Palm Galleria Resort Khao Lak Reviews

Okay hotel. Just average. Breakfast was not that good. Small, intime hotel. I recommend renting a bike. Service was very good.

I couldn't prise them enough. All staffs are Professional and willing to work/help. Restaurant chef and crews cook very tasty food. Lettuce decoration on the plate are old but i ignore that Compare to other good things they done. Every staffs seems happy there.Swimming pool is clean and got slider. Massage shop next to hotel is a bad place, not go there.

bad experience, bad Location, hot water broke right in the Middle of shower, salt water Through sink, surroundings are so bad smelling of fish farm, also many sewage gutters around. no beach that is Actually good enough is nearby. bad towels. we had to give up our two Nights and run looking for another Resort. definitely not recommend. also found a poisonous red creature inside Bathroom

The service was great. Everyone was friendly and helpful. The hotel room was very clean. We felt really comfortable :)

The room is quiet and private. The bed is wide and comfortable. The staff provides good service.

The area and rooms are nice. After a hard road we were put in a room where the toilet didn't work. Instead of changing the room, a bunch of people came and went in our room for another hour, repaired, rustled, didn't let us rest and wash. This is not nice in relation to guests who arrived at the hotel after a long trip. Otherwise, everything was fine.

Broken safety box, broken door lock, rattling ac in the first room, after replacement broken ac which they managed to solve 2 days later. Ok for the money. Free service down to fantastic beach. Okay food. Several restaurants nearby and a tiny super lot, 3km to the 7th grade. Manager Sam drove us to bamboo rafting and turtles and did a great job. Service between the towns with May-Britt with safe driver, minibus and Swedish rear-facing car seats at a good price

Budget hotel for a quiet holiday, nice territory, restaurant is not expensive, big swimming pool, good rooms, didn't like plumbing, everything is too simple in the bathroom, well and the floor in the room is shabby. If this were replaced it would be super. The sea is nearby but we went to other beaches. The location is far from everything. But there is a taxi nearby.

I deducted 1 star for breakfast.

The location is in a deep alley but can walk to the sea. Quiet. The receptionist is very ok.

พนง งานบริการดี ห้องกว้างค่ะ ไปแบบเร่งด่วนถือว่าดีเลยค่ะสระว่ายน้ำสวยสะอาดมีสไลเดอร์ เด็กชอบค่ะ อาหารอร่อยค่ะราคาดี

Extremely unhelpful customer service. Attempted booking with requests to confirm bedding type. Response was “go ahead and cancel if you like” I did not cancel booking but was surprised to learn they canceled with the excuse that my credit card was no good. Booking made though Agoda wo confirm there was no issue with my card. Canceled booking, would not confirm requests in advance etc.

So I went in low season. As a result very little was open outside the hotel. However the hotel provided a clean, safe organised environment. I certainly got peace and quiet The food was very good and you could ask for the 'Thai spice' to be more palatable to English visitors. The pool was big enough and clean All the staff were friendly and said hello and nothing was too much trouble. The room was great and the air con worked really well Nothing bad to say really, clean and friendly and a great place to relax

As a stay at home mom, I highly value a serene place and hospitable staffs more than just the amenities. And Im so happy that this hotel excels in both aspects. The simplicity of the place gave a very warm vibe. The minimalist approach is so evident but it didnt compromise the quality of the place. I have an eye for detail making me quick to notice even the tissue foldings in the comfort room 😅 Staffs are very friendly and proactive that they easily offered solutions to possible things I may need help with. I love how Mr.Sam proactively suggests places that I and my group might enjoy. He also gave helpful tips and initiate a lot of help. Customer service is really amazing!