Rija Old Town Hotel

Rija Old Town Hotel Reviews

Rija Old Town Hotel

Lai 49, Kesklinn, Tallinn, Harjumaa, 10133, EstoniaSee Hotel Details
Rija Old Town Hotel
Rija Old Town HotelRija Old Town HotelRija Old Town Hotel
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1 night

Guest Reviews

8.5/10
Very Good
83 review
Verified reviews
Location8.7
Amenities8.2
Service8.5
Cleanliness8.4
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All reviews(83)
Positive reviews(18)
Reviews with photos/video(4)
Delicious breakfast(8)
Great location(7)
Anonymous User
Double Or Twin Room
Stayed in Mar 2025
Solo traveler
4 review
7.5/10
Posted on Apr 24, 2025
Great location, very close to tram/bus stop. Breakfast was okay. Typical hotel breakfast menu. Service- the front (reception) needs to work on her service attitude. Some are fine, that particular one really doesnt know to show what hospitality is. Staff at breakfast room were awesome, welcoming with great smile. Room-a bit smaller than expected but decent size for solo traveler.
Response from Property: Dear guest,Thank you very much for your detailed feedback. We’re happy to hear you enjoyed our convenient location and appreciated the warm service from our breakfast team.We’re sorry to learn that your experience at reception did not meet your expectations. Please rest assured that we take your comments seriously and will address this internally to improve our hospitality.We’re also glad that the room size worked well for your solo trip, even if it was a bit smaller than expected.Your insights are truly valuable to us, and we hope to have the opportunity to welcome you back for an even better stay.Warm regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Guest User
Double Or Twin Room
Stayed in Apr 2025
Traveling with friends
1 review
7.5/10
Posted on Jun 4, 2025
The standard room that we booked was too small to accommodate 2 person even was stated for 2 persons. No space to open our lugguage bags. Also, the bathroom was typically small for adults use.
Response from Property: Dear Guest, Thank you for sharing your experience with us. We're sorry to hear that the room size did not meet your expectations and that you found it inconvenient for two guests. We understand how important comfort and space are during a stay, and we regret any discomfort this may have caused.Your feedback regarding the room and bathroom layout is appreciated, and we will certainly take it into consideration as we continually look for ways to improve our guest experience.We hope to have the opportunity to welcome you again in the future and provide a stay that better meets your expectations.Warm regards,Agnese Quality specialist
Guest User
Double Or Twin Room
Stayed in Feb 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Mar 17, 2025
Although the room size is a little bit cozy than expected, the staff provided additional services for us who are sick, e.g. extra blankets, kettle, and supported us in bus arrangement. Only concern is that we have booked a room for two people, the room is in rectangular design which do not have enough space for us to open two suitcases at the same time.
Response from Property: Dear Guest,Thank you for your thoughtful review! We're glad to hear that our staff could assist you with extra comforts and travel arrangements during your stay. Your well-being is important to us, and we’re always happy to help however we can.We appreciate your feedback regarding the room layout and space limitations. We understand how important convenience is, and we’ll take this into consideration for future improvements.We hope to welcome you back for a more comfortable stay next time!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Guest User
Double Or Twin Room
Stayed in Apr 2025
Couple
4 review
9.5/10
Amazing
Posted on Jun 4, 2025
The bathroom is very cramped and room tidy . Can’t open 2 big baggage bags
Response from Property: Dear Guest User,Thank you for taking the time to tell us about your experience at Rija Old Town Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rija Old Town Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgneseQuality specialist
Guest User
Double Or Twin Room
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Mar 10, 2025
Great for a short stay within walking distance of all the sights in the old town! Would recommend
Response from Property: Dear Guest,Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay and found our location perfect for exploring the Old Town. Your recommendation means a lot to us!We hope to welcome you back for another great stay in the future.Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Amy_17
Standard Twin Room
Stayed in Jun 2024
Traveling with friends
22 review
9.5/10
Amazing
Posted on Jul 6, 2024
Small room with an amazing view of St Olav church. Location is near a bus stop, but a little challenging with wheeled bags over cobble stones. Delicious breakfast with many choices.
Response from Property: Dear Amy_17,Thank you for your lovely review! We're so glad you enjoyed the view of St. Olav Church and the delicious breakfast with its variety of options. We understand the challenge of navigating cobblestones with wheeled bags and will definitely take that into consideration for future guest recommendations. We hope to welcome you back soon!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
PORNTHEP
Standard Single Room
Stayed in Jul 2024
Solo traveler
22 review
9.5/10
Amazing
Posted on Sep 8, 2024
This is the hotel you want to be staying when visiting Tallinn. It’s located right at the Tallinn’s old town. Services and breakfast were excellent during my 2 days stay in late August. No need to look for other hotels
Response from Property: Dear PORNTHEP,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay in Tallinn's Old Town and appreciated our services and breakfast. It's great to know that you had such a positive experience. We hope to welcome you back again during your next visit to Tallinn!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Guest User
Double Or Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 18, 2025
Very convenient. The location and equipment are all of high quality. I would like to visit again if I have the chance.
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Response from Property: Dear guest,Thank you very much for your kind words. We’re glad to hear that you enjoyed your stay with us, especially the location and facilities. It would be a pleasure to welcome you again in the future if you visit Tallinn.Best regards, Anastasia Subotei Front Office Manager Rija Old Town Hotel
LEONID KOLYAGIN
Standard Single Room
Stayed in Jun 2025
Solo traveler
30 review
9.0/10
Great
Posted on Jul 9, 2025
The hotel is 10 minutes from the old town, located on line 2 which goes from the bus station (20 minutes drive). There is everything you need for an overnight stay. The only thing missing was a bottle of water and a tea set.
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Response from Property: Dear Leonid Kolyagin,Thank you for your feedback and for staying with us. We’re glad you found our location convenient and the room well-equipped for your stay.We appreciate your comment about the water and tea set — it's helpful and will be taken into consideration.We hope to welcome you back on your next visit to Tallinn!Best regards,Olena KryvonosovaAdministratorRija Old Town Hotel
Joaquin J.
Double Or Twin Room
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 24, 2025
A well-located hotel, within the walled city, yet in a quiet area. The room is extremely small; you have to walk sideways to get around the bed. The bathroom, however, is more comfortable than the rest of the room. The television may also be a bit small by today's standards for hotels of this category. The staff is friendly, and the breakfast, although somewhat limited, is quite tasty and of good quality.
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Response from Property: Dear Joaquin J.,Thank you for taking the time to tell us about your experience at Rija Old Town Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rija Old Town Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgnese Quality specialist
Hangxi
Double Or Twin Room
Stayed in Apr 2025
Solo traveler
4 review
6.5/10
Posted on May 8, 2025
The room is a little old, but not too dirty. The price is not bad considering the location in the old town. The breakfast is good, but the only drawback is that there is no water in the room.
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Response from Property: Dear Hangxi,Thank you for your feedback! We're glad to hear you found the price reasonable for our central Old Town location and that you enjoyed the breakfast.We appreciate your comments about the room condition and your note regarding the lack of drinking water — this is a helpful suggestion, and we’ll take it into consideration as we work on improving guest comfort.Thank you again for staying with us, and we hope to welcome you back in the future!Warm regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Calderon
Standard Single Room
Stayed in Apr 2025
Solo traveler
49 review
10/10
Outstanding
Posted on Jul 14, 2025
Right in the old town, good location, high cost performance
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Response from Property: Dear Calderon,Thank you for sharing your feedback. We're delighted to hear you enjoyed our central location in the heart of the old town and found the value for money to be satisfying. We truly appreciate your stay with us and hope to welcome you back in the near future.Warm regards,Olena KryvonosovaFront Office ManagerRija Old Town Hotel
yokoyama
Double Or Twin Room
Stayed in Nov 2024
Solo traveler
4 review
9.0/10
Great
Posted on Dec 27, 2024
The rooms, hotel facilities and breakfast were all delicious and I will definitely be coming back! I had a very comfortable stay.
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Response from Property: Dear yokoyama,Thank you so much for your kind words! We are thrilled to hear that you had a comfortable stay and enjoyed our rooms, facilities, and breakfast. It's wonderful to know that we met your expectations, and we're excited to welcome you back on your next visit.Your feedback means a lot to us, and we look forward to providing you with another great experience.Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Guest User
Standard Single Room
Stayed in Mar 2024
Solo traveler
15 review
8.0/10
Very Good
Posted on Apr 20, 2024
The breakfast was varied. The staff was friendly. The only drawback was that the room was in the basement and there was no view. (That was my fault for choosing a cheaper room.)
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable feedback! We're glad to hear you enjoyed the varied breakfast and found our staff friendly. We apologize for the lack of a view in your room, and we appreciate your understanding regarding the room choice. For your next stay, feel free to let us know your preferences, and we'll be happy to assist in finding a more suitable room!Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel
Guest User
Standard Single Room
Stayed in Aug 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Sep 24, 2024
Great location, very friendly girls at the reception. But.. dirty in the room, dust and the toilet was dirty. The window did not close (there is such a strange thing - the handle sticks out - you need to press and close it) It did not work. Iya slept all night listening to the noise and conversations and the draft. A thick layer of dust on the fan and a dirty-rusty container with liquid soap. The heating works and this is a plus for the cold season. Unfortunately, I did not take photos. But I always describe what is there. Another plus - cheap. But it is better to overpay and get a good night's sleep.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our location and found our reception staff to be friendly. However, we deeply regret that the cleanliness and maintenance of your room did not meet your expectations. We sincerely apologize for the issues you experienced, including the window, dust, and cleanliness concerns. This certainly does not reflect the standard we aim to provide.Please rest assured that we are addressing these issues with our housekeeping and maintenance teams to ensure a better experience for our future guests. We truly appreciate your valuable comments and hope to have the opportunity to welcome you back in the future, with improvements made to your satisfaction.Best regards,Anastasia SuboteiFront Office ManagerRija Old Town Hotel