Crowne Plaza Terrigal Pacific, an IHG Hotel

Crowne Plaza Terrigal Pacific, an IHG Hotel Reviews

Crowne Plaza Terrigal Pacific, an IHG Hotel

Pine Tree Ln, Terrigal, New South Wales, 2260, AustraliaView Hotel Details
Crowne Plaza Terrigal Pacific, an IHG Hotel
Crowne Plaza Terrigal Pacific, an IHG HotelCrowne Plaza Terrigal Pacific, an IHG HotelCrowne Plaza Terrigal Pacific, an IHG Hotel
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Crowne Plaza Terrigal Pacific, an IHG Hotel Guest Reviews

8.6/10
Very Good
99 review
Verified reviews
Location8.7
Amenities8.6
Service8.6
Cleanliness8.5
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All reviews(99)
Positive reviews(8)
Reviews with photos/video(2)
S.Y.W
Two Queen Room With Balcony
Stayed in Aug 2024
Couples
6 review
9.0/10
Great
Posted on Sep 30, 2024
Everything is good. Good facilities and very convenient location. A bit pricey for and food and beverage as compared to the restaurant nearby. Especially alcohol!
lkff
Premium Two Queen Room with Ocean View and Balcony
Stayed in Dec 2024
Family
3 review
6.5/10
Posted on Feb 21, 2025
I recently stayed at this 5-star hotel, drawn in by its impressive amenities and stunning beachfront location. The hotel boasts a range of activities, including mini golf, a ping pong table, a small game room, a well-equipped gym, and a relaxing sauna. The view of the beach was breathtaking, and the in-room experience was modern, featuring a high-resolution TV with Chromecast and quality Antipodes shampoo and lotion. However, despite these positives, my experience was overshadowed by several issues with cleanliness and service. The room service was disappointing—while the bed was made and toiletries were refilled, basic hygiene standards were overlooked. My used orange juice cup was merely rinsed and placed back on the tray. The bathroom was covered in construction dust, and, shockingly, the bedsheets had an unpleasant odour. These are unacceptable oversights for a hotel of this caliber. Additionally, while the hotel promoted a swimming pool, it was too small and constantly crowded with children, making it far from the relaxing retreat I had anticipated. Overall, while the amenities and dining experience were impressive, the poor housekeeping and lack of attention to cleanliness significantly diminished my stay. Given these issues, I wouldn’t choose to return.
Guest User
Ocean View King Room with Balcony
Stayed in Sep 2022
Couples
1 review
10.0/10
Outstanding
Posted on Oct 9, 2022
Great service. Nice breakfast buffet Please add the Tesla destination to the PlugShare app.
Steven k
King Room with Balcony and Resort View
Stayed in Jul 2022
Other
2 review
9.5/10
Amazing
Posted on Aug 26, 2022
Just what I required Comfortable. Convenient & underground parking available
Nuomifantuan88
Two Queen Room with Pool View and Balcony
Stayed in Nov 2023
Business travelers
31 review
10.0/10
Outstanding
Posted on Dec 14, 2023
The scenery outside the window is beautiful. The room is old and clean. It has a sense of time.
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Guest User
Two Queen Wheelchair Access Room Balcony
Stayed in Jul 2024
Couples
12 review
10.0/10
Outstanding
Posted on Aug 23, 2024
Clean and comfortable, convenient for travel
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Tak
Two Queen Wheelchair Access Room Balcony
Stayed in May 2024
Couples
1 review
9.5/10
Amazing
Posted on Jun 26, 2024
There is only little other entertainment in the hotel!
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ZhiHua
Two Queen Wheelchair Access Room Balcony
Stayed in Jan 2024
Family
32 review
7.0/10
Posted on Feb 27, 2024
The hotel is too old
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