again, we apologize for your unpleasant experience during your stay at our hotel and thank you for giving us your feedback so that we can improve. We truly look forward to serving you again soon with our improvement in professionalism.Best regards!Hang Tran (Ms)Assistant Front Office Manager.

Response from Property: Dear Mr/Ms. Sujeeva Yong,Thank you for sharing your experience with us! We are thrilled to hear that you found your room spacious and clean, and that our staff was friendly and helpful. Your satisfaction is very important to us, and it’s wonderful to know we met your expectations.We look forward to welcoming you again on your next visit!Best regards, Vy Tran (Ms). Guest Service Department

Response from Property: Dear Valued guest, Thank you for taking the time to review Becamex Hotel New City. Your comments are very much valued. We are pleased that you found value and hospitality during your stay. Your feedback will motivate our staffs to try harder to provide the best service for our customers. Once again, we would like to thank you for being our guest and we look forward to seeing you again soon. Best regards, Vy Tran (Ms). Guest Service Department.