Jl. Husein Sastranegara No.1, Benda, Kec. Benda, Benda Subdistrict, Benda, Tangerang City, Banten, 15125, IndonesiaView Hotel Details
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Amaris Hotel Bandara Soekarno Hatta Guest Reviews
4.2/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(60)
Positive reviews(54)
Reviews with photos/video(21)
Great service(18)
Close to airport(15)
Convenient location(14)
Offers pick-up/drop-offs(13)
Easy to get around(12)
Awesome stay(11)
Negative reviews(6)
Guest User
Smart Queen Room
Stayed in Aug 2024
Family
2 review
3.5/5
Posted on Oct 4, 2024
It wasn’t really what we were expecting. It wasn’t as clean or as big as we thought it would be. It says online you can add an extra bed, you definitely cannot and we weren’t told that until we checked in. The breakfast was good if you can get there before it’s completely devoured by people who I’m pretty sure weren’t guests. The staff, however, are very friendly. The area doesn’t have much around, it’s mostly a hotel to stay in for 1 night, I think they were shocked we were staying for 2 nights lol
Response from Property: Dear Guest, Thank you for your review. We will forward your comment to department concern for improve the services. We will happy to welcome you again in our hotel. Regards, Hotel Manager
Djohan Ika
Smart Twin Room
Stayed in Jun 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jul 11, 2024
Arrived from Bali close to midnite. I manage to arrange a pick up schedule, but driver have to pick up quite a lot of other passengers from different terminals, so time to get to the hotel took about 80-90 minutes which it would only take 10 minutes by Taxi which might cost 100K.
By 7ish I was back ti the airport again to catch my 10@m flight back to HKG.
Bravo to the Drivers who are all nice n courteous,
Better hotel choice than the Capsule at the terminal 3 which is very Noisy when I stayed on my way to Bali before which cost about the same.
The Chain Lock was Cut separated which Gave me quite unsecure feeling but Thank God nothing happened.
Response from Property: Dear Guest,
Thank you for your review of our hotel. and we hope to see you again soon.
Yours faithfully,
Hotel Manager
Khairunnisa
Smart Twin Room
Stayed in Nov 2024
Family
1 review
3.0/5
Posted on Dec 22, 2024
Transportation service to the airport is very much appreciated. Staff services, overall, meet the expectations. The beddings and towels look unpleasant. Below expectations.
Response from Property: Dear Guest,
Thank you for your good review of our hotel, we will forward your complaint to the related department for service improvement, and we hope to see you again soon.
Respectfully,
Hotel Manager
LidiaB3l3r
Smart Twin Room
Stayed in Jun 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jul 14, 2024
The hotel is nice and the location near from the airport so nice
Response from Property: Dear Guest,
Thank you for your review of our hotel. and we hope to see you again soon.
Yours faithfully,
Hotel Manager
Shouffee
Smart Queen Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 13, 2024
Service was excellent. Shuttle to Soekarno hatta airport was provided. Will consider staying there again in future.
Response from Property: Dear Shouffee,Thank you for the good review about our hotel. and we hope to see you again soon.Yours faithfully,Hotel Manager
izam
Smart Twin Room
Stayed in May 2024
Travel with friends
36 review
2.5/5
Posted on Jun 23, 2024
Breakfast very worst and cafe very dirty. Location quit good near to airport others average hotel.
Response from Property: Dear Izam,Thank you for your review. We will forward your comment to department concern for improve the services. We will happy to welcome you again in our hotel.Regards,Hotel Manager
Arta
Smart Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I booked for my relatives. The service is nice since they can pick you up from the airport.
Response from Property: Dear Arta, Warmest greeting from Amaris Hotel Bandara Soekarno Hatta. We appreciated you to write comment for our hotel. We will happy to welcoming you again in our hotel. Regards, Hotel Manager
Pedro Imm
Smart Twin Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Apr 29, 2024
GOOD BUT MAYBE STILL NEED TO UPGRADE TO MORE LIKE INTERNATIONAL HOTEL..BTW ALL IS GOOD, MAYBE I WILL CAME AGAIN ☺️😁
Response from Property: Dear Daniel, Thank you for the good review about our hotel. and we hope to see you again soon. Sincerely, Hotel Manager
Gregorius Winarto
Smart Queen Room
Stayed in Mar 2024
Business travelers
4 review
3.5/5
Posted on Apr 20, 2024
Budget hotel.
Good for me since its near from training center location. Clean yes, water supply is inconsistant, air con the same..
Response from Property: Dear visitor, Thank you for the good review about our hotel. and we hope to see you again soon. Sincerely, Hotel Manager
Wahyu
Smart Queen Room
Stayed in Sep 2023
Family
1 review
3.7/5
Posted on Oct 10, 2023
Location is near to Airport about 3.4 km
There's no Coffee or Tea in room.
Response from Property: Dear Visitor Thank you for choosing Amaris Hotel Soekarno Hatta Airport and also for taking the time to write a review about us. We are very happy to hear that you had a good experience and service at our hotel, and we will be very happy to welcome you back to our hotel at the next opportunity. Best regards, Hotel Manager
Tiiu
Smart Twin Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Nice hotel, helpful staff!
Response from Property: Dear Guest, Warmest greeting from Amaris Hotel Bandara Soekarno Hatta. We appreciated you to write comment for our hotel. We will happy to welcoming you again in our hotel. Regards, Hotel Manager
Guest User
Smart Queen Room
Stayed in Jul 2023
Booked for others
46 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Hotel nyaman utk transit
Response from Property: Dear visitor, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon. Sincerely, Hotel Manager
Guest User
Smart Twin Room
Stayed in Jun 2023
Solo travelers
1 review
2.7/5
Posted on Jul 6, 2023
Service is very slow and not able to check on time booking which is made online
Response from Property: Dear Value Guest,Warmest greeting from Amaris Hotel Bandara Soekarno HattaThank You for choosing & reviewed our hotel, We apologize your experiences stay with Us are not meet your expectation, but we guarantee our guest will get check in on time, except their come early or before check in time, we need to check our available room before. For your information our check in time is 02.00 pm. We will happy to welcoming you again at our hotelRegards,Hotel Manager
Anonymous User
Smart Queen Room
Stayed in Sep 2022
Booked for others
1 review
1.7/5
Posted on Oct 27, 2022
Only the location was good, other than that were super unpleasant experience. There’s no right word to describe the cleanliness or the breakfast, it’s too crazy for their price.